博碩士論文 984407003 詳細資訊




以作者查詢圖書館館藏 以作者查詢臺灣博碩士 以作者查詢全國書目 勘誤回報 、線上人數:36 、訪客IP:18.191.205.170
姓名 邱漢誠(Han-Cheng Chiu)  查詢紙本館藏   畢業系所 人力資源管理研究所
論文名稱 組織信任、知識分享與知識心理所有權的關聯-調節式中介效果檢驗
(The Relationship Between Organizational Trust, Knowledge-Sharing and Knowledge Psychological Ownership—An Examination of Moderated Mediation Effect)
相關論文
★ 業務主管領導力對部屬招募行為之影響-以S壽險公司為例★ 人力精簡對企業績效的影響–以產業特性為調節變項
★ 經理人超額薪酬、經理人異動與公司績效之關係★ 人口老化對企業之影響與因應對策-以傳統產業為例
★ 運用羅吉斯迴歸探討企業績效、公司治理與經理人異動之關聯性★ 護理人員組織承諾與專業承諾對離職傾向與離業傾向的影響
★ 運用存活分析探討高科技產業招募者人格特質與離職風險之關聯性-以A公司為例★ 金融電子化對台灣銀行業組織績效及人力彈性影響之探討
★ 人力資源部門角色與功能轉變之個案研究★ 高階主管薪酬級距與公司績效之關聯性分析
★ 人力招募政策及主管領導風格對新進人員晉升與離職傾向之影響-以房仲業S公司為例★ 影響台灣勞工赴海外就業的決定性因素
★ 董事會特性對企業績效之影響-以人力資本為調節變項★ 董事會異質性之決定因素
★ 公司治理結構與就業調整★ 總經理雙元性、股權集中度、人力資本與組織績效
檔案 [Endnote RIS 格式]    [Bibtex 格式]    [相關文章]   [文章引用]   [完整記錄]   [館藏目錄]   [檢視]  [下載]
  1. 本電子論文使用權限為同意立即開放。
  2. 已達開放權限電子全文僅授權使用者為學術研究之目的,進行個人非營利性質之檢索、閱讀、列印。
  3. 請遵守中華民國著作權法之相關規定,切勿任意重製、散佈、改作、轉貼、播送,以免觸法。

摘要(中) 知識是維持企業競爭優勢的策略資源,而知識分享則是知識管理最重要的過程,因此企業應該鼓勵員工分享個人的知識。如果員工願意將自己擁有的知識分享給其他同事,企業將因為知識的累積並增加其價值。根據理性選擇理論的觀點,本論文認為組織中的信任是促進組織成員知識分享的重要因素,組織中員工對同事、對主管,以及對組織決策的信任,將會影響員工分享其知識,包括內隱知識與外顯知識。然而,既然知識是具有價值的資源,自利的天性如何能使員工願意分享自己的知識。社會困境理論的觀點提醒我們,擁有知識的員工知覺知識是屬於員工自己的,或許是基於成本與利益的考量,也或許是基於控制權的動機,都可能使分享知識變成有條件的。
本研究選取具有知識管理系統的台灣企業,每家企業抽取3-10名研發部門員工,採用問卷調查方法,對員工個人知覺進行衡量。問卷採兩階段時程蒐集,在不同時間點分別蒐集不同變數資料,時間共歷時8個月,總計回收有效配對問卷316份。研究資料經過信效度分析,運用階層迴歸模式進行假設驗證。研究結果顯示:1.內隱知識分享對促進外顯知識分享是有幫助的;2.內隱知識分享中介同事信任、主管信任與組織信任對外顯知識分享的關係均獲得支持;3.知識心理所有權顯著調節組織信任對外顯知識分享;4.調節式中介效果顯示,知識心理所有權顯著調節組織信任透過內隱知識分享而對外顯知識分享的間接影響。
本論文認為,員工的信任知覺確實對知識分享有相當程度的影響,但是信任所產生的效果卻是有一定條件的限制。尤其當員工基於自利,為了保護自己擁有的知識,員工的信任知覺對知識分享影響的程度就會產生變化。綜合研究發現,結合理性選擇觀點與社會困境論,對知識分享發生的條件提供比較清楚的理解,這是本研究主要的理論貢獻。最後亦提出管理意涵,提供實務界參考應用。
摘要(英) Knowledge is a strategic resource for enterprises to maintain their competitive advantage, and knowledge-sharing is the most important process for knowledge management; therefore, enterprises should motivate employees to share knowledge. If employees are willing to share knowledge with workmates, the enterprise will increase its value because knowledge is accumulated. According to the rational choice theory, this thesis argues that trust, as an essential factor in organization, promotes knowledge-sharing among employees. The trust have in their coworkers, supervisors and the organization’s decision influences knowledge-sharing, including tacit and explicit knowledge. However, knowledge is a valuable resource, how will self-serving human-natured employees be willing to share their knowledge? According to the theory of social dilemmas, employees who possess knowledge are aware that they own the knowledge. Knowledge-sharing is contingent on cost- and interest-based consideration as well as the control right-based motive.
The sample of this study comprised enterprises which had adopted knowledge management system in Taiwan. In each enterprise, 3 to 10 employees from R&D department were selected to complete the survey which was designed to measure the personal perception of the employees. Data were collected at two points in time over an eight-month period. 316 valid pair-questionnaire were retrieved. The reliability and validity of the research information were analyzed, and the hierarchical regression model was adopted to test the the hypotheses. The research results are: (1) the sharing of tacit knowledge was helpful for the sharing of explicit knowledge; (2)the relationship between the trust in coworkers, trust in supervisors, trust in organization and the sharing of explicit knowledge mediated by the sharing of tacit knowledge; (3) the knowledge psychological ownership significantly moderated the relationship between trust in organization and the sharing of explicit knowledge; (4)Moderated mediation effects further demonstrated that knowledge psychological ownership moderated the strength of the mediated relationships between trust in organization and the sharing of explicit knowledge via the sharing of tacit knowledge.
