博碩士論文 103451026 詳細資訊




以作者查詢圖書館館藏 以作者查詢臺灣博碩士 以作者查詢全國書目 勘誤回報 、線上人數:35 、訪客IP:3.133.127.147
姓名 蘇大榮(Ta-Jung Su)  查詢紙本館藏   畢業系所 企業管理學系在職專班
論文名稱 人資從業人員個人與工作適配度、工作價值觀、角色衝突、職業承諾、敬業精神與工作滿意度之研究
(The Relationships among Human Resource Practitioner’s Person-job Fit, Work Values, Role Conflict, Job Satisfaction, Professional Commitment, and Work Engagement)
相關論文
★ 證券公司財務比率與股價關係之探討—以三家證券公司為例★ 主管與部屬交換關係品質、心理賦能對員工工作滿足之影響─內外控人格干擾效果之探討
★ 轉換型領導、團隊凝聚力、信任與組織公民行為之相關研究-以研發人員為例★ 跨國企業之供應商評選與管理–以A公司為例
★ 新產品開發流程及績效評估 – 以某電感製造廠M公司為例★ 主管與部屬交換關係對員工工作績效與組織公民行為之影響—以員工心理賦能為中介效果
★ 領導部屬交換關係、工作角色感知與工作績效之研究★ 工作角色感知、負向回饋探詢行為與工作績效之研究
★ 領導與部屬交換關係、組織公平知覺對員工的幫助行為意願與組織承諾之影響 — 以中國華東地區電子廠商為例★ 人格特質與心理契約對員工組織承諾與離職傾向之影響-以旅館飯店業為例
★ 人格特質、工作壓力、工作投入與組織公民行為之相關研究-以警政人員為研究對象★ 領導與部屬交換關係、信任、上司支持與組織公民行為之相關研究-以醫護人員為例
★ 面試情境之個人與組織契合度知覺對工作錄取決定之影響★ 企業履行社會責任對於員工工作滿意度和組織承諾以及工作績效之影響
★ 以多層次觀點探討群體互賴與組織公民行為之關係:群體凝聚力的中介影響★ 後進者技術獲取模式之研究─以LED與太陽能產業為例
檔案 [Endnote RIS 格式]    [Bibtex 格式]    [相關文章]   [文章引用]   [完整記錄]   [館藏目錄]   [檢視]  [下載]
  1. 本電子論文使用權限為同意立即開放。
  2. 已達開放權限電子全文僅授權使用者為學術研究之目的,進行個人非營利性質之檢索、閱讀、列印。
  3. 請遵守中華民國著作權法之相關規定,切勿任意重製、散佈、改作、轉貼、播送,以免觸法。

摘要(中) 人力資源從業人員角色特殊,身兼勞方及資方雙重身份,依公司期許及所賦予的任務,擔任的角色之間常有所衝突。本研究之目的在於瞭解人資從業人員依其感知的個人與工作適配度、工作價值觀、角色衝突程度與工作滿意度之間的關係,並探討工作滿意度與職業承諾、敬業精神的關係,期望藉由文獻探討及研究結果,可作為組織未來對於人才選、育、用、留之參考,並瞭解員工工作滿意度之原由,以創造良好工作環境條件,使員工可以敬業樂群,提升工作績效。

本研究利用問卷調查進行資料蒐集,研究結果證實人資從業人員之個人與工作適配度、工作價值觀與工作滿意度有正向的關係;角色衝突與工作滿意度有負向的關係;工作滿意度與職業承諾及敬業精神有顯著的正向關係。本文最後針對研究結果,提出管理意涵與未來研究之建議。
摘要(英) This study aims to explore the relationships among human resource practitioner’s person-job fit, work values, role conflict, job satisfaction, professional commitment, and work engagement. It is found that HR practitioner’s person-job fit and work values are positively related to their job satisfaction. By contrast, role conflict is negatively related to their job satisfaction. Besides, job satisfaction is positively related to both professional commitment and work engagement. Managerial implications and recommendations for future research are thus discussed.
