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姓名 呂家綾(Chia-ling Lu)  查詢紙本館藏   畢業系所 資訊管理學系
論文名稱 設計並建立在軟體協同開發環境下以議題流程為導向的產品知識脈絡系統
(The Design and Development of Agenda-Oriented Contextual Flow of Product Knowledge System in Collaborative Software Development)
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摘要(中) 軟體開發的流程是一項知識密集的活動,更是軟體開發組織的重要資產。除了最後所交付的軟體產品是重要的產品知識外,專案開發過程中的產出─例如專案計畫、需求規格書、測試報告等,皆為開發此軟體產品過程中重要的知識結晶。然而軟體產品知識只是一種工作結果,它們的產生是一個協同過程─其需要不同的人在不同的時間透過漸進或循環的溝通方式來共同合作產生。因此,團隊溝通過程所產生的資訊或知識之間的相依關係可以做為產品知識發展的脈絡。此外,在協同過程中團隊的溝通通常為專案運行中重要的議題。本研究嘗試建立並開發出以議題流程為導向的產品知識脈絡系統應用於軟體協同開發環境,並以Web-based的方式呈現系統。輔助專案團隊保存在協同開發過程中經專案議題溝通逐步產生的產品知識脈絡,並供成員進行後續產品維護或成為新類似專案的參考。
摘要(英) The process of software development is knowledge-intensive, and is a critical asset of software development organizations. Beside the final software development product, the artifacts (e.g. project plans, requirement specification, and testing reports, etc.) created during the process of software development are also important product knowledge. However, the development of explicit product knowledge requires different people to participate and communicate in different times for getting different information and implicit knowledge. Therefore, the relations between the knowledge which are generated by team communication and participation become the contexture in the development of product knowledge. Besides, the communications in team’s collaborative processes usually that take place via project agendas. This research proposes a concept of agenda-oriented contextual flow of agenda to model the development of product knowledge in collaborative software development. To implement the concept, this research develops a web-based system. This system assists project team in preserving contextual flow of product knowledge from collaborative processes, and provides team members a guideline to maintain the product or create a new similarity project.
關鍵字(中) ★ 軟體協同開發
★ 專案議題
★ 知識脈絡
★ 知識管理
★ 產品知識
關鍵字(英) ★ Software collaborative development
★ Project agenda
★ Contextual flow of product knowledge
★ Knowledge management
★ Product knowledge
論文目次 摘要 i
Abstract ii
目錄 iii
圖目錄 v
表目錄 vii
第一章 緒論 1
1.1. 研究背景 1
1.2. 問題描述及目的 2
1.3. 研究範圍與假設 4
1.4. 論文架構 4
第二章 文獻探討 6
2.1. 軟體專案管理 6
2.1.1. 專案與軟體開發過程 6
2.1.2. 軟體專案的團隊工作 7
2.1.3. 軟體專案的工作分解結構 (Work Breakdown Structure) 9
2.2. 知識管理 10
2.2.1. 產品知識、流程知識、專案知識 10
2.2.2. 軟體開發與知識脈絡/知識流 (knowledge flow) 12
2.3. 會議流 14
2.4. 專案議題的發展與設計 17
第三章 研究方法 19
3.1. 研究流程 20
3.2. 模型架構與系統流程設計 22
3.2.1. 議題流程導向之產品知識脈絡的模型架構 22
3.2.2. 議題流程導向之產品知識脈絡的模型流程建構 25
3.3. 議題流程設計 27
3.3.1. 專案議題的建置 28
3.3.2. 專案議題流程的建置 29
3.4. 議題流程導向的知識脈絡設計 31
第四章 專案導入及系統成果展示 34
4.1. 系統與開發環境 34
4.2. 專案簡介及專案實例說明 35
4.3. 系統展示 44
第五章 系統成果討論 61
5.1. 知識管理探討與系統比較 61
5.2. 使用者驗證 68
5.2.1. 問卷說明 68
5.2.2. 信度分析 70
5.2.3. 結果分析與討論 71
第六章 結論 74
6.1. 研究貢獻 74
6.2. 研究限制與未來發展 75
參考文獻 76
附錄 83
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指導教授 陳仲儼(Chung-yang Chen) 審核日期 2015-6-24
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