| 摘要(英) |
The continued change of medical care policy keeps influencing the business environment of hospitals. Therefore, how to utilize limited resources to maximize the efficiency is one of the most important factors of the survival and success of a hospital. Moreover, medical care is a business with high-level profession therefore how to put right people on the right place is one of the most important issues today.
This study has three major objectives. First, to use measuring list of management competency to assess the quality and differences of managements of the case hospital. Second, apply the results to help managers to improve their performances. Third, the case hospital is the first one trying to establish a set of management competency so it can be used by other medical institutes as a reference.
The findings of this study reached two conclusions. First, according to the assessments of managements, high and middle level managements in the case hospital had lowest ranks on the capability of making strategic decision and the capability of making decision. Meanwhile, the basic level managements had lowest assessments on the capability of solving problem. Second, most of the high and middle level managements feel that they don’t have the capability of solving critical and important issues. Therefore the case hospital, when designing the training course for the managers, should emphasize on how to strengthen those weak points.
It is suggested that the case hospital should apply the results of this study to enhance its recruiting system, performance management system, promotion and job rotation, leadership development and training programs. |
| 參考文獻 |
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