關鍵字(中) ★ 個人與工作適配度
★ 工作價值觀
★ 角色衝突
★ 工作滿意度
★ 職業承諾
★ 敬業精神
關鍵字(英) ★ person-job fit
★ work values
★ role conflict
★ job satisfaction
★ professional commitment
★ work engagement
論文目次 第一章 緒論 1
第一節 研究背景與研究動機 1
第二節 研究目的 3
第三節 研究流程 4
第二章 文獻探討 5
第一節 個人與工作適配度 5
第二節 工作價值觀 7
第三節 角色衝突 12
第四節 工作滿意度 15
第五節 職業承諾 20
第六節 敬業精神 23
第七節 各變數間的關係 25
第三章 研究方法 28
第一節 研究架構 28
第二節 研究變項的衡量 29
第三節 研究設計 31
第四節 研究分析方法 32
第四章 研究結果分析 33
第一節 基本資料分析 33
第二節 資料分析 37
第五章 研究結論與建議 40
第一節 研究結果討論 40
第二節 管理意涵 42
第三節 研究限制與未來研究建議 43
參考文獻 44
附錄一:研究調查問卷 51
參考文獻 一、中文文獻
戴夫.尤瑞奇 (2001),人力資源最佳實務,李芳齡譯,商周出版,台北市。

二、英文文獻
Aranya, N., Ferris, K.R., & Kenneth, R. (1984). A reexamination of accountants′ organizational-professional conflict. The Accounting Review, 59(1), 1-15.
Aranya, N., Pollock, J., & Amernic, J. (1981). An examination of professional commitment in public accounting. Accounting Organizations and Society, 6(4), 271-280.
Arne L. Kalleberg. (1977). Work values and job rewards: A theory of job satisfaction. American Sociological Review, 42(1), 124-143.
Bakker, A.B. & Demerouti, E. (2007). The job demands-resources model: state of the art. Journal of Managerial Psychology, 22(3), 309-328.
Bakker, A.B. & Demerouti, E. (2008). Towards a model of work engagement. The Career Development International, 13(3), 209-223.
Blau, G.J. (1985). The measurement and prediction of career commitment. Journal of Occupational Psychology, 58(4), 277-288.
Brief, A.P. (1998). Attitudes in and Around Organizations. Thousand Oaks, CA: Sage.
Cable, D.M. & DeRue, D.S. (2002). The convergent and discriminant validity of subjective fit perceptions. Journal of Applied Psychology, 87(5), 875-884.
Caldwell, D.F. & O′Reilly, C.A. III. (1990). Measuring person-job fit with a profile-comparison process. Journal of Applied Psychology, 75(6), 648-657.
Christian, M.S., Garza, A.S., & Slaughter, J.E. (2011). Work engagement: A quantitative review and test of its relations with task and contextual performance. Personnel Psychology, 64(1), 89-136.
Cranny, C.J., Smith, P.C., & Stone, E.F. (1992). Job Satisfaction: How People Feel about Their Jobs and How It Affects Their Performance. New York: Lexington Books.
Dessler, G. (1976). Organization and Management. Englewood Cliffs, NJ: Prentice-Hall.
Dickson, F.J. & Roethlisberger, W.J. (1939). Management and the Worker. Cambridge: Harvard U. Press.
Edwards, J.R. (1991). Person-job fit: A conceptual integration, literature review, and methodological critique. In C. L. Cooper & I. T. Robertson (Eds.), International Review of Industrial and Organizational Psychology, 6, 283-357. Oxford, England: John Wiley & Sons.
Elizur, D. (1984). Facets of work values: A structural analysis of work outcomes. Journal of Applied Psychology, 69(3), 379-389.
Elizur. D. (1996). Work values: A theoretical overview and a model of their effects. Journal of Organizational Behavior, 17(S1), 503-514.
Feather, N.T. & Rauter, K.A. (2004). Organizational citizenship behaviours in relation to job status, job insecurity, organizational commitment and identification, job satisfaction and work values. Journal of Occupational and Organizational Psychology, 77(1), 81-94.
French, J.R.P., Caplan, R.D., & Harrison, R.V. (1982). Mechanisms of Job Stress and Strain. New York: John Wiley.
Gonzalez-Roma, V., Schaufeli, W.B., Bakker, A.B., & Lloret, S. (2006). Burnout and work engagement: Independent factors or opposite poles? Journal of Vocational Behavior, 62, 165-174.
Hackman, J. & Oldham, G. (1959). Work Redesign. MA: Addison-Wesley.
Herzberg, F., Maunser, B., & Snyderman, B., The Motivation to Work. John Wiley and Sons Inc., New York, NY.
Hitlin, S. & Piliavin, J.A. (2004). Values: Reviving a dormant concept. Annual Review of Sociology, 30, 359-393.
Hoppock, R. (1935). Job Satisfaction. New York: Harper.
