非正式員工的分群研究與探討

以作者查詢圖書館館藏

、以作者查詢臺灣博碩士

、以作者查詢全國書目

、勘誤回報

、線上人數：13

、訪客IP：3.143.239.173

姓名

蕭惟升(Weisheng Hsiao) 查詢紙本館藏

畢業系所

企業管理學系

論文名稱

非正式員工的分群研究與探討

相關論文

★ 由組織文化與領導行為來探討組織變革中員工的反應	★ 團隊多元化對團隊績效的影響－檢驗中介變數與調節變數的影響
★ 團隊多元化與團隊衝突對專案團隊績效的影響	★ 不同身份別護理人員之工作壓力與組織承諾、專業承諾的探討
★ 人格特質對義工行為與組織公民行為之影響研究－以某研究機構為例	★ 勞動標準和外國直接投資
★ 公司特性、知識管理促動因子與知識管理績效指標關聯性之研究	★ 企業使用非典型工作型態僱傭人員對正職人員產生之影響
★ 學習型組織的建構與阻礙因素之探索性研究	★ 學習型組織推動方式及教育訓練流程探討
★ 校園徵才中招募者特性與招募資訊的影響	★ 衡量ERP供應廠商服務品質之成功模式
★ 公務人員績效評估與獎懲制度的滿意度對組織公平認知影響之研究─以關務人員為例	★ 管理才能評鑑量表之評估-以A公司為例
★ 具自動檢查機制的線上調查設計對於問卷有效性的影響	★ 員工僱用身分對其工作態度及行為的影響

檔案

[Endnote RIS 格式]

[Bibtex 格式]

[相關文章]

[文章引用]

[完整記錄]

[館藏目錄]

[檢視]

[下載]

本電子論文使用權限為同意立即開放。
已達開放權限電子全文僅授權使用者為學術研究之目的，進行個人非營利性質之檢索、閱讀、列印。
請遵守中華民國著作權法之相關規定，切勿任意重製、散佈、改作、轉貼、播送，以免觸法。

摘要(中)

由於社會環境的變遷，企業組織的需要，非正式員工在近年來快速的成長，已經是職場上不可或缺的一環。但是由於非正式員工的來源廣，組成人員複雜，在管理上較難以對症下藥，所以本研究企圖找出在這一個非正式員工的大群體中，是否存在著一些各具特色的次群體，也期望這樣的分群結果，能在管理上有所助益，使管理者能找到一些施力點。
研究對象是以服務業為主，共有110位部分工時工，3位短期契約工和20位派遣人力。分群的變數方面，本研究選取了Schien的職業導向測驗、Meyer和Allen的三成分組織承諾以及工作滿意度和一些其它變數來做群集分析。分群過程採用了華德法和K-means法，共得到了4個群體，分別根據他們的特色，或是和其它群體的差異，為其命名為工作就是工作、工作就是金錢、初生之虎和年輕就是本錢，並分別對這四個群體的特色做描述，以及做了一些管理上可以參考的建議，希望能做為非正式員工分群研究的一個墊腳石，在學術及實務上都有貢獻。

關鍵字(中)

★ 非正式員工
★ 群集分析
★ 生涯定錨

關鍵字(英)

論文目次

第一章緒論…………………………………………………………………………1
1.1 研究背景與動機……………………………………………………………………1
1.2 研究目的……………………………………………………………………………2
第二章文獻探討……………………………………………………………………4
2.1生涯定錨(Career Anchor)…………………………………………………………4
2.2 非正式員工…………………………………………………………………………6
2.3 組織承諾……………………………………………………………………………9
2.4 工作滿意度…………………………………………………………………………11
第三章研究方法……………………………………………………………………13
3.1 研究架構……………………………………………………………………………13
3.2 研究對象……………………………………………………………………………13
3.3 問卷問項……………………………………………………………………………14
3.4 群集分析(Cluster Analysis)……………………………………………………16
3.5 其它…………………………………………………………………………………19
第四章資料分析與結果……………………………………………………………20
4.1 樣本結構……………………………………………………………………………20
4.2 信度與效度…………………………………………………………………………22
4.3 群集分析……………………………………………………………………………26
4.4 事後比較……………………………………………………………………………29
4.5 分群結果與敘述……………………………………………………………………31
第五章結論與建議…………………………………………………………………36
5.1 結論…………………………………………………………………………………36
5.2 管理意涵……………………………………………………………………………37
5.3 研究限制……………………………………………………………………………39
5.4 未來研究……………………………………………………………………………41
中文參考文獻……………………………………………………………………………42
英文參考文獻……………………………………………………………………………42
附錄 1……………………………………………………………………………………45

