參考文獻 |
參考文獻
一、 中文部分
1. 朱道凱譯,Robert S. Kaplan & David P. Norton著,「平衡計分卡:資訊時代的策略管理工具」,臉譜文化出版,1999。
2. ARC遠擎管理顧問公司策略績效事業部譯,Robert S. Kaplan & David P. Norton著,「策略核心組織:以平衡計分卡有效執行企業策略」,臉譜出版,2001。
3. 于泳泓譯,Paul R. Niven著,「平衡計分卡最佳實務:按部就班,成功導入」,商周出版,2002。
4. 資誠教育基金會編著,「企業價值報告趨勢預測」,資誠企業管理顧問股份有限公司出版,2001。
5. 林大容譯,Leif Edvinsson & Michael S. Malone著,「智慧資本:如何衡量資訊時代無形資產的價值」,麥田出版,1999。
6. 湯明哲著,「策略精論:基礎篇」,天下遠見出版,2003。
7. 巫宗融譯,Peter F. Drucker等著,「突破性思考(哈佛商業評論精選;15)」,天下遠見出版,2001。
8. 高翠霜譯,Peter F. Drucker等著,「績效評估(哈佛商業評論精選;03)」,天下遠見出版,2000。
9. 周旭華譯,John P. Kotter等著,「變革(哈佛商業評論精選;01)」,天下遠見出版,2000。
10. 巫宗融譯,Carliss Y. Baldwin等著,「價值鏈管理(哈佛商業評論精選;16)」,天下遠見出版,2001。
11. 李芳齡譯,C. K. Prahalad等著,「企業策略(哈佛商業評論精選;14)」,天下遠見出版,2001。
12. 張戌誼、張殿文、盧智芳等著,「三千億傳奇:郭台銘的鴻海帝國」,天下雜誌出版,2002。
13. 施純協、祥宇開發股份有限公司智能資本編譯小組譯,Johan Roos等著,「智能資本:領航於新的商業版圖」,知行出版,2000。
14. 張晉綸譯,Ray McKenzie著,「究極CRM:以顧客關係管理強化企業獲利潛能」,美商麥格羅˙希爾(McGraw-Hill)台灣分公司出版,2001。
15. 林宜萱譯,愛德華佛列佐著,「供應鏈高績效管理:改善生產服務流程、提升企業績效的物流策略」,美商麥格羅˙希爾(McGraw-Hill)國際出版公司,2002。
16. 真如譯,James Collins & Jerry I. Porras著,「基業長青:企業永續經營的準則」,智庫出版,2001。
17. 宋孟霖,「本國積體電路製造業關鍵成功因素與績效評估制度之研究:實地研究」,國立台灣大學會計學研究所未出版碩士論文,1997。
18. 柯承恩、羅澤鈺,「跨世紀管理控制新方法-平衡計分卡規劃與設計之本土經驗」,會計研究月刊,155 期,pp. 28-38,1998。
19. 王清弘,「企業建立平衡計分卡之研究」,國立政治大學企業管理研究所碩士論文,1999。
20. 陳明璋,「平衡計分卡在中小企業的應用」,國立台北大學碩士論文,1999。
21. 周傳震,「平衡計分卡制度應用於國防科技研發機構之研究」,國防管理學院資源管理研究所未出版碩士論文,2000。
22. 於嘉玲,「以平衡計分卡觀點探討公務機關績效評估制度—以僑務委員會為例」,淡江大學會研所未出版碩士論文,2000。
23. 高惠松,「平衡計分卡之規劃與設計—以基隆港務局為例」,國立台灣海洋大學航運管理學系碩士學位論文,2001。
24. 莊子雯,「智慧資本衡量指標之研究-以我國IC設計產業為例」,國立中央大學企業管理研究所碩士論文,2002。
25. 林科希,「貨櫃集散站自主管理與傳統管理之經營績效比較研究:平衡計分卡之應用」,國立中山大學公共事務管理研究所第九屆碩士論文,2002。
26. 鄧振源著,「計畫評估:方法與應用」,海洋大學運籌規劃與管理研究中心出版,2002。
二、 英文部分
1. Bonnie P. S., and J. Teresa(2000), “Building a balanced performance management system,” Sam Advanced Management Journal, Spring, p.22-29.