This thesis suggests that the trust perception of employees has enormous effects on the sharing of knowledge, but the effects are conditional. In particular, if employees protect their knowledge out of self-serving tendencies, the effects of the trust perception of employees on the sharing of knowledge will change. This study shows that the combination of the rational choice theory and the theory of social dilemmas offers a clearer understanding of the conditions for knowledge-sharing. This is a main theoretical contribution of this study. More implications and references for researchers and practitioners in management are discussed.
關鍵字(中) ★ 信任
★ 知識分享
★ 內隱知識
★ 外顯知識
★ 知識心理所有權
關鍵字(英) ★ Trust
★ Knowledge sharing
★ Tacit knowledge
★ Explicit knowledge
★ Knowledge psychological ownership
論文目次 中文提要 ……………………………………………………… i
英文提要 ……………………………………………………… ii
誌謝 ……………………………………………………… iv
目錄 ……………………………………………………… v
圖目錄 ……………………………………………………… vii
表目錄 ……………………………………………………… viii
一、 緒論………………………………………………… 1
1-1 研究動機…………………………………………… 1
1-2 研究目的…………………………………………… 4
二、 文獻探討與假設…………………………………… 5
2-1 知識分享…………………………………………… 5
2-1-1 內隱與外顯知識分享……………………………… 8
2-2 組織信任…………………………………………… 10
2-2-1 信任的定義與內涵………………………………… 10
2-2-2 組織中的信任……………………………………… 13
2-3 組織中的信任與知識分享的關係………………… 17
2-3-1 同事間的信任與知識分享………………………… 17
2-3-2 對主管的信任與知識分享………………………… 18
2-3-3 對組織的信任與知識分享………………………… 18
2-3-4 內隱知識分享的中介角色………………………… 19
2-4 知識心理所有權…………………………………… 19
2-4-1 知識心理所有權的意義…………………………… 19
2-4-2 知識心理所有權的社會困境……………………… 21
三、 研究方法…………………………………………… 26
3-1 研究設計、對象與過程…………………………… 26
3-2 衡量工具…………………………………………… 26
3-2-1 知識分享…………………………………………… 27
3-2-2 組織內的信任……………………………………… 27
3-2-3 知識心理所有權…………………………………… 29
3-2-4 控制變項…………………………………………… 29
3-3 分析工具與方法…………………………………… 30
四、 研究結果與討論…………………………………… 31
4-1 樣本結構…………………………………………… 31
4-2 變項之描述性統計與相關分析…………………… 31
4-3 驗證性因素分析…………………………………… 32
4-3-1 整體測量模式適配檢驗…………………………… 32
4-3-2 內在適配檢驗……………………………………… 33
4-4 假設檢驗…………………………………………… 36
4-5 討論………………………………………………… 44
五、 結論………………………………………………… 49
5-1 理論意涵…………………………………………… 49
5-2 實務意涵…………………………………………… 50
5-3 研究限制…………………………………………… 51
5-4 未來研究建議……………………………………… 52
參考文獻 ……………………………………………………… 54
附錄一 預試問卷………………………………………… 73
附錄二 正式問卷…………………………………………… 76

參考文獻 林鉦棽與蕭淑月,「社會支持、信任、關係品質與組織知識分享行為之關係研究」, 商管科技季刊, 第六卷第三期,373-400頁,民國94年。
邱漢誠,「獎酬誘因、成員信任與知識分享之關聯—部門做為調節效果」,人力資源管理學報,第十三卷第二期,21-43頁,民國102年。
徐聖訓,LISREL新手入門:在結構方程式模式的應用,滄海書局,台中市,民國98年。
彭台光、高月慈與林鉦棽,「管理研究中的共同方法變異: 問題本質, 影響, 測試和補救」,管理學報,第二十三卷第一期,77-98頁,民國95年.
鄭仁偉與黎士群,「組織公平, 信任與知識分享行為之關係性研究」,人力資源管理學報, 第一卷第二期,69-93頁,民國90年。
劉敏熙與劉念琪,「知識治理機制對個人知識管理行為的影響:從所有權觀點探討」,組織與管理,第六卷第一期,1-58頁,民國102年。
廖述賢、費吳琛與王儀雯,「信任關係、工作滿足與知識分享關聯性之研究」,人力資源管理學報,第六卷第三期,23-44頁,民國95年。
羅勝強與姜燕,「調節變項與中介變項」,組織與管理研究的實證方法,鄭伯壎、樊景立、徐淑英與陳曉萍編著,華泰文化,台北市,民國97年。
Anantatmula, V. and Kanungo, S. “Modeling enablers for successful KM implementation”, Journal of Knowledge Management, Vol. 14, No. 1, pp. 100-113, 2010.
Anderson, J. C. and Gerbing, D. W. “Structural equation modeling in practice: a review and recommended two-step approach.” Psychological Bulletin, Vol. 103, No. 3, pp. 411-423, 1988.
Aryee, S., Budhwar, P. S. and Chen, Z. X. “Trust as a mediator of the relationship between organizational justice and work outcomes: test of a social exchange model”, Journal of Organizational Behavior, Vol. 23, No. 3, pp. 267-285, 2002.
Barney, J. B. and Hansen, M. H. (1994), “Trustworthiness as a source of competitive advantage”, Strategic Management Journal, Vol. 15, pp.175-190, 1994.