參考文獻

中文參考文獻
陳順宇（2000），「多變量分析」，第二版，台北：華泰。
英文參考文獻
Bakewell, C. and Mitchell, V. L. 2003. Generation Y female consumer decision-making style. International Journal of Retail & Distribution Management, 31(2/3), pg 95
Becker, T. and Billings, R. 1993. Profiles of commitment: An empirical test. Journal of Organizational Behavior, 14, pg 177
Bronstein, A. S. 1991. Temporary Work in Western Europe: Threat or Complement to Permanent Employment? International Labor Review, 130, 3, pg 291
Crepeau, R. G., Crook, C. W., Goslar, M. D., & McMurtrey, M. E. 1992. Career anchors of information systems personnel. Journal of Management Information System, 9, pg 145
Carey, M. L. and Hazelbaker, K. L. 1986. Employment growth in the temporary help industry. Monthly labor review, 109, 4, pg 37
Evans, C. 1996. A review of career anchors in use. European journal of work and organizational psychology, 1996, 5, pg 609
Gannor, M. J. 1984. Preferences of temporary worker: Time, variety, and flexibility. Monthly Labor Review, 107, 000008, pg 26
Hellman, C. M. 1997. Job satisfaction and intent to leave. Journal of Social Psychology, 137, pg 677
Iaffaldano, M. R., and Muchinsky, P. M. 1985. Jobsatisfaction and job performance: A meta-analysis. Psychological Bulletin, 97, pg 251
Igbaria, M. and Guimaraes, T. Antecedents and consequences of job satisfaction among information center employees. Journal of Management Information System, 9, 4, pg 145
Judge, T. A., and Bono, J. E. 2001. Relationship of core self-evaluations traits— self-esteem , generalized self-efficacy, locus of control, and emotional stability—with job satisfaction and job performance: A meta-analysis. Journal of Applied Psychology, 86, pg 80
Kalleberg, A. L. and Schmidt, K. 1996. Contingent Employment in Organizations: Part-time, Temporary, and subcontracting relations. Organizations in America: Analyzing their structures and human resource practices, pg 253
Kalleberg, A. L. 2000. Nonstandard employment relations: Part-time, temporary and contract work. Annual Review of Sociology, 26, pg 341
Kohler, S. S., and Mathieu, J. E. 1993. Individual characteristics, work perceptions, and affective reactions influences on differentiated absence criteria. Journal of Organizational Behavior, 14, 6, pg 515
Larson, T. and Ong, P. M. 1996. Imbalance in part-time employment. Journal of Economic Issue, 28, 1, pg 187
Liden, R. C., Wayne, S. J., Kraimer, M. L. and Sparrowe, R. T. 2003. The dual commitments of contingent workers: an examination of contingents’ commitment to the agency and the organization. Journal of Organizational Behavior, 24, 5, pg 609
Lum, L., Kervin, J., Clark, K., Reid, F. and Sirola, W. 1998. Explaining nursing turnover intent: Job satisfaction, pay satisfaction, or organizational commitment? Journal of Organizational Behavior. 19, 3, pg 305
Marler, J. H., Barringer, M. W. and Milkovich, G. T. 2002. Boundaryless and traditional contingent employees: worlds apart. Journal of Organizational Behavior, 23, 4, pg 425
Meyer, J. P. and Allen, N. J. 1997. Commitment in the workplace: Theory, research, and application. Thousand Oaks, CA: Sage
Organ, D. W. 1988. A restatement of the satisfaction-performance hypothesis. Journal of Management, 14, pg547
Organ, D. W., & Ryan, K. 1995. A meta-analyticreview of attitudinal and dispositional predictors of organizational citizenship behavior. Personnel Psychology, 48, pg 775
Pearce, J. L. 1993. Toward an organizational behavior of contract laborers: There psychological involvement and effects on employee co-workers. Academy of Management Journal, 36, 5, pg 1082
Polivka, A. E. 1996. A profile of contingent workers. Monthly labor review, 119, 10, pg 10
Randall, D. M. 1987. Commitment and organization: The organization man revisited. Academy of Management. 12, 3, pg 460
Saari, L. M. and Judge, T. A. 2004. Employee attitudes and job satisfaction. Human Resource Management, 43, 4, pg 395
Schein, E. H. 1974. Career anchors and career paths: A panel study of management school graduates. Technical report No. 1. Sloan School of Management, MIT, Cambridge, MA.
Schein, E. H. 1990. Career anchors: Discorering your real values. San Diego, CA: Pfeiffer
Smith, F., Roberts, K. H., and Hulin, C. L. 1974. Ten year job satisfaction trends in a stable organization. Academy of Management Journal. 19, pg 462
Sparrow, P. R and Gaston, K. 1996. Generic climate maps: a strategic application of climate survey data? Journal of Organizational Behavior, 17, pg 679
Stamper, C. L. and Van Dyne, L. 2001. Work status and organizational citizenship behavior: a field study of restaurant employees. Journal of Organizational Behavior, 22, 5,pg 517
Tett, R. P. and Meyer, J. P. 1993. Job satisfaction, organizational commitment, turnover intention, and turnover: Oath analyses based on meta-analytic findings. Personnel Psychology, 46, pg 259
Thurman, J. E. and Trah, G. 1990. Part-time work in international perspective. International Labour Review, 129, 1, pg 23
Whyte, W. 1956. The organization man. Garden City, NY: Doubleday Anchor Books.

指導教授

葉穎蓉(Ying-Jung Yeh)

審核日期

2005-7-14

推文