參考文獻 |
Arnold, J. A., Arad, S., Rhoades, J. A., & Drasgow, F. (2000). The empowering leadership questionnaire: The construction and validation of a new scale for measuring leader behaviors. Journal of Organizational Behavior, 21(3), 249-269.
Avolio, B. J., Yammarino, F. J., & Bass, B. M. (1991). Identifying common methods variance with data collected from a single source: An unresolved sticky issue. Journal of Management, 17(3), 571-587.
Bagozzi, R. P., & Yi, Y. (1988). On the evaluation of structural equation models.Journal of the academy of marketing science, 16(1), 74-94.
Bandura, A. (1986). Social foundations of thought and action: A social cognitive theory. Prentice-Hall, Inc.
Bandura, A. Social Learning Theory, Prentice Hall, Englewood Cliffs, NJ, 1977.
Beattie, R. S. (2002). Line managers as facilitators of learning: Empirical evidence from the voluntary sector. In Proceedings of Human Resource Development Research and Practice Across Europe Conference.
Blau, P. M. (1964). Exchange and power in social life. Transaction Publishers.
Bollen, K. A., & Long, J. S. (1993). Testing structural equation models (Vol. 154). Sage.
Brickson, S. L. (2007). Organizational identity orientation: The genesis of the role of the firm and distinct forms of social value. Academy of Management Review, 32(3), 864-888.
Brinsfield, C. T., Edwards, M. S., & Greenberg, J. (2009). Voice and silence in organizations: Historical review and current conceptualizations. Voice and silence in organizations, 1.
Brinsfield, C. T., Edwards, M. S., & Greenberg, J. (2009). Voice and silence in organizations: Historical review and current conceptualizations. Voice and silence in organizations, 1.
Browne, M. W., & Cudeck, R. (1993). Alternative ways of assessing model fit. Sage focus editions, 154, 136-136.
Burns, J.M. (1978). Leadership. New York: Harper & Row.
Carnevale, P. J., & Probst, T. M. (1998). Social values and social conflict in creative problem solving and categorization. Journal of personality and social psychology, 74(5), 1300.
Choi, J. N. (2007). Change‐oriented organizational citizenship behavior: effects of work environment characteristics and intervening psychological processes.Journal of Organizational Behavior, 28(4), 467-484.
Chowdhury, S. (2005). The role of affect-and cognition-based trust in complex knowledge sharing. Journal of Managerial issues, 310-326.
Cohen, J. (1988). Statistical Power Analysis for the Behavioral Sciences. 2nd edn. Hillsdale, New Jersey: L.
Collins, J. C. (2001). Good to great: Why some companies make the leap and others don′t. Random House.
Costa, A. L., & Garmston, R. J. (1994). Cognitive coaching: A foundation for renaissance schools. Christopher-Gordon Publishers, Inc., 480 Washington, Street, Norwood, MA 02062..
Covey, S. (2008). Trust is a competency. Retrieved June, 1, 2009.
Cronbach, L. J. (1951). Coefficient alpha and the internal structure of tests.psychometrika, 16(3), 297-334.
Detert, J. R., & Burris, E. R. (2007). Leadership behavior and employee voice: Is the door really open?. Academy of Management Journal, 50(4), 869-884.
Detert, J. R., & Edmondson, A. C. (2011). Implicit voice theories: Taken-for-granted rules of self-censorship at work. Academy of Management Journal,54(3), 461-488.
DeVellis, R. F. (1991). Scale development: theory and applicationsSage. Newbury Park, CA.
Dirks, K. T. (2000). Trust in leadership and team performance: evidence from NCAA basketball. Journal of applied psychology, 85(6), 1004.
Dundon, T., Wilkinson, A., Marchington, M., & Ackers, P. (2004). The meanings and purpose of employee voice. The International Journal of Human Resource Management, 15(6), 1149-1170.
Dyne, L. V., Ang, S., & Botero, I. C. (2003). Conceptualizing Employee Silence and Employee Voice as Multidimensional Constructs*. Journal of Management Studies, 40(6), 1359-1392.
Eisenberger, R., Fasolo, P., & Davis-LaMastro, V. (1990). Perceived organizational support and employee diligence, commitment, and innovation.Journal of applied psychology, 75(1), 51.
Ellinger, A. D., Ellinger, A. E., & Keller, S. B. (2003). Supervisory coaching behavior, employee satisfaction, and warehouse employee performance: A dyadic perspective in the distribution industry. Human Resource Development Quarterly, 14(4), 435-458.
