博碩士論文 108457023 詳細資訊




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姓名 張容甄(Jung-Chen Chang)  查詢紙本館藏   畢業系所 人力資源管理研究所在職專班
論文名稱 工作負荷、好奇心、跨文化適應及知識分享之關聯性研究,探討工作投入、組織支持、主管支持及同事支持的調節式中介作用-以A公司為例
(A study of Workload, Curiosity, Cross Culture Adjustment and Knowledge Share: The Moderated Mediation Effect of Job Involvement, Perceived Organizational Support, Supervisor Support and Coworker Support – The Case of A Company)
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摘要(中) 因為新南向政策加上國際情勢使然,所有人的目光都轉向了東南亞,這個具有高經濟成長率加上高人口紅利的市場,許多跨國公司在此皆設有生產基地,對於外派人員的研究就越顯重要。本研究針對紡織業A公司在東南亞廠區台籍員工為調查對象,進行兩階段的結構性線上問卷調查,回收有效問卷為111份,以實證分析方式進行分析。
研究結果發現: (1) 外派人員的工作負荷程度對於自身的好奇心的三個子構面有負向相關。(2)外派人員的工作負荷和跨文化適應的兩個子構面和知識分享有負向相關。(3)工作負荷會透過好奇心的三個子構面的中介間接影響跨文化適應的兩個子構面和知識分享。(4)工作投入、組織支持、主管支持、同事支持對於工作負荷和好奇心中的有樂趣的探索及壓力容忍程度有負向調節效果。(5)工作投入、組織支持對於工作負荷和好奇心中的社會性好奇心有負向調節效果。(6)工作投入、組織支持對於工作負荷透過好奇心子構面中的有樂趣的探索對跨文化適應的兩個子構面和知識分享具有調節式中介效果。(7)組織支持對於工作負荷透過好奇心子構面中的壓力容忍程度對跨文化適應的兩個子構面和知識分享具有調節式中介效果。(8)主管支持對於工作負荷透過好奇心子構面中的有樂趣的探索對跨文化適應的環境構面具有調節式中介效果。
摘要(英) Due to the New Southbound Policy and the international situation, Southeast Asia, a developing market with faster economic growth rate and huge demographic dividend, becomes one of th most important economies in the world. Therefore, many MNCs choose to build factories in Southeast Asia, and the research on expartriate is essential. The study focuses on the Taiwanese expartriates work in A textile company’s factories located in Southeast Asia. This research comprised of two stages of questionnaires and a total of 111 valid questionnaires were collected through online surveys.
The results found below:
(1) Perceived workload had a negative influence on curiosity (all subordinate dimensions).
(2) Perceived workload had a negative influence on cross culture adjustment (all subordinate dimensions) and knowledge share.
(3) Curiosity (all subordinate dimensions) mediates the relationship between perceived workload and cross culture adjustment (all subordinate dimensions) and knowledge share.
(4) Job involvement, perceived organizational support, supervisor support and coworker support negatively moderate effect on the relationship between perceived workload and curiosity (joyous explore, stress tolerance).
(5) Job involvement and perceived organizational support negatively moderate effect on the relationship between perceived workload and curiosity (social curiosity).
(6) Job involvement and perceived organizational support moderates the indirect effect of perceived workload on curiosity (joyous explore), two of cross culture adjustment’s subordinate dimensions and knowledge share.
(7) Perceived organizational support moderates the indirect effect of perceived workload on curiosity (stress tolerance), two of cross culture adjustment’s subordinate dimensions and knowledge share.
(8) Supervisor support moderates the indirect effect of perceived workload on curiosity (joyous explore) and cross culture adjustment (environment).
關鍵字(中) ★ 外派人員
★ 工作負荷
★ 好奇心
★ 跨文化適應
★ 知識分享
★ 工作投入
★ 組織支持
★ 主管支持
★ 同事支持
關鍵字(英) ★ expatriates
★ workload
★ curiosity
★ cross culture adjustment
★ knowledge share
★ job involvement
★ perceived organizational support
★ supervisor support
★ coworker support
論文目次 摘要i
Abstractii
誌謝iv
圖目錄iii
表目錄iv
一、研究動機1
二、文獻探討5
2.1 工作要求-工作控制模型5
2.2工作要求-工作資源模型7
2.3 跨文化適應9
2.4 知識分享11
2.5 工作負荷13
2.6 好奇心15
2.7 工作投入19
2.8 組織支持22
2.9 主管支持26
2.10 同事支持30
2.11 個案公司簡介34
三、研究方法35
3.1研究架構與研究假設35
3.1.1 研究架構35
3.1.2 研究假設36
3.2 研究變量量表與研究工具43
3.2.1 工作負荷43
3.2.2 工作投入44
3.2.3 組織支持44
3.2.4 主管支持46
3.2.5 同事支持47
3.2.6 好奇心48
3.2.7 跨文化適應50
3.2.8 知識分享51
3.3 研究對象與資料蒐集方法53
3.4 資料分析方法56
四、研究結果59
4.1 信度與效度分析59
4.2 相關分析63
4.3 階層迴歸分析65
4.3.1 工作負荷對中介變項之階層迴歸分析65
4.3.2 工作負荷對依變項之階層迴歸分析66
4.3.3 中介變項對依變項的階層迴歸分析67
4.3.4 中介效果之階層迴歸分析69
4.3.5 調節效果之階層迴歸分析72
4.3.6 調節式中介效果之階層迴歸分析81
4.4 彙整研究假設實證結果86
五、結論與建議93
5.1 研究意涵93
5.2 管理意涵98
5.2.1 降低員工知覺的工作負荷98
5.2.2 選任好奇心程度高的員工98
5.2.3 增加工作投入、組織支持、主管支持、同事支持程度98
5.3 研究限制與未來研究建議100
參考文獻101
參考文獻 行政院主計總處,108年國人赴海外統計結果新聞稿,取自 https://www.dgbas.gov.tw/ct.asp?xItem=46643&ctNode=5624&mp=1
台灣就業通,2016年新鮮人職場適應情況調查,取自
https://www.taiwanjobs.gov.tw/Internet/2016/Survey/Q3_1/page01.html
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指導教授 王群孝 審核日期 2021-6-23
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