Barner-Rasmussen, W. Knowledge Sharing in Multinational Corporations-A Social Captal Perspective (summary section only), Svenska handelshögskolan, 2003.
Baron, R. M. and Kenny, D. A. “ The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations”, Journal of Personality and Social Psychology, Vol. 51, No. 6, pp. 1173-1182, 1986.
Bijlsma, K. and Koopman, P. “Introduction: trust within organisations”, Personnel Review, Vol. 32, Iss, 5, pp. 543-555, 2003.
Blau, P. M. Exchange and Power in Social Life, John Wiley, New York, 1964.
Blois, K. J. “Trust in business to business relationships: an evaluation of its status, Jounal of Management Studies, Vol. 36, Iss. 2, pp. 197-215, 1999.
Bock G-W. and Kim, Y. “Breaking the myths of rewards: an exploratory study of attitudes about knowledge sharing”, Information Resources Management Journal, Vol. 15, No. 2, pp.14-21, 2002.
Bock, G-W., Zmud, R. W., Kim, Y-G. and Lee, J-N. “Behavioral intention formation in knowledge sharing: examining the roles of extrinsic motivators, social-psychological forces, and organizational climate”, MIS Quarterly, Vol. 29, No. 1, pp.87-111, 2005.
Bagozzi, R. P. and Yi, Y. “On the evaluation of structural equation models”, Journal of the Academy of Marketing Science, Vol. 16, No. 1, pp. 74-94, 1998.
Bordia, P., Irmer, B. E. and Abusah, D. “Differences in sharing knowledge interpersonally and via databases: the role of evaluation apprehension and perceived benefits”, European Journal of Work and Organizational Psychology, 15(3), pp.262-280, 2006.
Boisot, M. Information Space: A Framework for Learning in Organizations, Institutions and Culture, Routledge, London, 1995.
Bollen, K. A. Structural Equation Modeling with Latent Variables, John Wiley, 1989.
Brann, P. and Foddy, M. “Trust and the consumption of a deteriorating common resource”, Journal of Conflict Resolution, Vol. 31, No. 4, pp. 615-630, 1988.
Bromily, P. and Cumming, L. L. “Transaction costs in organizations with trust”, Strategic Management Research Center, Working paper No. 28, University of Minnesota, Minneapolis, 1992.
Brower, H. H., Schoorman, F. D. and Tan, H. H. “A model of relational leadership: the integration of trust and leader-member exchange”, The leadership Quarterly, Vol. 11, No. 2, pp. 227-250, 2000.
Buchanan, J. M. “From private preferences to public philosophy: the development of public choice”, The Economics of Politics, Vol. 18, pp. 1-20, 1978.
Butler Jr, J. K. and Cantrell, R. S. “A behavioral decision theory approach to modeling dyadic trust in superiors and subordinates”, Psychological Reports, Vol. 55, Iss. 1, pp. 19-28, 1984.
Burke, C. S., Sims, D. E., Lazzara, E. H. & Salas, E. “Trust in leadership: a multi-level review and integration”, The Leadership Quarterly, Vol. 18, No. 6, pp. 606-632, 2007.
Cabrera, A. and Cabrera, E. F. “Knowledge-sharing dilemmas”, Organization Studies, Vol. 23, No. 5, pp. 687-710, 2002.
Carnevale, P. J., Pruitt, D. G. and Carrington, P. I. “Effects of future dependence, liking, and repeated requests for help on helping behavior”, Social Psychology Quarterly, Vol. 45, No. 1, pp. 9-14, 1982.
Casimir, G., Lee, K. and Loon, M. “Knowledge sharing: influences of trust, commitment and cost”, Journal of Knowledge Management, Vol. 16, No. 5, pp. 740-753, 2012.
Chadwick-Jones, J. K. Social Exchange Theory: Its Structure and Influence in Social Psychology (Vol. 8), Academic Press, London, 1976.
Chang, H. H. and Chuang, S. S. “Social capital and individual motivations on knowledge sharing: participant involvement as a moderator”, Information & management, Vol. 48, Iss.1, pp. 9-18, 2011.
Chen, C. J. and Hung, S. W. “To give or to receive? factors influencing members’ knowledge sharing and community promotion in professional virtual communities”, Information & Management, Vol. 47, Iss. 4, pp. 226-236, 2010.
Chen, Z., Lam, W., and Zhong, J. A. “Effects of perceptions on LMX and work performance: effects of supervisors’ perception of subordinates’ emotional intelligence and subordinates’ perception of trust in the supervisor on LMX and, consequently, performance”, Asia Pacific Journal of Management, Vol. 29, Iss. 3, pp. 597-616, 2012.
Chua, R. Y. J. Ingram, P. and Morris, M. W. “From the head and the heart: locating cognition- and affect-based trust in managers’ professional networks”, Academy of Management Journal, Vol. 51, No. 3, pp. 436-452, 2008.
Chen, C-J. and Hung, S-W. “To give or to receive? Factors influencing members’ knowledge sharing and community promotion in professional virtual communities”, Information & Management, Vol. 47, Iss. 4, pp.226-236, 2010.
Chowdhury, S. “The role of affect- and cognition-based trust in complex knowledge sharing”, Journal of Managerial Issues, Vol. 17, No. 3, pp.310-326, 2005.
Ciborra, C. U. and Patriotta, G. “Groupware and teamwork in R & D: limits to learning and innovation”, R & D Management, Vol. 28, Iss. 1, pp. 43-52, 1998.
Clark, M. S. and Mills, J. “Interpersonal attraction in exchange and communal relationships”, Journal of Personality and Social Psychology, Vol. 37, No. 1, pp.12-24, 1979.