Ellinger, A. D., Hamlin, R. G., & Beattie, R. S. (2008). Behavioural indicators of ineffective managerial coaching: A cross-national study. Journal of European Industrial Training, 32(4), 240-257.
Ellinger, A. D., Watkins, K. E., & Bostrom, R. P. (1999). Managers as facilitators of learning in learning organizations. Human Resource Development Quarterly, 10(2), 105-125.
Ellinger, A. E., Ellinger, A. D., & Keller, S. B. (2005). Supervisory coaching in a logistics context. International journal of physical distribution & logistics management, 35(9), 620-636.
Ellinger, A. M. (1997). Managers as facilitators of learning in learning organizations (unpublished Doctoral dissertation, University of Georgia at Athens, GA).
Evered, R. D., & Selman, J. C. (1989). Coaching and the art of management. Organizational Dynamics,18(2), 16-32.
Feehan, P. F., & Johnston, J. A. (1999). The Self-Directed Search and career self-efficacy. Journal of Career Assessment, 7(2), 145-159.
Ferrin, D. L., & Dirks, K. T. (2003). The use of rewards to increase and decrease trust: Mediating processes and differential effects. Organization science, 14(1), 18-31.
Fisman, R., & Khanna, T. (1999). Is trust a historical residue? Information flows and trust levels. Journal of Economic Behavior & Organization, 38(1), 79-92.
Fournies, F. F. (1987). Coaching for improved work performance. Liberty House.
Friedman, R., Chi, S. C., & Liu, L. A. (2006). An expectancy model of Chinese-American differences in conflict-avoiding. Journal of International Business Studies, 76-91.
Gallwey, W. T. (2010). The inner game of tennis: The classic guide to the mental side of peak performance. Random House.
Gao, L., Janssen, O., & Shi, K. (2011). Leader trust and employee voice: The moderating role of empowering leader behaviors. The Leadership Quarterly, 22(4), 787-798
Gillespie, N. A., & Mann, L. (2004). Transformational leadership and shared values: The building blocks of trust. Journal of Managerial Psychology, 19(6), 588-607.
Gist, M. E. (1987). Self-efficacy: Implications for organizational behavior and human resource management. Academy of management review, 12(3), 472-485.
Hackman, J. R., & Wageman, R. (2005). A theory of team coaching. Academy of Management Review, 30(2), 269-287.
Heslin, P. A., Vandewalle, D., & Latham, G. P. (2006). Keen to help? Managers’ implicit person theories and their subsequent employee coaching. Personnel Psychology, 59(4), 871-902.
Hirschman, A. O. (1970). Exit, voice, and loyalty: Responses to decline in firms, organizations, and states (Vol. 25). Harvard university press.
Hsiung, H. H. (2012). Authentic leadership and employee voice behavior: A multi-level psychological process. Journal of business ethics, 107(3), 349-361.
Hu, L. T., & Bentler, P. M. (1999). Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives. Structural equation modeling: a multidisciplinary journal, 6(1), 1-55.
Huang, X., Van de Vliert, E., & Van der Vegt, G. (2003). Break the silence: Do management openness and employee involvement raise employee voice worldwide? Management and Organization Review, 1(3), 1740-8776.
Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of management journal, 33(4), 692-724.
Kim, W. C., & Mauborgne, R. A. (1993). Procedural justice, attitudes, and subsidiary top management compliance with multinationals′ corporate strategic decisions. Academy of management journal, 36(3), 502-526.
Kish-Gephart, J. J., Detert, J. R., Treviño, L. K., & Edmondson, A. C. (2009). Silenced by fear: The nature, sources, and consequences of fear at work. Research in Organizational Behavior, 29, 163–193.
Kramer, R. M. (1999). Trust and distrust in organizations: Emerging perspectives, enduring questions. Annual review of psychology, 50(1), 569-598.
LePine, J. A., & Van Dyne, L. (1998). Predicting voice behavior in work groups.Journal of Applied Psychology, 83(6), 853.
LePine, J. A., & Van Dyne, L. (2001). Voice and cooperative behavior as contrasting forms of contextual performance: evidence of differential relationships with big five personality characteristics and cognitive ability.Journal of Applied Psychology, 86(2), 326.
Lewick, R., & Bunker, B. (1996). Developing and maintaining trust in work relationships. Trust in organizations: Frontiers of theory and research, 114.
Lewicki, R. J., & Bunker, B. B. (1996). A model of trust development and decline. Trust in negotiations, 114-39.
