博碩士論文 105457014 詳細資訊




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姓名 林蔚華(Wei-Hua Lin)  查詢紙本館藏   畢業系所 人力資源管理研究所在職專班
論文名稱 轉換型領導、交易型領導對脈絡型績效影響之研究-以矛盾追隨行為為中介變項
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摘要(中) 隨著全球環境的變化,矛盾的現象也愈來愈頻繁。而以往的研究多是將重心放在討論領導者的領導風格,本研究相信追隨者的追隨態度也有一定的重要程度。矛盾的概念源自華人文化中的陰陽論,是古代中國人二元論的自然觀,包括天地、晝夜、寒暑等,兩者互相對立但又互相依靠。這種陰陽相對立的現象就是一種矛盾的現象,在組織中,領導力與追隨力看似對立但也同時依存。

華人文化中的陰陽哲學就相似於西方矛盾的概念,西方著重對立面的分析,但東方思想則嘗試協調相反的觀點,強調縱合性與包容性。矛盾追隨行為是一種新的追隨者的風格,其概念與邏輯是由矛盾領導行為衍伸而來,本研究主要是探討轉換型領導風格的四個構面及交易型領導的二個構面與部屬的脈絡型績效行為間的關聯,並加入矛盾追隨行為為中介變項,端看組織中具有矛盾的思維的部屬是否能將脈絡型績效的影響極大化。

本研究採用階層迴歸分析,主要的研究結果如下:
- 主管的轉換型領導風格對部屬的脈絡型績效有正向顯著的影響,且部屬的矛盾追隨行為對兩者具有完全中介效果。
- 主管的交易型領導風格對部屬的脈絡型績效有正向顯著的影響,且部屬的矛盾追隨行為對兩者具有部分中介效果。
- 主管的轉換型領導風格對部屬的矛盾追隨行為有正向顯著的影響。
- 主管的交易型領導風格對部屬的矛盾追隨行為有正向顯著的影響。
- 部屬的矛盾追隨行為對其脈絡型績效有正向顯著的影響。
將研究結果使用在人力資源管理的措施上,在選才及晉升制度及教育訓練規畫上,強化矛盾追隨力的辨識及內化,必能使組織氛圍協和及利益最佳化。
摘要(英) With the changes of the global environment, intensified contradictions are becoming more frequent. Previous studies have mostly focused on leaders′ leadership styles. This study believes that followers′ attitudes are also important. The concept of a paradox is derived from the theory of Yin and Yang in Chinese culture, that states a connection of two opposite principles in nature and human affairs, including heaven and earth, day and night, and so on. They are not only opposite but depend on each other. In organization, leadership and followership, it seems to be that opposites must also rely on each other.
This study mainly discusses the relationship between the four factors of transformational leadership, the two factors of transactional leadership and the contextual performance, with paradoxical followership behavior serving as a mediator. The research results are supported by reliability analysis, correlation and regression analysis.
The critical findings of this thesis are as following:
- Both transformational leadership and transactional leadership have a significantly more positive effect on contextual performance.
- Both transformational leadership and transactional leadership have a significantly more positive effect on paradoxical followership behavior.
- Paradoxical followership behavior has a significantly more positive effect on contextual performance behavior.
- Paradoxical followership behavior serves as the full mediator between transformational leadership and contextual performance.
- Paradoxical followership behavior serves as the partial mediator between transformational leadership and contextual performance.
Results may be used in the measurement of human resource management, in things such as talent selection and internal promotion system, as well as for employee training activities. Identification and internalization of the paradoxical followership behavior will be strengthened, which will create an organizational atmosphere of harmony and maximize the influence of contextual performance behavior.
關鍵字(中) ★ 領導力
★ 追隨力
★ 轉換型領導
★ 交易型領導
★ 矛盾追隨行為
★ 脈絡型績效
關鍵字(英) ★ Leadership
★ Followership
★ Transformational leadership
★ Transactional leadership
★ Paradoxical followership behavior
★ Contextual performance
論文目次 目錄 I
圖目錄 III
表目錄 IV
第一章 緒論 1
1-1 研究背景與動機 1
1-2 研究目的 6
第二章 文獻探討 7
2-1 領導風格 7
2-1-1 轉換型領導 (Transformational Leadership) 7
2-1-2 交易型領導 (Transactional Leadership) 9
2-2 矛盾追隨行為 11
2-2-1 「建言」:「既能提出與主管不同關觀點的建議,又對主管尊敬順從」 11
2-2-2 「輔佐」:「既能積極輔佐主管,又不會威脅到主管的領導地位」 12
2-2-3 「關係」:「既與主管建立良好人際關係,又保持有距離的親密」 12
2-3 脈絡型績效 14
2-4 領導風格對部屬的脈絡型績效的影響 17
2-5 領導風格對部屬的矛盾追隨行為的影響 20
2-6 部屬的矛盾追隨行為對脈絡型績效的影響 22
2-7 矛盾追隨行為在轉換型領導、交易型領導和脈絡型績效之間的中介效果 23
第三章 研究方法 25
3-1 研究架構 25
3-2 研究假設 26
3-3 研究樣本與程序 27
3-4 研究變項 29
3-4-1 轉換型領導 29
3-4-2 交易型領導 29
3-4-3 矛盾追隨行為 29
3-4-4 脈絡型績效 30
3-5 資料分析與統計方法 31
第四章 研究結果 32
4-1 資料來源與樣本特性 32
4-2 信度分析 34
4-3 相關分析 35
4-3-1 轉換型領導與交易型領導、矛盾追隨行為及脈絡型績效的相關分析 35
4-3-2 交易型領導與矛盾追隨行為及脈絡型績效的相關分析 35
4-3-3 矛盾追隨行為與脈絡型績效的相關分析 35
4-4 迴歸分析 37
4-4-1 轉換型領導、交易型領導與矛盾追隨行為的假設檢驗 37
4-4-2 矛盾追隨行為在轉換型領導、交易型領導與脈絡型績效間的中介檢測 39
第五章 結果與討論 46
5-1 研究結果與討論 46
5-2 研究貢獻 48
5-3 管理意涵 50
5-4 研究限制與未來建議 52
5-4-1 研究限制 52
5-4-2 未來建議 52
參考文獻 54
附件 61
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中文文獻
〔1〕 林文政:銳利、嚴格卻不傷人的領導者,才能讓部屬信服!3個歷史小故事。2016年06月24日,取自https://www.managertoday.com.tw/columns/view/52696
〔2〕 邱郁雅,「矛盾追隨行為量表之建立」,國立中央大學,碩士論文,民國一零六年。
〔3〕 張容瑄,「矛盾追隨行為前因及後果探討」,國立中央大學,碩士論文,民國一零六年。
〔4〕 彭台光、高月慈和林鉦棽,「管理研究中的共同方法變異:問題本質、影響、測試和補救」,管理學報,23(1),77-982頁,民國九十五年。
〔5〕 潘涵筠,功高震主的權力分析:權力差距理論的驗證,台北市國立臺灣大學,民國一零一年。
〔6〕 鄭宜潔,「內隱追隨力量表之建立」,國立中央大學,碩士論文,民國一零五年。
〔7〕 鄭紀瑩,華人企業的組織忠誠:結構與歷程,碩士論文,國立台灣大學,民國八十五年。
〔8〕 罗文豪,「随研究的历史溯源、现实驱力与未来展望」,中国人力资源开发,15,6-15頁,民國一零四年。
指導教授 林文政(Wen-Jeng Lin) 審核日期 2018-6-19
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