Cropanzano, R. and Mitchell, M. S. “Social exchange theory”, Journal of Management, Vol. 31, No. 6, pp. 874-900, 2005.
Coleman, J. S. “Social capital in the creation of human capital”, American Journal of Sociology, Vol. 94, pp. S95-S120, 1988.
Coleman, J. S. Foundations of Social Theory, Cambridge, Mass.: Belknap Press, 1990.
Colquitt, J. A., Scott, B. A. and LePine, J. A. “Trust, trustworthiness, and trust propensity: a meta-analytic test of their unique relationships with risk taking and job performance”, Journal of applied psychology, Vol. 92, No. 4, pp. 909-927, 2007.
Connolly, T. and Thorn, B. K. “Discretionary databases: theory, data, and implications”, in J. Fulk and C. Steinfield(Eds.), Organizations and Communication Technology, pp. 219-233, Sage, London, 1990.
Constant, D., Kiesler, S. and Sproull, L. “What’s mine is ours, or is it? a study of attitudes about information sharing”, Information Systems Research, Vol. 5, Iss. 4, pp. 400-421, 1994.
Cook, J. and Wall, T. “New work attitude measures of trust, organizational commitment and personal need non-fulfillment”, Journal of Occupational Psychology, Vol.53, Iss. 1, pp.39-52, 1980.
Costa, A. C. “Work team trust and effectiveness”, Personnel Review, Vol. 32, No. 5, pp.605-622, 2003.
Costigan, R. D., Ilter, S. S. and Berman, J. J. “A multi-dimensional study of trust in organizations”, Journal of Managerial Issues, Vol. 10, Iss. 3, pp. 303-317, 1998.
Cummings, J. N. “Workgroups, structural diversity, and knowledge sharing in a global organization”, Management Science, Vol. 50, No. 3, pp. 352-364, 2004.
Damodaran, L. and Olphert, W. “Barriers and facilitators to the use of knowledge management systems”, Behaviour & Information Technology, Vol. 16, No. 6, pp. 405-413, 2000.
Davenport, T. H. “Ten principles of knowledge management and four case studies”, Knowledge and Process Management, Vol. 4, Iss. 3, pp.187-208, 1997.
Davenport, T. H. and Prusak, L. Working Knowledge: How Organizations Manage What They Know, Harvard Business School Press, Boston, 1998.
Davenport, T. H., De Long, D. W. and Beers, M. C. “Sucessful knowledge management projects”, Sloan Management Review, Vol. 39, No.2, pp.3-57, 1998.
Deckop, J. R., Cirka, C. C. and Anderson, L. M. “Doing unto others: the reciprocity of helping behavior in organizations”, Journal of Business Ethics, Vol. 47, pp. 101-113, 2003.
De Long, D. W. and Fahey, L. “Diagnosing cultural barriers to knowledge management”, The Academy of Management Executive, Vol. 14, No. 4, pp. 113-127, 2000.
Deluga, Ronald J. “Supervisor trust building, leader‐member exchange and organizational citizenship behavior”, Journal of Occupational and Organizational Psychology, Vol. 67, Iss. 4, pp. 315-326, 1994.
Dittmar, H. The Social Psychology of Material Possessions: To Have is To Be, St. Martin’s Press, New York, 1992.
Dirks, K. T. and Ferrin, D. L. “The role of trust in organizational settings”, Organization science, Vol. 12, Iss. 4, pp. 450-467, 2001.
Dyer, J. and Nobeoka, K. “Greating and managing a high performance knowledge-sharing network: the Toyato case, Strategic Management Journal, Vol. 21, pp. 345-367, 2000.
Emerson, R. M. “Social exchange theory”, in M. Rosenberg and R. H. Turner(Eds.), Social Psychology: Sociological Perspectives, Basic Books, Inc, NY, 1981.
Etzioni, A. “The socio-economics of property”, Journal of Social Behavior and Personality, Vol. 6, No. 6, pp. 465-468, 1991.
Ferres, N., Connell, J. and Travaglione, A. “Co-worker trust as a social catalyst for constructive employee attitudes”, Journal of Managerial Psychology, Vol. 19, No. 6, pp. 608-622, 2004.
Ferrin, D.L., Bligh. M.C. and Kohles, J.C. “A theory of trust, monitoring, and cooperation in interpersonal and intergroup relationships”, Group & Organization Management, Vol. 32, No. 4, pp. 465-499, 2007.
Foos, T., Schum, G., and Rothenberg, S. “Tacit knowledge transfer and the knowledge disconnect”, Journal of Knowledge Management, Vol. 10, No. 1,pp. 6-18, 2006.
Ford, D. P. and Staples, D. S. “What is knowledge sharing from the informer′s perspective?”, International Journal of Knowledge Management, Vol. 4, No. 4, pp. 1-20, 2008
Fornell, C. and Larcker, D. F. “Evaluating structural equation models with unobservable variables and measurement error”, Journal of Marketing Research, Vol. 18, No. 1, pp. 39-50, 1981.
Fulmer, C. A. and Gelfand, M. J. “At what level (and in whom) we trust trust across multiple organizational levels”, Journal of Management, Vol. 38, No. 4, pp. 1167-1230, 2012.
Furby, L. “Possession in humans: an exploratory study of its meaning and motivation”, Social Behavior and Personality, Vol. 6, No. 1, pp. 49-65, 1978.
Ganesan, S. and Hess, R. “Dimensions and levels of trust: implications for commitment to a relationship”, Marketing Letters, Vol. 8, Iss. 4, pp. 439-448, 1997.
Gambetta, D. “Can we trust trust?”, in D. Gambetta (Ed.), Trust, Making and Breaking Cooperative Relations, pp. 213-237, Blackwell. Oxford, 1988.
