領導風格對團隊學習行為之影響

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林鴻均(Hung-Chun Lin) 查詢紙本館藏

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企業管理學系

論文名稱

領導風格對團隊學習行為之影響
(the influence of leadership style on team learning behavior)

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摘要(中)

論文提要內容：
現今產業環境變化快速，競爭日益激烈，各公司無不思索如何創造競爭優勢以增進經營績效，而組織學習正是影響企業創造競爭優勢的因素之一。而過去學者的研究也指出只有透過團隊學習，組織學習才有可能發生。而近來學者的研究也指出團隊領導者會影響團隊學習，因此本研究從團隊的層次出發，探討團隊成員所認知的領導者領導風格對於團隊學習行為會造成怎樣的影響，此外，在『領導風格』對於『團隊學習行為』的影響過程中，『團隊心理安全氣候』是否會產生干擾作用。
本研究共計發放個人問卷1060份，回收625份，回收率為58.9%，其中扣除回卷過於集中、空白未填等無效問卷後，有效問卷為601份，在分類後共得有效團隊樣本兩百份。問卷發放期間為四月中旬至五月下旬。所得團隊樣本的任務性質包括：研發、新產品開發、品質提升、行銷企畫、業務等團隊。在問卷回收完畢後先以敘述統計對樣本廠商之基本資料作出整理，之後再以因素分析偵測主要變數結構，並透過集群分析、t檢定、變異數分析以及Scheffe 多重比較對假設進行驗證。最後，得到結論如下：
1. 領導風格不同對於團隊學習行為的影響亦不同。
2. 高轉換高交易的領導風格對於領導風格的影響為最大，低轉換高交易與高轉換低交易的領導風格次之，低轉換低交易的領導風格對於團隊學習行為的影響最小。
3. 整體而言，團隊心理安全氣候並未產生干擾作用。
4. 在個別領導風格下，團隊心理安全氣候越高對於團隊學習行為的影響越大。
歸納本研究結論，當團隊成員所認知的領導風格為高轉換高交易時，對於團隊學習行為的影響最大。且在個別的領導風格下，團隊心理安全氣候越高，則對團隊學習行為的影響越大。

摘要(英)

關鍵字(中)

★ 轉換式領導
★ 團隊學習行為
★ 團隊心理安全氣候
★ 交易式領導
★ 領導風格

關鍵字(英)

★ leadership style
★ transactional leadership
★ transformational leadership
★ team learning behavior
★ team psychology safety