Howard, M.V. & Donald, L.M. (1966). Professionalization. Administrative Science Quarterly, 18(4), 381.
Hoy, W.K. & Miskel, C.G. (2013). Educational Administration: Theory, Research, and Practice, 9th edition. New York: McGraw-Hill.
Judge, T.A., Bono, J.E., Erez, A., & Locke, E.A. (2005). Core self-evaluations and job and life satisfaction: The role of self-concordance and goal attainment. Journal of Applied Psychology, 90(2), 257-268.
Judge, T.A., Locke, E.A., Durham, C.C., & Kluger, A.N. (1998). Dispositional effects on job and life satisfaction: The role of core evaluations. Journal of Applied Psychology, 83, 17-34.
Judge, T.A., Van Vianen, A.E.M., & De Pater, I.E. (2004). Emotional stability, core self-evaluations, and job outcomes: A review of the evidence and an agenda for future research. Human Performance, 17(3), 325-346.
Kahn, R.L., Wolfe, D.M., Quinn, R.P., Snoek, J.D., & Rosenthal, R.A. (1964). Organizational Stress: Studies in Role Conflict and Ambiguity. New York: Wiley.
Kahn, W.A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33(4), 692-724.
Katzell, R.A. (1964). Personal values, job satisfaction, and job behaviour. In Borow, H. (Ed.), Man in a World of Work. Boston; Houghton Mifflin.
Knoop, R. (1991). Achievement of work values and participative decision-making. Psychological Reports, 68(3), 775-781.
Knoop, R. (1994). Work values and job satisfaction. The Journal of Psychology, 128(6), 683-690.
Kristof, A.L. (1996). Person-organization fit: An integrative review of its conceptualizations, measurement, and implications. Personnel Psychology, 49(1), 1-49.
Kristof-Brown, A.L. (2000). Perceived applicant fit: Distinguishing between recruiters′ perceptions of person-job and person-organization fit. Personnel Psychology, 53(3), 643-671.
Kristof-Brown, A.L., Zimmerman, R.D., & Johnson, E.C. (2005). Consequences of individual′s fit at work: A meta-analysis of person-job, person-organization, person-group, and person-supervisor fit. Personnel Psychology, 58(2), 281-342.
Langelaan, S., Bakker, A.B., Schaufeli, W.B., Van Rhenen, W., & Van Doornen, L.J.P. (2006). Do burned-out and work-engaged employees differ in the functioning of the hypothalamic-pituitary-adrenal axis? Scandinavian Journal of Work, Environment, and Health, 32, 339-348.
Larson, M.S. (1977). The Rise of Professionalism: A Sociological Analysis. The University of California Press, Berkely and Los Angeles.
Lauver, K.J., & Kristof-Brown, A. (2001). Distinguishing between employees′ perceptions of person-job and person-organization fit. Journal of Vocational Behavior, 59(3), 454-470.
Linville, P.W. (1985). Self-complexity and affective extremity: Don′t put all of your eggs in one cognitive basket. Social Cognition, 3(1), 94-120.
Llorens, S., Schaufeli, W.B., Bakker, A.B., & Salanova, M. (2007). Does a positive gain spiral of resources, efficacy beliefs and engagement exist? Computers in Human Behavior, 23, 825-841.
Locke, E. A. (1969). What is job satisfaction? Organizational Behavior & Human Performance, 4(4), 309-33.
Luthans, F. & Youssef, C.M. (2007). Positive organizational behavior in the workplace: The impact of hope, optimism, and resilience. Journal of Management, 33(5), 774-800.
Macey, W.H. & Schneider, B. (2008). The meaning of employee engagement. Industrial and Organizational Psychology, 1, 3-30.
May, D.R., Gilson, R.L., & Harter, L.M. (2004). The psychological conditions of meaningfulness, safety and availability and the engagement of the human spirit at work. Journal of Occupational and Organizational Psychology, 77(1), 11-37.
Meglino, B.M. & Ravlin, E.C. (1998). Individual values in organizations: Concepts, controversies, and research. Journal of Management, 24(3), 351-389.
Meyer, J.P., Allen, N.J., & Smith, C.A. (1993). Commitment to organizations and occupations: Extension and test of a three-component conceptualization. Journal of Applied Psychology, 78(4), 538-551.
Morse, N.C. (1953). Satisfaction in White Collar Job. University of Michigan Press, Ann Arbor.
Motowidlo, S.J. (1996). Orientation toward the job and organization. In K. R. Murphy (Ed.), Individual Differences and Behavior in Organizations, 175-208. San Francisco: Jossey- Bass.
