員工績效評滿意度對組織承諾、工作滿意及離職傾向影響之研究－一項長期性的調查研究

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姓名

田媛(Yuan Tien) 查詢紙本館藏

畢業系所

人力資源管理研究所在職專班

論文名稱

員工績效評滿意度對組織承諾、工作滿意及離職傾向影響之研究－一項長期性的調查研究
(Relationship between satisfaction of performance appraisal and organizational commitment, job satisfaction and turnover intention.)

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摘要(中)

有關績效評核的相關研究，歷年來的研究已十分豐富，企業實施績效評核不僅是將其視為一種管理工具的效用，績效評核的過程的公平客觀與回饋機績效評核滿意度與組織承諾、工作滿意和離職傾向皆有一定的相關性，本研究以歷年的研究為基礎，採用時間間隔的調查方式，檢視員工對於績效評核滿意度的結果，在經歷一段時間後，與組織承諾、工作滿意及離職傾向間仍否仍有顯著的關連性，以實證其因果關係。
本研究結果發現，績效評核滿意度與組織承諾中的情感性承諾及規範性承諾、工作滿意及離職傾向皆有顯著的相關，此一結果即代表員工對績效評核的滿意度，確會對導致其後的組織承諾、工作滿意及離職傾向結果。

摘要(英)

Enterprise implements the performance appraisal is not only regards as it one kind of management tool, the performance appraisal process fair and accuracy and satisfaction with the performance appraisal feedback, in
previous research it has been testified that will be correlated with organizational commitment, Job satisfaction and turnover intention. This research takes all previous years research as a foundation, uses the time-gap investigation way, to realized the staff regarding the satisfaction of performance appraisal, after two months, test again to get the result from the staff about the organizational commitment, Job satisfaction and turnover
intention, to have remarkable correlation, by real diagnosis its causal relation.
This finding discovered that, the satisfaction of performance appraisal and organizational commitment, Job satisfaction and turnover intention all to have the remarkable correlation, this result namely represents the staff to the satisfaction of performance appraisal, can to causes after that organizational commitment, job satisfaction and turnover intention.

關鍵字(中)

★ 績效評核滿意度
★ 績效評核
★ 組織承諾
★ 工作滿意
★ 離職傾向

關鍵字(英)

★ performance appraisal
★ organizational commitment
★ Satisfaction of performance appraisal
★ turnover intention
★ job satisfaction

論文目次

中文摘要…………………………………………………………………..….…v
英文摘要…………………………………………………………………..….…vi
誌謝………………………………………………………………………..……vii
目錄………………………………………………………………………….…viii
表次........................................................................................................................x
圖次........................................................................................................................x
第一章緒論..................................................................................................................1
第一節研究背景與動機......................................................................................1
第二節研究目的..................................................................................................3
第二章文獻探討與研究假設......................................................................................4
第一節績效評核之理論探討..............................................................................4
第二節績效評核滿意度......................................................................................7
第三節組織承諾................................................................................................11
第四節工作滿意................................................................................................15
第五節離職傾向................................................................................................20
第三章研究設計與方法............................................................................................21
第一節研究架構................................................................................................21
第二節研究對象、研究流程及資料蒐集方法................................................22
第三節變數操作型定義及衡量工具................................................................25
第四節資料分析方法........................................................................................30
第四章研究結果........................................................................................................31
第一節樣本特性分析及敘述統計....................................................................31
第二節相關分析................................................................................................33
第三節迴歸分析................................................................................................34
第四節個人屬性與各研究變項間之變異數分析............................................40
第五章結論與建議....................................................................................................43
第一節研究結論與結果討論............................................................................43
第二節管理意涵................................................................................................46
第三節研究貢獻................................................................................................48
第四節研究限制及未來研究建議....................................................................49
參考文獻......................................................................................................................51
附件問卷..................................................................................................................55

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指導教授

林文政(Wen-jeng Lin)

審核日期

2007-7-19

推文