博碩士論文 994401013 詳細資訊




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姓名 楊鎮嘉(Cheng-chia Yang)  查詢紙本館藏   畢業系所 企業管理學系
論文名稱 賦權領導、安全氣候、知識分享與安全行為之跨層次模式探討
(A Multi-Hierarchical Analysis on Empowering Leadership, Safety Climate, Knowledge Sharing and Safety Behavior in the Medical Industry)
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摘要(中) 本研究的目的是驗證在醫療行業的賦權領導對安全行為的影響,同時驗證知識分享和安全氣候的中介作用,我們採取了分層線性模型為研究框架來執行跨層次的分析。研究區分為個人層次與組織層次,個人層次為知識分享與安全行為;組織層次為賦權領導與安全氣候,可以有效且精確評估影響安全行為的變異。研究結果發現賦權領導是安全行為先決條件,特別是當領導者屬於賦權領導者,他們將對員工產生遵守安全步驟和安全要求。此外我們證實知識分享是賦權領導和安全行為之間的重要中介變項。賦權領導者授予員工參與決策的制定,鼓勵團隊成員共同解決問題,團隊成員間共同分享知識,而提升團隊成員知識分享的行為,進而改變員工對安全參與的積極性,增加成員對於安全行為的遵從。同時我們也驗證了安全氣候的中介作用。當領導者採用賦權領導,他們可創造良好的安全氣候,來促進安全行為。
摘要(英) This study aimed to validate the influence of empowering leadership on safety behavior in the medical industry and examine the mediating effects of knowledge sharing and safety culture. We adopted a hierarchical linear model to perform a cross-hierarchy analysis on the entire research framework. We examined knowledge sharing and safety behavior on the individual level and examined empowering leadership and safety culture on the organizational level. The findings revealed that empowering leadership is a prerequisite of safety behavior, particularly when leaders are empowering leaders. Such leaders formulate and comply with safety procedures and requirements and enhance safety participation. We validated that knowledge sharing is a key mediator between empowering leadership and safety behavior. Empowering leaders empower employees to participate in decision making and encourage them to resolve problems together and share knowledge, thereby enhancing their knowledge sharing behavior, safety participation willingness, and safety compliance. We also validated the mediating effects of safety culture. Leaders influence employees’ safety behavior through safety culture. When leaders adopt empowering leadership, they create favorable safety culture, which promote safety behavior.
關鍵字(中) ★ 賦權領導
★ 安全氣候
★ 安全行為
★ 知識分享
★ 階層線性模型
關鍵字(英) ★ Empowering leadership
★ Safety climate
★ Knowledge sharing
★ Safety behavior
★ Hierarchical linear model
論文目次 中文提要 …………………………………………………………………………………………………………… i
英文提要 …………………………………………………………………………………………………………… ii
誌謝 …………………………………………………………………………………………………………… iii
目錄 …………………………………………………………………………………………………………… iv
表目錄 …………………………………………………………………………………………………………… v
圖目錄 …………………………………………………………………………………………………………… vi
一、緒論 …………………………………………………………………………………………………………… 1
1-1 研究動機…………………………………………………………………………………………………… 2
1-2 研究目的…………………………………………………………………………………………………… 4
二、文獻探討…………………………………………………………………………………………………… 5
2-1 賦權領導…………………………………………………………………………………………………… 5
2-2 安全行為…………………………………………………………………………………………………… 5
2-3 賦權領導與安全行為…………………………………………………………………………… 7
2-4 知識分享…………………………………………………………………………………………………… 9
2-5 賦權領導與知識分享…………………………………………………………………………… 9
2-6 知識分享與安全行為…………………………………………………………………………… 11
2-7 知識分享於賦權領導與安全行為之中介關係…………………………… 12
2-8 安全氣候…………………………………………………………………………………………………… 12
2-9 安全氣候與安全行為…………………………………………………………………………… 13
2-10 賦權領導與安全氣候………………………………………………………………………… 13
2-11 全氣候於賦權領導與安全行為之中介關係…………………………… 15
三、研究方法………………………………………………………………………………………………… 16
3-1 研究架構………………………………………………………………………………………………… 16
3-2 研究對象與抽樣方式………………………………………………………………………… 16
3-3 問卷設計………………………………………………………………………………………………… 17
3-4 變項衡量方式……………………………………………………………………………………… 17
3-4-1 賦權領導…………………………………………………………………………………………… 17
3-4-2 知識分享…………………………………………………………………………………………… 18
3-4-3 安全氣候…………………………………………………………………………………………… 19
3-4-4 安全行為…………………………………………………………………………………………… 20
3-4-5 控制變數…………………………………………………………………………………………… 21
3-5 資料分析方法……………………………………………………………………………………… 22
四、結果…………………………………………………………………………………………………………… 23
4-1 敘述統計分析……………………………………………………………………………………… 23
4-2 相關分析………………………………………………………………………………………………… 24
4-3 信度分析………………………………………………………………………………………………… 25
4-4 建構效度分析……………………………………………………………………………………… 26
4-4-1 收斂效度分析………………………………………………………………………………… 26
4-4-2 區別效度分析………………………………………………………………………………… 27
4-5 共同方法變異……………………………………………………………………………………… 28
4-6 階層式模型分析………………………………………………………………………………… 28
4-6-1 變數之群間與群內變異成份分析………………………………………… 28
4-6-2 虛無模型………………………………………………………………………………………… 29
4-6-3 賦權領導與安全行為之關係………………………………………………… 29
4-6-4 知識分享在賦權領導與病人安全行為之中介關係……… 30
4-6-5 安全氣候在賦權領導與安全行為之中介關係………………… 31
4-7 Sobel Test檢測中介效果…………………………………………………………… 32
五、結論與建議…………………………………………………………………………………………… 33
5-1 研究意涵……………………………………………………………………………………………… 33
5-2 實務意涵……………………………………………………………………………………………… 36
六、研究限制與後續研究建議……………………………………………………………… 38
參考文獻 ………………………………………………………………………………………………………… 39
附錄一 階層線性模式結果………………………………………………………………… 51
附錄二 問卷內容…………………………………………………………………………………… 52
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指導教授 李憶萱(Yi-Hsuan Lee) 審核日期 2017-7-3
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