Giddens, A. The Consequences of Modernity, Polity Press, Cambridge, England, 1990.
Gilson, L. L., Lim, H. S., Luciano, M. M. & Choi, J. N. “Unpacking the cross‐level effects of tenure diversity, explicit knowledge, and knowledge sharing on individual creativity”, Journal of Occupational and Organizational Psychology, Vol. 86, No. 2, pp. 203-222, 2013.
Grant, R. M. “Toward a knowledge-based theory of the firm”, Strategic Management Journal, Vol. 17, Winter Special Issue, pp. 109-122, 1996.
Han, T. S., Chiang, H. H. and Chang A. “Employee participation in decision making, psychological ownership and knowledge sharing: mediating role of organizational commitment in Taiwanese high-tech organizations”, The International Journal of Human Resource Management, Vol. 21, Iss. 12, pp. 2218-2233, 2004.
Hardin, R. “Trusting persons, trusting institutions”, In R. Zeckhauser(Ed.), Strategy and Choice, pp. 185-209, 1991.
Harsanyi, J. C. “Advances in understanding rational behavior”, In R. E. Butts and J. Hintikka(Eds.), Foundational Problems in the Special Sciences , Springer Netherlands, pp. 315-343, 1977.
Hansen, M. T., Nohria, N. and Tierney, T. “What’s your strategy for managing knowledge?”, Harvard Business Review, March-April, pp. 106-116, 1999.
Hau, Y. S., Kim, B., Lee, H. and Kim, Y. G. “The effects of individual motivations and social capital on employees’ tacit and explicit knowledge sharing intentions”, International Journal of Information Management, Vol. 33, No. 2, pp. 356-366, 2013.
Hayes, A. F. Introduction to Mediation, Moderation, and Conditional Process Analysis: A Regression-Based Approach, Guilford Press, 2013.
Hendriks, P. “Why share knowledge? The influence of ICT on the motivation for knowledge sharing”, Knowledge and Process Management, Vol. 6, No. 2, pp. 91-100, 1999.
Holland, P., Cooper, B. K., Pyman, A. and Teicher, J. “Trust in management: the role of employee voice arrangements and perceived managerial opposition to unions”, Human Resource Management Journal, Vol. 22, No. 4, pp. 377-391, 2012.
Holste, J. S. and Fields, D. “Trust and tacit knowledge sharing and use”, Journal of knowledge Management, Vol. 14, Iss. 1, pp. 128-140, 2010.
Hosmer, L. T. “Trust: the connecting link between organizational theory and philosophical ethics”, Academy of Management Review, Vol. 20, No. 2, pp. 379-403, 1995..
Hsu, I. C. “Knowledge sharing practices as a facilitating factor for improving organizational performance through human capital: a preliminary test”, Expert Systems with Applications, Vol. 35, No. 3, pp. 1316-1326, 2008.
Huang, Q., Davison, R. M. and Gu, J. “The impact of trust, guanxi orientation and face on the intention of Chinese employees and managers to engage in peer‐to‐peer tacit and explicit knowledge sharing”, Information Systems Journal, Vol. 21, Iss. 6, pp. 557-577, 2011.
Ipe, M. “Knowledge sharing in organizations: a conceptural framework”, Human Resource Development Review, Vol. 2, No. 4, pp.337-359, 2003.
Jarvenpaa, S. L. and Staples, D. S. “Exploring perceptions of organizational ownership of information and expertise”, Journal of Management Information System, Vol. 18, No. 1, pp. 151-183, 2001.
Johnson-George, C. and Swap, W. C. “Measurment of specific interpersonal trust: construction and validation of a scale to assess trust in a specific other”, Journal of Personality and Social Psychology, Vol. 43, No. 6, pp. 1306-1317, 1982.
Johnson-Laird, P. N. Mental Models: Towards a Cognitive Science of Language, Inference, and Consciousness (No. 6), Harvard University Press, Cambridge, 1983.
Jones, G. R. and George, J. M. “The experience and evolution of trust: implications for cooperation and teamwork”, Academy of Management Review, Vol. 23, No. 3, pp. 531-546, 1998.
Joreskog, K. G. and Sorbom, D. LISREL 7 User”s Reference Guide, Scientific Software, IN, 1989.
Kanawattanachai, P. and Yoo, Y. “Dynamic nature of trust in virtual teams”, Journal of Strategic Information Systems, Vol. 11, Iss. 3-4, pp. 187-213, 2002.
Kankanhalli, A., Tan, B. C. and Wei, K. K. “Contributing knowledge to electronic knowledge repositories: an empirical investigation”, MIS Quarterly, pp. 113-143, 2005.
Kee, H. W. and Knox, R. E. “Conceptual and methodological considerations in the study of trust”, Journal of Conflict Resolution, Vol. 14, No. 3, pp. 357-366, 1970.
Kim, W. C. and Mauborgne, R. “Procedural justice, strategic decision making, and the knowledge economy”, Strategic Management Journal, Vol. 19, 1998.
Kim, T. T., Lee, G., Paek, S. and Lee, S. “Social capital, knowledge sharing and organizational performance: what structural relationship do they have in hotels?”, International Journal of Contemporary Hospitality Management, Vol. 25, No. 5, pp. 683-704, 2013.
Knoll, D. L. and Gill, H. “Antecedents of trust in supervisors, subordinates, and peers”, Journal of Managerial Psychology, Vol. 26, No. 4, pp. 313-330, 2011.
Kollock, P. “Social dilemmas: the anatomy of cooperation”, Annual Review of Sociology, Vol. 24, pp. 183-214, 1998.
