主管與部屬交換關係品質與晉升力評分之關聯性研究－以挑戰性工作經驗與關係年資為調節變項

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游國財(Kuo-Tsai Yu) 查詢紙本館藏

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高階主管企管碩士班

論文名稱

主管與部屬交換關係品質與晉升力評分之關聯性研究－以挑戰性工作經驗與關係年資為調節變項

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摘要(中)

組織為完善人才管理會研訂員工晉升力評核體制，由組織各層級主管對直屬組員之晉升力作預測評量，作為員工未來職涯實際晉升的重要依據。對員工個體的職涯成功發展，以及組織人力資源管理均至為重要。由過去諸多的研究可以發現，晉升力評分多與員工過去的工作績效，和組織延續的年資，有著正向關聯性。然而，社會脈絡在主管的晉升力評分過程中，一直被視為左右評分結果的決定因素，在東方社會的組織結構中此現象尤為明顯；因此，本研究主要目的在嘗試調查主管與部屬交換關係品質對晉升力評分影響。
本研究問卷樣本蒐集來自台灣多元企業，採用主管與部屬配對方式進行問卷填答，回收有效主管部屬配對問卷樣本439組。本研究採階層迴歸進行分析，來驗證本研究的假設，研究結果發現主管與部屬關係品質對晉升力評分有正向影響。

摘要(英)

Organizations will develop a system of employee’s promotability rating to achieve the purpose of the talent management. All supervisors have responsible for rating their subordinates’ promotability as the base of their real promotion in the future career. Promotability ratings are vital for individuals’ career success and organizational human resource departments. The results of studies have found that task performance and organizational tenure were positively related to employees’ promotability. However, social context is seen as an important determinant of supervisors’ promotability ratings in the oriental society. Consequently, the major purpose of this study is to examine the impact of leader-member exchange on employees’ promotability ratings.

439 paired questionnaires were collect from diversified industries in China and Taiwan to test the hypotheses of this study. The results of regression analysis show that leader-member exchange is positively associated with employees’ promotability ratings.

關鍵字(中)

★ 晉升力評分
★ 主管與部屬交換關係品質
★ 關係年資
★ 挑戰性工作經驗

關鍵字(英)

★ Promotability Ratings
★ Leader-Member Exchange
★ Relationship Tenure
★ Challenging Job Experience

論文目次

第一章緒論 1
第一節研究背景與動機 1
第二節研究目的 5
第二章文獻探討 6
第一節晉升力評分 6
第二節主管與部屬交換關係 8
第三節關係年資 10
第四節挑戰性工作經驗 12
第五節主管部屬交換關係對部屬晉升力評分的影響 13
第六節關係年資的調節效果 15
第七節挑戰性工作經驗的調節效果 17
第三章研究方法 19
第一節研究架構 19
第二節研究樣本與程序 20
第三節研究變項衡量 20
第四節資料分析與統計方法 23
第四章研究結果 24
第一節敘述性統計分析 24
第二節相關分析 26
第三節階層回歸分析 28
第五章結論與建議 31
第一節研究結論 31
第二節研究討論 32
第三節管理意涵 33
第四節研究限制與建議 34
參考文獻 36
中文參考文獻 36
英文參考文獻 36
附錄一主管填答問卷 44
附錄二部屬填答問券 51

參考文獻

中文參考文獻
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2. 林文政、鍾珮珊、范維恩(103), 「領導部屬交換關係對組織年資與晉升力評分倒U字型關係的調節效果」，東吳經濟商學學報，第八十六期。
3. 胡秀華（2004），「主管與部屬之交換關係對獎酬決策的影響：台灣與美國之比較」，國立台灣大學商學研究所，未出版博士論文。
4. 陳金貴（1996），「員工升遷制度在人力資源管理中的考量」，公務人員月刊，創刊號，46-49。
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指導教授

林文政

審核日期

2016-7-11

推文