Nord, W.R., Brief, A.P., Atieh, J.M. & Doherty, E.M. (1988). Work values and the conduct of organizational behavior. In B.M. Staw & L.L. Cummings (Eds.), Research in Organizational Behavior, 1-42. England: Jai Press Inc.
Porter, L.W. (1962). Job attitudes in management: I. Perceived deficiencies in need fulfillment as a function of job level. Journal of Applied Psychology, 46, 375-38.
Porter, L.W., Steers, R.M., Mowday, R.T., & Boulian, P.V. (1974). Organizational commitment, job satisfaction, and turnover among psychiatric technicians. Journal of Applied Psychology, 59(5), 603-609.
Rizzo, J.R., House, R.J., & Lirtzman, S.I. (1970). Role conflict and ambiguity in complex organizations. Administrative Science Quarterly, 15(2), 150-163.
Rokeach, M. (1968). A theory of organization and change within value-attitude systems. Journal of Social Issues, 24(1), 13-33.
Rokeach, M. (1973). The Nature of Human Values. New York, NY, US: Free Press.
Ros, M., Schwartz, S.H., & Surkiss, S. (1999). Basic individual values, work values, and the meaning of work. Applied Psychology: An International Review, 48(1), 49-71.
Saks, A.M. & Ashforth, B.E. (1997). A longitudinal investigation of the relationships between job information sources, applicant perceptions of fit, and work outcomes. Personnel Psychology, 50(2), 395-426.
Schaffer, R. I. (1953). Job satisfaction as related to need satisfaction in work. Psychological Monographs, 67(14), 1-29.
Schaufeli, W.B. & Bakker, A.B. (2004). Job demands, job resources, and their relationship with burnout and engagement: A multi-sample study. Journal of Organizational Behavior, 25, 293-315.
Settles, I.H., Sellers, R.M., & Damas, A., Jr. (2002). One role or two? The function of psychological separation in role conflict. Journal of Applied Psychology, 87(3), 574-582.
Silver, P.F. (1983). Educational Administration: Theoretical Perspectives on Practice and Research. New York: Harper & Row Publishers.
Sorensen, J.E. & Sorensen, T.L. (1974). The conflict of professionals in bureaucractic organizations. Administrative Science Quarterly, 19(1), 98-106.
Super, D.E. (1970). Work Values Inventory Manual. Boston: Houghton Mifflin.
Van Sell, M., Brief, A.P., & Schuler. R.S. (1981). Role conflict and role ambiguity: Integration of the literature and directions for future research. Human Relations, 34, 43-71.
Vroom, V. (1964). Work and Motivation. New York: Wiley.
Weiss, D.J., Davis, R.V., England, G.W., & Lofquist, L.H. (1967). Manual for the Minnesota Satisfaction Questionnaire. The University of Minnesota Press, Minneapolis.
Weiss, H.M. & Cropanzano, R. (1996). Affective events theory: A theoretical discussion of the structure, causes, and consequences of affective experiences at work. Research in Organizational Behavior, 18, 1-74.
Welsh, H.P. & LaVan, H. (1981). Inter-relationships between organizational commitment and job characteristics, job satisfaction, professional behavior, and organizational climate. Human Relations, 34, 1079-1089.
Williams, R.M., Jr. (1968). Values. In E. Sills (Ed.), International Encyclopedia of the Social Sciences,16, 283-287. New York: Macmillan.
Wollack, S., Goodale, J., Wijting, J., & Smith, P. (1971). Development of the survey of work values. Journal of Applied Psychology, 55, 331-338.
Zawacki, J.S. (1963). A System of Unofficial Rules of a Bureaucracy: A Study of Hospitals. Doctoral Dissertation, University of Pittsburgh.
Zytowski, D.G. (2006). Super’s Work Values Inventory- Revised: User’s Manual. Retrieved from http://www.kuder.com/solutions/kuderassesments.html= supers_work_values_ inventory.
指導教授 陳春希 審核日期 2019-7-23
推文 facebook   plurk   twitter   funp   google   live   udn   HD   myshare   reddit   netvibes   friend   youpush   delicious   baidu   
網路書籤 Google bookmarks   del.icio.us   hemidemi   myshare   

若有論文相關問題,請聯絡國立中央大學圖書館推廣服務組 TEL:(03)422-7151轉57407,或E-mail聯絡  - 隱私權政策聲明