Kramer, R. M. “Trust and distrust in organizations: Emerging perspectives, enduring questions”, Annual Review of Psychology, Vol. 50, No.1, pp. 569-598, 1999.
Kramer, R. M. and Lewicki, R. J. “Repairing and enhancing trust: Approaches to reducing organizational trust deficits”, The Academy of Management Annals, Vol. 4, Iss. 1, pp. 245-277, 2010.
Lagace, R. R. “An exploratory study of reciprocal trust between sales managers and salespersons”, Journal of Personal Selling & Sales Management, Vol. 11, Iss. 2, pp. 49-58, 1991.
Lam, A., and Lambermont-Ford, J. P. “Knowledge sharing in organisational contexts: a motivation-based perspective”, Journal of Knowledge Management, Vol. 14, Iss. 1, pp. 51-66, 2010.
Leana, C. R. and Van Buren Ⅲ, H. J. “Organizational social capital and employment practices”, Academy of Management Review, Vol. 24, No. 3, pp. 538-555, 1999.
Lee, H. and Choi, B. “Knowledge management enablers, processes, and organizational performance: an integrative view and empirical examination”, Journal of Management Information Systems, Vol. 20, No. 1, pp. 179-228, 2003.
Lee, P., Gillespie, N., Mann, L. and Wearing, A. “Leadership and trust: their effect on knowledge sharing and team performance”, Management Learning, Vol. 41, No. 4, pp. 473-491, 2010.
Lewis, J. D. and Weigert, A. “Trust as a social reality”, Social forces, Vol. 63, No. 4, pp. 967-985, 1985.
Lewicki, R. J. and Bunker, B. B. (1996), “Developing and maintaining trust in work relationships”, in R. Kramer and T. Tyler(Eds.), Trust in Organizations: Frontiers of Theory and Research, Sage Publications, Inc., Thousand Oaks, CA, pp. 114-139, 1996.
Li, A. N. and Tan, H. H. “What happens when you trust your supervisor? mediators of individual performance in trust relationships”, Journal of Organizational Behavior, Vol. 34, Iss, 3, pp. 407-425, 2013.
Li, P. P., Bai, Y. and Xi, Y. “The contextual antecedents of organizational trust: a multidimensional cross‐level analysis”, Management and Organization Review, Vol. 8, No. 2, pp. 371-396, 2012.
Lin, H-F. “Effects of extrinsic and intrinsic motivation on employee knowledge sharing intentions”, Journal of Information Science, Vol. 33, No. 2, pp. 135-149, 2007.
Liu, Y and DeFrank, R. S. “Self-interest and knowledge-sharing intentions: the impact of transformational leadership climate and HR practices”, The International Journal of Human Resource Management, Vol. 24, No. 6, pp. 1151-1164, 2003.
Lount, R. B., and Pettit, N. C. “The social context of trust: the role of status”, Organizational Behavior and Human Decision Processes, Vol. 117, No. 1, pp. 15-23, 2012.
Luhmann, N. “Familiarity, confidence and trust, problems and alternatives”, in D. Gambetta(Ed.), Trust, Making and Breaking Cooperative Relations, Basil Blackwell, Oxford, pp. 213-237, 1988.
Mayer, R. C., Davis, J. H. and Schoorman, F. D. “An integrative model of organization trust”, Academy of Management Review, Vol. 20, No. 3, pp. 709-743, 1995.
McAllister, D. J. “Affect- and cognition-based trust as foundation for interpersonal cooperation in organizations”, Academy of Management Journal, Vol. 38, No. 1, pp. 24-59, 1995.
McCauley, Dan P. and Karl W. Kuhnert. “A Theoretical review and emperical investigation of employee trust in management”, Public Administration Quarterly, Vol. 16, No. 2, pp. 265-284, 1992.
McEvily, B., Perrone, V. and Zaheer, A. “Trust as an organizing principle”, Organization Science, Vol. 14, No. 1, pp. 91-103, 2003.
McFall, L. “Integrity”, Ethics, Vol. 98, No. 1, pp. 5-20, 1987.
Maclean, I. Public choice: An introduction, Blackwell, 1987.
Mary MacNeil, C. “Exploring the supervisor role as a facilitator of knowledge sharing in teams”, Journal of European Industrial Training, Vol. 28, No. 1, pp. 93-102, 2004.
Mishra, B. and Bhaskar, A. U. “Knowledge management process in two learning organizations”, Journal of Knowledge Management, Vol. 15, No. 2, pp. 344-359, 2001.
Mishra, K. E., Schwarz, G. M. and Mishra, A. K. “The evolution of trust and control as seen through an organization′s human resource practices”, in R. H. Searle and D. Skinner (Eds.)Trust and Human Resource Management, Cheltenham: Edward Elgar, 2011.
Molm, L. D. “Dependence and risk: transforming the structure of social exchange”, Social Psychology Quarterly, Vol. 57, No. 3, pp. 163-176, 1994.
Molm, L. D. “Theoretical comparisons of forms of exchange”, Sociological Theory, Vol. 21, No. 1, pp. 1-17, 2003.
Morrow Jr., J. L., Hansen, M. H. and Pearson, A. W. “The cognitive and affective antecedents of general trust within cooperative organizations”, Journal of Managerial Issues, Vol. 16, No. 1, pp. 48-64, 2004.
Muller, D., Judd, C. M. and Yzerbyt, V. Y. “When moderation is mediated and mediation is moderated”, Journal of Personality and Social Psychology, Vol. 89, No. 6, pp. 852-863, 2005.
Murnighan, J. K., Kim, J. W. and Metzger, A. R. “The volunteer dilemma”, Administrative Science Quarterly, Vol. 38, No. 4, pp. 515-538, 1993.
