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中文文獻
[60] 林素吟(2005)『產品保證與品牌知名度對顧客忠誠度的影響之研究』,中華管理評論,第8卷,第1期
[61] 邱光輝等(2005)『知覺產品品質、顧客滿意與顧客忠誠關係之研究—以上海地區東南汽車為例』,行銷評論,第2卷,第2期,頁219-238
[62] 夏樂生(2005),『產業政策與產業發展的關聯—以大陸汽車產業為例』政治大學中山人文社會科學研究所博士論文
[63] 陳正澄(1999),『成長或消失-產業的管理經濟分析』,華泰文化,民國88年
[64] Donald Kirk(1999),『現代集團傳奇/鄭周永的高麗王朝』,絲路出版社,民國88年
網站文獻
[65] Ford官方網站:http://www.ford.com/en/company/
[66] GM官方網站:http://www.gm.com/company/
[67] Hyundai官方網站:http://ir.hyundai-motor.com/
[68] Honda官方網站:http://world.honda.com/
[69] Interbrand網站:http://www.interbrand.com/
[70] Nissan官方網站:http://www.nissan-global.com
[71] PSA官方網站:http://www.psa-peugeot-citroen.com
[72] Toyota官方網站:http://www.toyota.co.jp/
[73] VW官方網站:http://www.volkswagen.de/vwcms_publish/
[74] J.D. Power網站:http://www.jdpower.com/
[75] OICA網站:http://www.oica.net/htdocs/Main.htm
[76] 工業技術研院網站:http://www.itri.org.tw/chi/index.jsp
[77] 中華人民共和國國家統計局網站:http://210.72.32.6/cgi-bin/bigate.cgi/b/g/g/http@www.stats.gov.cn/tjsj/ndsj/
[78] 中國汽車工業協會統計訊息網:http://www.auto-stats.org.cn/ztfx.asp
[79] 麥肯錫網站:http://www.mckinsey.com/ |