2. C.K. Prahalad and Gary Hamel(May-June 1990), “The Core Competence of the Corporation,” Harvard Business Review, p.79-91.
3. Charles H. House and Raymond L. Price(January-February 1991), “The Return Map: Tracking Product Teams,” Harvard Business Review, p.92-100.
4. Chang & Chow(1999), “The balanced scorecard: a potential tool for supporting change and continuous improvement in accounting education,” Issues in Accounting Education, 14 (3), p.395-412.
5. Edvinsson & Malone(1997),”Intellectual Capital: Realizing Your Company’s True Value by Finding Its Hidden Brainpower”, HarperBusiness.
6. Frigo & Krumwiede(1999), “Ten ten ways to improve performance measurement systems,” Cost Management Update, 96(April), p.1-4.
7. Hoffecker, J. & Goldenberg, C.(1994), “Using the balanced scorecard to develop company-wide performance measures”, Cost Management, Fall, p.5-17.
8. Hepworth(1998), “Weighing it up – a literature review for the balanced scorecard,” The Journal of Management Development, p.559-563.
9. Hilton, R. W., M. W. Maher, and F. H. Selto(1999),”Using Lead and Lag Measures to Communicate, Motivate, and Evaluate,” Cost Management Strategies for Business Decisions, p.54-61.
10. Ittner, C. D. and D. F. Larcker(1998), “Innovations in Performance Measurement: Trends and Research Implications,” Journal of Management Accounting Research, Vol. 10, p.205-239.
11. Kaplan & Norton(1992), “The balanced scorecard - measures that drive performance,” Harvard Business Review, January-February, p.71-9.
12. Kaplan & Norton(1993), “Putting the balanced scorecard to work,” Harvard Business Review, September-October, p.134-47.
13. Kaplan(1994), “Devising a balanced scorecard matched to business strategy,” Planning Review, September-October, p. 15-19, 48.
14. Kaplan & Norton(1996a), “Using the balanced scorecard as a strategic management system,” Harvard Business Review, January-February, p.75-85.
15. Kaplan & Norton(1996),“The Balanced Scorecard: Translating Strategy into Action”, Harvard Business School Press.
16. Kaplan & Norton(2001),”The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment”, Harvard Business School Press.
17. McTaggart, Kontes and Mankins(1994),”The value imperative: managing for superior shareholder returns”, The Free Press.
18. Mouritsen, Larsen, Bukh and Johansen(2001), “Reading an intellectual capital statement: Describing and prescribing knowledge management strategies,” Journal of Intellectual Capital, Vol. 2 No. 4, p.359-383.
19. Norton J. Collis and Cynthis A. Montgomery(July-August 1995), “Competing on Resources Strategy in the 1990s,” Harvard Business Review, p.118-128.
20. Niven(2002),”Balanced Scorecard Step By Step: Maximizing Performance and Maintaining Results”, WILEY.
21. Nir Kossovsky(2002), “Fair value of intellectual property,” Journal of Intellectual Capital, Vol. 3 No. 1, p.62-70.
22. Petty & Guthrie(2000), “Intellectual capital literature review Measurement, report and management,” Journal of Intellectual Capital, Vol. 1 No. 2, p.155-176.
23. Robert H. Hayes(November-December 1985), “Strategic planning-forward in reverse?” Harvard Business Review, p.111-119.
24. Robin Cooper and Robert S. Kaplan(May-June 1991), “Profit Priorities from Activity-Based Costing,” Harvard Business Review, p.130-135.
25. Seetharaman, Hadi Helmi Bin Zaini Sooria and Saravanan(2002), “Intellectual capital accounting and reporting in the knowledge economy,” Journal of Intellectual Capital, Vol. 3 No. 2, p.128-148.
26. Thomas O. Jones and W. Earl Sasser, Jr.(November-December 1995), “Why Satisfied Customers Defect,” Harvard Business Review, p.88-99.
27. Tom Copeland and Keith M. Howe(April 2002), “Real Options and Strategic Decisions,” Strategic Finance, p.8-11. |