Lewis, J. D., & Weigert, A. (1985). Trust as a social reality. Social forces, 63(4), 967-985.
Liu, W., Zhu, R., & Yang, Y. (2010). I warn you because I like you: Voice behavior, employee identifications, and transformational leadership. The Leadership Quarterly, 21(1), 189-202.
Longenecker, C. O., & Pinkel, G. (1997). Coaching to win at work. Manage-Dayton-, 48, 19-21.
Maddux, J. E. (1995). Self-efficacy theory (pp. 3-33). Springer US.
Mayer, R. C., & Gavin, M. B. (2005). Trust in management and performance: who minds the shop while the employees watch the boss?. Academy of Management Journal, 48(5), 874-888.
Mayer, R. C., Davis, J. H., & Schoorman, F. D. (1995). An integrative model of organizational trust. Academy of management review, 20(3), 709-734.
Maynes, T. D., & Podsakoff, P. M. (2014). Speaking more broadly: An examination of the nature, antecedents, and consequences of an expanded set of employee voice behaviors. Journal of Applied Psychology, 99(1), 87.
McAllister, D. J. (1995). Affect-and cognition-based trust as foundations for interpersonal cooperation in organizations. Academy of management journal,38(1), 24-59.
McLean, G., Yang, B., Kuo, M., Tolbert, A., & Larkin, C. (2005).Developing and initial validation of an instrument measuring managerial coaching skill. Human Resource Development Quarterly, 16(2), 157–178.
Milliken, F. J., Morrison, E. W., & Hewlin, P. F. (2003). An exploratory study of employee silence: Issues that employees don’t communicate upward and why. Journal of Management Studies, 40(6), 1453-1476.
Morrison, E. W. (2011). Employee voice behavior: Integration and directions for future research. The Academy of Management Annals, 5(1), 373-412.
Morrison, E. W., Wheeler-Smith, S. L., & Kamdar, D. (2011). Speaking up in groups: A cross-level study of group voice climate and voice. Journal of Applied Psychology, 96(1), 183-191.
Naus, F., Van Iterson, A., & Roe, R. (2007). Organizational cynicism: Extending the exit, voice, loyalty, and neglect model of employees′ responses to adverse conditions in the workplace. Human Relations, 60(5), 683-718.
Netemeyer, R. G., Durvasula, S., & Lichtenstein, D. R. (1991). A cross-national assessment of the reliability and validity of the CETSCALE. Journal of Marketing Research, 320-327.
Nikolaou, I., Vakola, M., & Bourantas, D. (2008). Who speaks up at work? Dispositional influences on employees′ voice behavior. Personnel Review,37(6), 666-679.
Park, S. (2007). Relationships among managerial coaching in organizations and the outcomes of personal learning, organizational commitment, and turnover intention. Unpublished doctoral dissertation University of Minnesota.
Premeaux, S. F., & Bedeian, A. G. (2003). Breaking the Silence: The Moderating Effects of Self‐Monitoring in Predicting Speaking Up in the Workplace*. Journal of Management Studies, 40(6), 1537-1562.
Rempel, J. K., Holmes, J. G., & Zanna, M. P. (1985). Trust in close relationships. Journal of personality and social psychology, 49(1), 95.
Robbins, S. P. (2005). Organizational behavior (11th ed.). Upper Saddle River, NJ: Prentice Hal
Rousseau, D. M., Sitkin, S. B., Burt, R. S., & Camerer, C. (1998). Not so different after all: A cross-discipline view of trust. Academy of management review, 23(3), 393-404.
Rusbult, C. E., & Farrell, D. (1983). A longitudinal test of the investment model: The impact on job satisfaction, job commitment, and turnover of variations in rewards, costs, alternatives, and investments. Journal of applied psychology,68(3), 429.
Rusbult, C. E., Farrell, D., Rogers, G., & Mainous, A. G. (1988). Impact of exchange variables on exit, voice, loyalty, and neglect: An integrative model of responses to declining job satisfaction. Academy of Management journal, 31(3), 599-627.
Spreitzer, Gretchen M. "Psychological empowerment in the workplace: Dimensions, measurement, and validation." Academy of management Journal 38.5 (1995): 1442-1465.
Tangirala, S., & Ramanujam, R. (2005). Employee Silence On Critical Work Issues: Effects Of Procedural Fairness Climate. Unpublished manuscript, Purdue University.
