摘要(英) |
Management of crisis is always an important lesson for business manager, especially the economic environment in Taiwan was strongly influent by the financial tsunami. A lot of companies were put to the serious situation. At this time the manager’s ability of managing crisis and his decision-making were the key leading him to draw crisis to an opportunity.
This study is a case study from a manager, who was situated in the core of business crisis. When the crisis occurred, analyzing the problem and executing crisis management played an important key. The researcher tried to provide insides of the difficulty which the enterprise was facing, company’s countermeasures and its results.
The researcher applied the experience of the manager, analyzed the literature of business rallying and case studies, in order to make inquiries of business reorganization. This study draws the following four conclusions:
Managing: In the case study the crisis all came from human factors: lacking of previous crisis management, lacking f prevention. After changing manager, the role of the new manager played a significant role. So to speak “The success or failure of the affair is all due to the key person”
Financial affairs: To grip cash after a company had financial crisis, the most important step to stop and control crisis were “time limit control” and “cash control”.
Reorganization- finding critical point to success: the manager should not only focus on the reconstruction of the internal system after the rebuild. Moreover, he should discover the critical point to success and recreate business value.
Boldness- The hidden value: Judging ability and the bravery of a manager to make a decision is extremely important in crisis situation. In this case study, the researcher noticed and created the invisible value, such as optimism, positive character.
|
參考文獻 |
參考文獻
中文部分:
1. 丁金輝,「以公司重整再生機制重建企業價值之研究」,國立交通大學EMBA,碩士論文,民國90年12月
2. 王美淑,「企業危機處理個案研究」,國立中山大學企業管理研究所碩士論文,民國89 年6 月
3. 李昇光,「企業財務危機管理個案研究」,東海大學企管研究所碩士論文,民國85年6月
4. 葉子葳,「公司重整制度之理論與實務現況探討」,國立中山大學企業管理研究所,碩士論文,民國93年6月
5. 彭華泰,「組織因應危機之策略探討」,國立東華大學企業管理學研究所碩士論文,民國93年6月。
6. 黃新福,「危機管理之研究-從組織層面來探討」,國立政治大學公共行政研究所未出版碩士論文,民國81年6月
7. 陳肇榮,「運用財務比率預測企業危機之實證研究」,國立政治大學企業管理研究所未出版博士論文,民國72年6月
8. 蔡東益,「企業危機管理機制建立之研究」,國立成功大學工業管理研究所,碩士論文,民國92年6月
9. 大前研一,黃宏義譯,1985,企業家的智慧,台北:長河出版社
10. 林子銘,2009,如果蘇東坡考上EMBA,理財文化事業
11. 林文益、鄭安鳳譯,2002,Timothy Combs 著,危機管理與傳播,風雲論壇出版公司
12. 邱強口述,2001,張慧英撰,危機管理聖經,台北:天下遠見出版社
13. 邱 毅,1999,危機管理,中華徵信所
14. 吳定等著,1998,行政學〈二〉,國立空中大學
15. 朱延智,2000,危機處理的理論與實務,幼獅文化,第一章,頁2-29
16. 朱延智,2002。企業危機管理,五南圖書出版公司
17. 朱愛群,2002,危機管理,五南圖書出版公司
18. 吳佩玲譯,2001。危機管理 ,天下遠見出版社
19. 吳思華,1998,策略九說,臉譜文化事業公司
20. 吳宜蓁、徐詠絮譯,1996,企業危機診斷手冊,(Ian I.Mitroff /Christine M. Pearson 1993)台北:五南圖書出版公司
21. 孫本初,1998,公共管理,智勝文化
22. 孫本初,1996,危機管理策略之探討,人事月刊,22(6),頁17-29
23. 陳輝吉,1998,財務危機手冊,二版,臉譜文化
24. 詹中原,2004,危機管理─理論架構,聯經出版社
25. 瀧澤正雄,1999,徐漢章譯,企業危機管理,高寶國際有限公司
26. 韓應寧譯,1986,危機管理,(Steven Fink,"Crisis Management--Planning forthe Ineviable "),天下出版社
27. 中小企業聯合輔導中心,再創佳績—中小企業失敗成因與再生管理,財團法人省屬行庫中小企業聯合輔導基金,80年10月
英文部分:
1. Aaker, D.A.(1984) Strategic Market Management. New York:John Wiley & Son.
2. Altman, Edward I. (1968), “Financial Ratios Discriminant Analysis, and the Prediction of Corporate Bankruptcy,” Journal of Finance.
3. Beaver, William H.(1968), “Alternative Accointing Measures as Predictors of Failure,”The Accounting Review.
4. Booth, Simon A.(1993). Crisis Management Strategy: Competition and Change in Modern Enterprises, London : T.J.Press Ltd.
5. Boynton, A.C., & Zmud, R.W. (1984).“An Assessment of Critical Success Factor.”Sloan Management Review, Vol.25(4), p.17-27.
6. Chunk Hofer and Dan Schendel, (1977), Strategy Formulation: Analytical Concepts, St. Paul: West Publishing.
7. Deakin, E.B., (1972), “A Discriminant Analysis of Predictors of Business Failure,” Journal of Accounting Research, Vol.10, p.167-179.
8. Fink, S. (1986). Crisis Management:Planning for the Invisible New York:American Management Association.
9. Khandwalla,P.N. (1983-4), “Turnaround Management of Mismanaged Complex Organization,” International Studies of Management & Organization, Vol.7(14), p.5-41.
10. Mitroff, Ian.I. (1988). Crisis Management: Cutting Through The Confusion," Sloan Management Review, Vol. 29(2) p.16-19.
11. Mitroff, Ian I., & Pearson, C. M. (1993). Crisis management: A Diagnostic Guide for Improving Your Organization's Crisis-preparedness. San Francisco, Calif.: Jossey-Bass Publishers.
12. Mitroff, Ian I.& Gus A. (2001). Managing Crisis Before They Happen. New York: American Management Association.
13. Nunamaker, J. F., Jr. (1989) “Organizational Crisis Management Systems: Planning for Intelligent Action,” Journal of Management Information Systems, Vol.5(4), p.7-32.
14. Pauchant, T. C. & Mitroff, I. I. (1992) Transforming the Crisis-Prone Organization: Preventing Individual Organizational and Environmental Tragedies. San Francisco: Jossey-Bass.
15. Ross, Joel E. & Kami, Michal J.(1973), Corporate Management in Crisis: Why The Mighty Fall? Prentice Hall Englewood Cliffs N.J.
16. Young, Oran (1967). The Intermediate: Third Parties in International Crisis. New Jersey: Princeton University Press.
|