論文目次

目錄
第一章序論----------------------------------------------------------p.1
第一節動機與目的--------------------------------------------------------------p.1
第二節論文架構-----------------------------------------------------------------p.3
第三節研究流程-----------------------------------------------------------------p.4
第二章文獻探討----------------------------------------------------p.6
第一節領導-----------------------------------------------------------------------p.6
第二節團隊學習-----------------------------------------------------------------p.16
第三節團隊心理安全氣候-----------------------------------------------------p.22
第四節個案研究----------------------------------------------------------------p.25
第三章研究方法----------------------------------------------------p.26
第一節研究架構-----------------------------------------------------------------p.26
第二節研究變數的操作性定義與衡量--------------------------------------p.27
第三節研究假設-----------------------------------------------------------------p.32
第四節研究對象與問卷設計--------------------------------------------------p.35
第五節資料分析方法-----------------------------------------------------------p.37
第六節信度與效度--------------------------------------------------------------p.39
第四章研究結果與分析-------------------------------------------p.41
第一節樣本基本資料描述-----------------------------------------------------p.42
第二節領導風格對團隊學習行為的影響-----------------------------------p.46
第三節領導風格、團隊心理安全氣候對團隊學習行為的影響--------p.48
第四節團隊任務性質的影響--------------------------------------------------p.50
第五節分析結果整理-----------------------------------------------------------p.58
第五章結論與建議-------------------------------------------------p.59
第一節研究結論-----------------------------------------------------------------p.59
第二節研究貢獻-----------------------------------------------------------------p.61
第三節研究限制與後續研究建議--------------------------------------------p.62
參考文獻----------------------------------------------------------------p.64
附錄一研究問卷-----------------------------------------------------p.72
附錄二個案研究-----------------------------------------------------p.77
個案一--------------------------------------------------------------------------------p.77
個案二--------------------------------------------------------------------------------p.79
個案三--------------------------------------------------------------------------------p.81
個案四--------------------------------------------------------------------------------p.83
個案五--------------------------------------------------------------------------------p.85
個案六--------------------------------------------------------------------------------p.87
附錄三 LMX理論---------------------------------------------------p.89
附錄四修改前問項與修改後問項-------------------------------p.91
圖目錄
圖3-1-1：研究架構圖--------------------------------------------------------------p.28
圖1-3-1：研究流程圖--------------------------------------------------------------p.5
圖2-2-1：影響團隊學習成效之因素--------------------------------------------p.19
圖3-5-1：資料分析方法圖--------------------------------------------------------p.40
表目錄
表2-1-1：領導的涵義-----------------------------------------------------------------p.7
表2-1-2：轉換式領導與交易式領導的相關研究彙整--------------------------p.15
表2-2-1：團隊學習理論在組織的發展沿革--------------------------------------p.17
表2-5-1：個案整理--------------------------------------------------------------------p.25
表3-6-1：轉換式領導核心構面信度表--------------------------------------------p.39
表3-6-2：交易式領導核心構面信度表--------------------------------------------p.39
表3-6-3：團隊學習行為核心構面信度表-----------------------------------------p.40
表3-6-4：團隊心理安全氣候核心構面信度表-----------------------------------p.40
表4-1-1：團隊基本資料分析表-----------------------------------------------------p.42
表4-1-2：團隊成員基本資料表-----------------------------------------------------p.43
表4-1-3：主要變數敘述統計表-----------------------------------------------------p.45
表4-2-1：領導風格個數分配表-----------------------------------------------------p.46
表4-2-2：團隊學習行為平均得分--------------------------------------------------p.46
表4-2-3：領導風格對團隊學習行為的影響之ANOVA表--------------------p.47
表4-2-4：領導風格對團隊學習行為的影響之事後比較表--------------------p.47
表4-3-1：團隊心理安全氣候分群表-----------------------------------------------p.48
表4-3-2 ：團隊學習行為平均得分表----------------------------------------------p.48
表4-3-3：領導風格與團隊心理安全氣候配對之two-way ANOVA表------p.49
表4-3-4：團隊心理安全氣候高低對團隊學習行為之影響--------------------p.49
表4-4-1：團隊分類表-----------------------------------------------------------------p.50
表4-4-2：A類團隊與B類團隊在領導風格分類個數表-----------------------p.50
表4-4-3：A類團隊與B類團隊在團隊學習行為的平均得分比較表--------p.51
表4-4-4：領導風格個數分配表(A類團隊)---------------------------------------p.51
表4-4-5：團隊學習行為平均得分表(A類團隊)---------------------------------p.52
表4-4-6：領導風格對團隊學習行為的影響之anova表(A類團隊)----------p.52
表4-4-7：領導風格對團隊學習行為的影響之事後比較表(A類團隊)------p.52
表4-4-8 ：團隊學習行為平均得分表(A類團隊)--------------------------------p.53
表4-4-9：領導風格與團隊心理安全氣候配對之two-way ANOVA表(A類團隊)-----------------------------------------------------------------------------------------p.53
表4-4-10：團隊心理安全氣候高低對團隊學習行為之影響(A類團隊)-----p.54
表4-4-11：領導風格個數分配表(B類團隊)--------------------------------------p.54
表4-4-12：團隊學習行為平均得分(B類團隊)-----------------------------------p.55
表4-4-13：領導風格對團隊學習行為的影響之anova表(B類團隊)---------p.55
表4-4-14：領導風格對團隊學習行為的影響之事後比較表(B類團隊)-----p.55
表4-4-15 ：團隊學習行為平均得分表(B類團隊)-------------------------------p.56
表4-4-16：領導風格與團隊心理安全氣候配對之two-way ANOVA表(B類團隊)-----------------------------------------------------------------------------------------p.56
表4-4-17：團隊心理安全氣候高低對團隊學習行為之影響(B類團隊)-----------------------------------------------------------------------------------------p.57
表4-5-1：研究假設驗證表-----------------------------------------------------------p.58

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指導教授

林明杰(Ming-ji Lin)

審核日期

2004-7-5

推文