Tangirala, S., Kamdar, D., Venkataramani, V., & Parke, M. R. (2013). Doing right versus getting ahead: The effects of duty and achievement orientations on employees’ voice. Journal of Applied Psychology, 98(6), 1040.
Tierney, P., & Farmer, S. M. (2002). Creative self-efficacy: Its potential antecedents and relationship to creative performance. Academy of Management Journal, 45(6), 1137-1148.
Venkataramani, V., & Tangirala, S. (2010). When and why do central employees speak up? An examination of mediating and moderating variables.Journal of Applied Psychology, 95(3), 582.
Vroom, V. C. (1964). Work and motivation. New York: John Wiley & Sons
Walumbwa, F. O., & Schaubroeck, J. (2009). Leader personality traits and employee voice behavior: mediating roles of ethical leadership and work group psychological safety. Journal of Applied Psychology, 94(5), 1275.
Whitener, E. M., Brodt, S. E., Korsgaard, M. A., & Werner, J. M. (1998). Managers as initiators of trust: An exchange relationship framework for understanding managerial trustworthy behavior. Academy of Management review, 23(3), 513-530.
Wu, L., Renhong, Z., & Yongkang, Y. (2010). I warn you because I like you: voice behavior, employee identifications, and transformational leadership [J].Leadersh Q, 21(1), 189-202.
Yan, Z., Huai, M., & Xie, Y. (2015). Paternalistic leadership and employee voice in China: A dual process model. The Leadership Quarterly, 26(1), 25-36
Zhou, J., & George, J. M. (2001). When job dissatisfaction leads to creativity: Encouraging the expression of voice. Academy of Management Journal, 44(4), 682-696.
尹純玉(2014)。員工認知之教練行為對員工促進行為改變之關聯性研究-以組織氣候及工作自我效能為調節變項。國立中央大學人力資源管理研究所碩士學位論文,未出版,桃園。
王新怡(2003)。家長式領導,信任與員工效能。國立中山大學人力資源管理研究所碩士學位論文,未出版,高雄。
余鑑、于俊傑、陳奮霖與余采芳(2012)。主管教練行為對員工知識移轉績效和創新行為之影響—以主管員工交換關係為調節變項。中華管理評論國際學報,15(4),1-23。
吳宗祐(2008)。主管威權領導與員工的工作滿意度與組織承諾: 信任的中介歷程與情緒智力的調節效果。本土心理學研究,30,3-63。
吳蕙萍、黃家齊(2010)。員工沉默行為之前因探討:員工與主管二元信任之中介效果。整合管理研討會,台北。
宋璐璐、劉永仁(2014)。 領導授權賦能行為對員工建言的影響—組織信任、一般自我效能感的作用,科學決策,(5)。
周麗芳、任金剛與林守紀(2013)。轉型領導與建言行為: 文化價值觀的關鍵角色。組織與管理,6(2),115-159。
林威德(2015)。領導風格與員工建言之關係: 調控焦點的中介效果。國立臺灣大學心理學研究所學位論文,未出版,台北。
邱皓政,(2003)。 量化研究與統計分析,台北:五南圖書出版股份有限公司。
邱皓政,(2011)。 結構方程模式:LISREL的理論、技術與應用,台北;雙葉書廊。
段錦雲(2012)。家長式領導對員工建言行為的影響, 心理安全感的仲介機制。管理評論,24(10),109-116。
紀乃文、石蕙菱與郭智涵(2015)。建言或諫言? 探討員工正,負向心情與建言行為的關係: 轉換型與交易型領導的干擾效果。管理學報,32(1),43-68。
陸昌勤、文輇與方俐洛(2006)。管理自我效能感與管理者工作態度和績效的關係,北京大學學報,42(2),276-280。
彭台光,高月慈與林鉦棽(2006)。管理研究中的共同方法變異:問題本質、影響、測試和補救,管理學報,23(1),77-98。
游佳臻(2014)。員工建言行為回顧性研究。科技與人力教育季刊,1(2),20-32。
黃榮華、梁立邦(2005)。人本教練模式。台北:經濟新潮社。
熊欣華(2003)。組織間信任. 組織行為研究在台灣: 三十年回顧與展望。台北:桂冠。
熊欣華、蔡年泰與陳建安(2013)。員工意見表達行為:前因及其對主管績效評量之影響。臺大管理論叢,23(2),133-163。
鄭仁偉、盧國銘、簡剛民與林宜蓁(2010)。人力資源管理滿意度與員工建言之關係-心理安全感的中介效果。中小企業發展季刊,16,109-131。 |