中型企業實踐供應鏈敏捷性之探討：以供應鏈佈局、供應鏈合作、資訊科技整合、市場導向為觀點

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黃亮鈞(Liang-Chun Huang) 查詢紙本館藏

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企業管理學系

論文名稱

中型企業實踐供應鏈敏捷性之探討：以供應鏈佈局、供應鏈合作、資訊科技整合、市場導向為觀點
(The Practice of Supply Chain Agility in SMEs：From the Perspectives of Supply Chain Configuration, Supply Chain Collaboration, Information Technology Integration and Market Orientation)

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摘要(中)

面對現今高度競爭且不斷變化的市場環境，企業除了要能夠快速且精準的掌握及回應市場需求之外，同時還要能夠維持高效率、高彈性且低成本的經營模式，因此越來越多的企業開始將敏捷性(Agility)的概念，做為企業自身供應鏈的重要戰略之一。鑑此，本研究針對中小型企業該如何實踐供應鏈敏捷性進行探討。
本研究以供應鏈佈局、供應鏈合作、資訊科技整合、市場導向作為實踐供應鏈敏捷性的四個前置因素，並以結構方程模式(Structural equation modeling, SEM) 分析各前置因素對實踐供應鏈敏捷性之影響。另外亦使用Amos 22.0 貝氏估計法搭配自行撰寫Visual Basic程式來檢驗構面間是否存在中介效果。根據239間臺灣中小型製造業廠商問卷資料的分析結果顯示，供應鏈合作、資訊科技整合、市場導向皆對企業實踐供應鏈敏捷性有直接且正向之影響，而供應鏈佈局對實踐供應鏈敏捷性則沒有直接之影響。但根據後續中介效果檢驗結果顯示，供應鏈佈局若搭配上另外三個前置因素(供應鏈合作、資訊科技整合、市場導向)，就能夠對企業實踐供應鏈敏捷性產生間接且正向之影響。最後，本研究根據所得到的研究結果提出一些理論及實務面的討論與建議。

摘要(英)

In today’s highly competitive and constantly changing business environment, an organization not only needs to quickly respond to and precisely master the market demand, but also needs to maintain operation in high efficiency, with enough flexibility and low cost way. Thus, more and more organizations take the concept of “Agility” into their supply chain strategy. Hence, the main purpose of this study is to investigate how an organization can achieve supply chain agility.
This study investigates each of four antecedents of practicing supply chain agility with regard to its impact on achieving the agility goal respectively. These antecedents include supply chain configuration, supply chain collaboration, information technology integration and market orientation. Data used in this research is collected from 239 SMEs in Taiwan. Through the use of the structural equation modeling and Amos 22.0 Bayesian estimation coupled with a Visual Basic program to examine whether or not the mediating effect exists within the four antecedents. It is shown that supply chain collaboration, information technology integration and market orientation all have direct and positive impact on ﬁrm’s supply chain agility, while the direct effects of supply chain configuration on ﬁrm’s supply chain agility are not supported in this research. However, according to the results of the follow-up mediating effect test, it indicates that supply chain configuration, when coupled with other three antecedents (i.e. supply chain collaboration, information technology integration and market orientation), has indirect and positive impact on ﬁrm’s supply chain agility. Finally, based on the research result, theoretical and practical implications are discussed in this research.

關鍵字(中)

★ 供應鏈敏捷性
★ 供應鏈佈局
★ 供應鏈合作
★ 資訊科技整合
★ 市場導向
★ 結構方程模式

關鍵字(英)

★ Supply chain agility
★ Supply chain configuration
★ Supply chain collaboration
★ Information technology integration
★ Market orientation
★ Structural equation modeling

論文目次

摘要 i
Abstract ii
目錄 iii
圖目錄 vi
表目錄 vii
第一章緒論 1
1-1研究動機與目的 1
1-2研究架構與流程 2
第二章文獻回顧 4
2-1中小型企業 4
2-1-1中小型企業定義 4
2-1-2中小型企業特性 5
2-1-3臺灣中小型企業現況 6
2-2供應鏈(Supply chain) 8
2-2-1供應鏈管理(Supply Chain Management) 8
2-2-2供應鏈佈局(Supply chain configuration) 9
2-2-3供應鏈合作(Supply chain collaboration) 11
2-2-4供應鏈資訊科技整合(Supply chain IT integration) 12
2-2-5市場導向(Market orientation) 13
2-3供應鏈敏捷性(Supply Chain Agility) 15
2-3-1敏捷性之定義 15
2-3-2供應鏈敏捷性之定義 15
2-3-3供應鏈敏捷性之效益 16
第三章研究方法 18
3-1研究模型發展 18
3-1-1透過Christopher (2000) 發展本研究之研究構面 18
3-1-2透過Cai et al. (2016) 發展模型構面間之關聯 20
3-1-3透過Gligor et al. (2016) 發展模型構面間之關聯 22
3-2研究模型與假說發展 23
3-2-1供應鏈佈局之假說發展 23
3-2-2供應鏈合作之假說發展 25
3-2-3資訊科技整合之假說發展 26
3-2-4市場導向之假說發展 27
3-3研究變項之操作型定義與衡量 28
3-3-1研究變項之操作型定義 28
3-3-2問卷發展及企業統計變數衡量 31
3-4研究設計 35
3-4-1尺度衡量 35
3-4-2資料蒐集方法 35
3-5統計分析方法 36
3-5-1敘述性統計分析(Descriptive statistics) 36
3-5-2相關分析(Correlation analysis) 36
3-5-3驗證性因素分析(Confirmatory factor analysis, CFA) 36
3-5-4結構方程模式(Structural Equation Modeling, SEM) 37
3-5-5路徑分析(Path analysis) 38
第四章研究分析與結果 39
4-1問卷發放與樣本基本資料分析 39
4-1-1問卷發放與回收概況 39
4-1-2資料選取與樣本基本資料分析 39
4-2敘述性統計分析 43
4-3相關分析 46
4-4驗證性因素分析 47
4-4-1模型評鑑指標 47
4-4-2信效度檢驗 47
4-4-3研究模型之驗證性因素分析 49
4-4-4修正後模型之驗證性因素分析 50
4-4-5區別效度檢驗 54
4-5結構方程模式分析 55
4-5-1模型檢定結果 55
4-5-2假說檢定結果 58
4-5-3中介效果驗證 59
第五章研究意涵 61
5-1理論意涵 61
5-2實務及應用上之意涵 63
第六章結論與後續研究方向 65
6-1結論 65
6-2研究限制與後續研究建議 65
參考文獻 67
附錄-正式問卷 77

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指導教授

呂俊德

審核日期

2017-7-17

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