Nahapiet, J. and Ghoshal, S. “Social capital, intellectual capital, and the organizational advantage”, Academy of Management Review, Vol. 23, No. 2, pp. 242-266, 1998.
Ng, K-Y. and Chua R.Y. J. “Do I contribute more when I trust more? differential effects of cognition- and affect-based trust”, Management and Organization Review, Vol. 2, No. 1, pp.43-66, 2006.
Nonaka, I. “A dynamic theory of organizational knowledge creation”, Organization Science, Vol 5, No. 1, pp. 14-37, 1994.
Nonaka, I. and Takeuchi, H. The Knowledgw-Creating Company, Oxford University Press, NY, 1995.
Ouchi, W. G. Theory Z: How American Business Can Meet the Japanese Challenge, Addison-Wesley, Reading, MA, 1981.
Panahi, S., Watson, J. and Partridge, H. “Towards tacit knowledge sharing over social web tools”, Journal of Knowledge Management, Vol. 17, No. 3, pp. 379-397, 2013.
Parayitam, S. and Dooley, R. S. “The interplay between cognitive- and affective conflict and cognition- and affect-based trust in influencing decision outcomes”, Journal of Business Research, Vol. 62, Iss. 8, pp. 789-796, 2009.
Parks, C. D. and Vu, A. D. “Social dilemma behavior of individuals from highly individualist and collectivist cultures”, Journal of Conflict Resolution, pp. 708-718, 1994.
Peng, H. “Why and when do people hide knowledge?”, Journal of Knowledge Management, Vol. 17, No. 3, pp. 398-415, 2013.
Pierce, J. L. and Jussila, I. “Collective psychological ownership within the work and organizational context: construct introduction and elaboration”, Journal of Organizational Behavior, Vol. 31, Iss. 6, pp. 810-834, 2010.
Pierce, J. L., Rubenfeld, S. A. and Morgan, S. “Employee ownership: a conceptual model of process and effects”, Academy of management Review, Vol. 16, No. 1, pp. 121-144, 1991.
Pierce, J. L., Kostova, T. and Dirks, K. T. “Toward a theory of psychological ownership in organizations”, Academy of Management Review, Vol. 26, No. 2, pp. 298-310, 2001.
Pierce, J. L., Kostova, T. and Dirks, K. T. “The state of psychological ownership: Integrating and extending a century of research”, Review of general psychology, Vol. 7, No. 1, pp. 84-107, 2003.
Polanyi, M. Personal Knowledge: Towards a Post-Critical Philosophy, Routledge & Kegan Paul, London, 1962.
Polanyi, M. The Tacit Dimension, Routledge & Kegan Paul, London, 1966.
Poon, June ML. “Effects of benevolence, integrity, and ability on trust-in-supervisor”, Employee Relations, Vol. 35, No. 4, pp. 396-407, 2013.
Preacher, K. J., Rucker, D. D. and Hayes, A. F. “Addressing moderated mediation hypotheses: Theory, methods, and prescriptions”, Multivariate Behavioral Research, Vol. 42, (1), pp. 185-227, 2007.
Rechberg, I. and Syed, J. “Ethical issues in knowledge management: conflict of knowledge ownership”, Journal of Knowledge Management, Vol. 17, No. 6, pp. 828-847, 2013.
Rempel, J. K., Holmes, J. G. and Zanna, M. P. “Trust in close relationships”, Journal of Personality and Social Psychology, Vol. 49, No. 1, pp. 95-112, 1985.
Ring, P. S. and Van de Ven, A. “Structuring cooperative relationships between organizations”, Strategic Management Journal, Vol. 13, No. 7, pp. 483-498, 1992.
Ring, P. S. and Van de Ven, A. “Developmental processes of cooperative interorganizational relationship”, Academy of Management Review, Vol. 19, No. 1, pp. 90-118, 1994.
Robbins, S. “We need a new vocabulary”, Information Systems Management, Vol. 22, No. 1, pp. 89-90, 2005.
Roos, D. L. and von Krogh, G. “Figuring out your competence configuration”, European Management Journal, Vol. 10, No. 4, pp. 422-444, 1992.
Rotter, J. B. “A new scale for the measurement of interpersonal trust”, Journal of Personality, Vol. 35, pp. 651-665, 1967.
Rotter, J. B. “Interpersonal trust, trustworthiness, and gullibility”, American Psychologist, Vol. 35, No. 1, pp. 1-7, 1980.
Rousseau, D. M., Sitkin, S. B., Burt, R. S. and Camerer, C. “Not so different after all: a cross-discipline view of trust”, Academy of Management Review, Vol. 23, No. 3, pp. 393-404, 1998.
Schoorman, F. D., Mayer, R. C. and Davis, J. H. “Empowerment in veterinary clinics: the role of trust in delegation”, in 11th annual meeting of the Society for Industrial and Organizational Psychology, San Diego, CA, 1996.
Schoorman, F. D., Mayer, R. C. and Davis, J. H. “An integrative model of organizational trust: past, present, and future”, Academy of Management Review, Vol. 32, No. 2, pp. 344-354, 2007.
Scott, C. L. “Interpersonal trust: A comparison of attitudinal and situational factors”. Human Relations, Vol. 33, No. 11, pp. 805-812, 1980.
Seba, I., Rowley, J. and Lambert, S. “Factors affecting attitudes and intentions towards knowledge sharing in the Dubai Police Force”, International Journal of Information Management, Vol. 32, Iss. 4, pp. 372-380, 2012.
Siemsen, E., Balasubramanian, S. and Roth, A. V. “Incentives that induce task-related effort, helping, and knowledge sharing in workgroups”, Management Science, Vol. 53, Iss. 10, pp. 1533-1550, 2007.
Smith, E. A. “The role of tacit and explicit knowledge in the workplace”, Journal of Knowledge Management, Vol. 5, No. 4, pp. 311-321, 2001.
Spender, J. C. “Making knowledge the basis of a dynamic theory of the firm”, Strategic Management Journal, Vol. 17, Iss. S2, pp. 45-62, 1996.
Spender, J. C. and Grant, R. M. “Knowledge and the firm: overview”, Strategic Management Journal, Vol. 17, Iss. S2, pp. 5-9, 1996.
Staples, D. S. and Webster, J. “Exploring the effects of trust, task interdependence and virtualness on knowledge sharing in teams”, Information Systems Journal, Vol. 18, Iss, 6. pp. 617-640, 2008.
Stenmark, D. “Sharing tacit knowledge: a case study at Volvo”, in S. Barnes(Ed.), Knowledge Management Systems: Theory and Practice, Thomson Learning, London, 2002.
Suttles, G. D. “Friendship as a social institution”, in G. J. McCall, N. K. Denzin, G. D. Suttles and S. B. Kurth(Eds.), Social Relationships, pp. 95-135, Hawthrone, NY, 1970.
Szulanski, G. “Exploring internal stickiness: impediments to the transfer of best practice within the firm”, Strategic Management Journal, Vol. 17, pp. 27-43, 1996.
Tabanachnica, B. G., and Fidell, L. S. Using Multivariate Statistics, Allyn and Bacon, Needham Heights, MA, 2007.
Taifel, H. and Turner, J. C. “An integrative theory of intergroup conflict.” in W. G. Austin and S. Worchel,(Eds.), The Social Psychology of Intergroup Relations, Brooks-Cole, Monterey, CA, 1979.
Tan, H. H. and Tan, C. S. F. “Toward the differentiation of trust in supervisor and trust in organization”, Genetic, Social, and General Psychology Monographs, Vol. 126, No. 2, pp. 241-260, 2000.
Tanghe, J., Wisse, B. and Van der Flier, H. “The role of group member affect in the relationship between trust and cooperation”, British Journal of Management, Vol. 21, Iss. 2, pp. 359-374, 2010.
Teece, D. J. Managing Intellectual Capital: Organizational, Strategic, and Policy Dimensions, Oxford University Press, 2000.
Van Dyne, L. and Pierce, J. L. “Psychological ownership and feelings of possession: three field studies predicting employee attitudes and organizational citizenship behavior”, Journal of Organizational Behavior, Vol. 25, Iss. 4, pp. 439-459, 2004.
Von Hipple, E. “Sticky information and the locus of problem solving: implications for innovation”, Management Science, Vol. 40, Iss. 4, pp. 429-439, 1994.
Wang, C. “The influence of ethical and self-interest concerns on knowledge sharing intentions among managers: an empirical study”, International Journal of Management, Vol. 21, No. 3, pp. 370-381, 2004.
Wang, H-K., Tseng, J-F. and Yen, Y-F. “Examining the mechanisms linking guanxi, norms and knowledge sharing: the mediating roles of trust in Taiwan’s high-tech firms”, The International Journal of Human Resource Management, Vol. 23, No. 19, pp. 4048-4068, 2012.
Wang, S. and Noe, R.A. “Knowledge sharing: a review and directions for future research”, Human Resource Management Review, Vol. 20, Iss. 2, pp. 115-131, 2010.
Wang, S., Noe, R. A. and Wang, Z. M. “Motivating knowledge sharing in knowledge management systems a quasi–field experiment”, Journal of Management, Vol. 40, No. 4, pp. 978-1009, 2014.
Wasko, M. M. and Faraj, S. “It is what one does: why people participate and help others in electronic communities of practice”, The Journal of Strategic Information Systems, Vol. 9, Iss. 2, pp. 155-173, 2000.
Wasti, S. A., Tan, H. H., Brower, H. H. and Önder, Ç. “Cross-cultural measurement of supervisor trustworthiness: an assessment of measurement invariance across three cultures”, The Leadership Quarterly, Vol. 18, Iss. 5, pp. 477-489, 2007.
Williams, M. “In whom we trust: group membership as an affective context for trust development”, Academy of Management Review, Vol. 26, No. 3, pp. 377-396, 2001.
Wu, M., Huang, X., Li, C. and Liu, W. “Perceived interactional justice and trust‐in‐supervisor as mediators for paternalistic leadership”, Management and Organization Review, Vol. 8, Iss. 1, pp. 97-121, 2012.
Yamagishi, T. and Cook, K. S. “Generalized exchange and social dilemmas”, Social Psychology Quarterly, Vol. 56, No. 4, pp. 235-248, 1993.
Zand, D. E. “Trust and managerial problem solving”, Administrative Science Quarterly, Vol. 17, No. 2, pp. 229-239, 1972.
Zhang, A. Y., Tsui, A. S., Song, L. J., Li, C. and Jia, L. “How do I trust thee? the employee‐organization relationship, supervisory support, and middle manager trust in the organization”, Human Resource Management, Vol. 47, No. 1, pp. 111-132, 2008.
指導教授 陳明園(Ming-Yuan Chen) 審核日期 2016-6-24
推文 facebook   plurk   twitter   funp   google   live   udn   HD   myshare   reddit   netvibes   friend   youpush   delicious   baidu   
網路書籤 Google bookmarks   del.icio.us   hemidemi   myshare   

若有論文相關問題,請聯絡國立中央大學圖書館推廣服務組 TEL:(03)422-7151轉57407,或E-mail聯絡  - 隱私權政策聲明