參考文獻 |
中文文獻
方世杰, & 方世榮. (2000). 知識管理-觀念架構的建立. 商管科技季刊, 1(3), 353-374.
王祖晨. (2012). 品質異常與對策之知識管理: 以 TFT-LCD 製程為例. 交通大學管理學院工業工程與管理學程學位論文, 1-29.
施育正. (2019). System Log 異常偵測與告警系統. TANET2019 臺灣網際網路研討會,
1163-1167.
石崇良, 侯勝茂, 薛亞聖, 鍾國彪, 蘇喜, & 廖熏香. (2005). 異常事件通報系統與通報
障礙. 台灣醫學, 9(1), 63-70.
鄭琨耀. (2008). 應用 PDCA 管理循環在半導體製造工程上之重大異常處置管理系
統 (Doctoral dissertation).
蔡鎬宇. (2013). 建構金融信用卡特店服務系統備援方案之研究. KC 2013第九屆知識社
群研討會論文集, 20–13.
榮泰生. (2006). 管理資訊系統. 五南圖書出版股份有限公司.
陳光華, & 潘榕森. (2003). 知識管理及其於學術圖書館之應用. 大學圖書館, 7(2), 37-59.
陳建文, 李有仁, 嚴秀茹, & 鄭江宇. (2008). 消費者使用購物網站之行為模式. 資訊管
理學報, 15(3), 1-27.
許賢陽. (2018). PDA路邊停車資訊系統對巡場開單人員影響因素探討-以高雄市政府
交通局為例. 國立中山大學資訊管理學系學位論文.
陳勁宇. (2013). 以科技接受模式探討智慧家庭之父母管控功能使用意圖. 國立中央大
學資訊工程學系學位論文.
羅嘉琳. (2004). 探討對行動學習輔具科技接受模式的研究. 國立中央大學網路學習科
技研究所學位論文.
陳彥勳. (2009). 以科技接受模型探討影響企業員工使用數位學習系統之研究. 企業管
理學系學位論文.
周君倚, & 陸洛. (2014). 以科技接受模式探討數位學習系統使用態度-以成長需求為調
節變項. Information Management, 21(1), 83-106.
黃仕豐, & 黃興進. (2013). 知識管理, 組織文化對學習型組織實踐與工作滿意之關聯性
研究-以高科技產業為例 (Doctoral dissertation).
皮世明, 許通安, & 范錚強. (1999). 影響資訊系統服務品質的因素研究. 國立中央大學資
訊管理研究所博士論文.
鄭經文. (2009). 以資訊系統成功模式探討國立屏東教育大學圖書館資訊系統. 屏東教育
大學學報,(29), 57-78.
謝恬, & 阮明淑. (2006). 台灣知識管理系統比較分析初探. 教育資料與圖書館
學, 43(4), 487-508.
英文文獻
Sousa, K. J., & Oz, E. (2014). Management information systems. Cengage Learning.
Nonaka, I. (1994). A dynamic theory of organizational knowledge creation. Organization science, 5(1), 14-37.
Ichijo, K., & Nonaka, I. (2006). Knowledge creation and management: New challenges for managers. Oxford university press.
Harris, D. B. (1996). Creating a knowledge centric information technology environment.
Quintas, P., Lefrere, P., & Jones, G. (1997). Knowledge management: a strategic agenda. Long range planning, 30(3), 385-391.
Trees.L., & A.P.Q.C. (2018). IMPROVING THE FLOW OF ORGANIZATIONAL KNOWLEDGE. APQC. https://www.apqc.org/resource-library/resource-listing/improving-flow-organizational-knowledge
Nonaka, I., & Takeuchi, H. (1995). The knowledge-creating company: How Japanese companies create the dynamics of innovation. Oxford university press.
Becerra-Fernandez, I., & Sabherwal, R. (2014). Knowledge management: Systems and processes. Routledge.
Strong, D. M., & Miller, S. M. (1995). Exceptions and exception handling in computerized information processes. ACM Transactions on Information Systems (TOIS), 13(2), 206-233.
Mišić, D., Domazet, D., Trajanović, M., Manić, M., & Zdravković, M. (2010). Concept of the exception handling system for manufacturing business processes. Computer Science and Information Systems, 7(3), 489-509.
Garcia, A. F., Rubira, C. M., Romanovsky, A., & Xu, J. (2001). A comparative study of exception handling mechanisms for building dependable object-oriented software. Journal of systems and software, 59(2), 197-222.
Wang, Y., & Chiew, V. (2010). On the cognitive process of human problem solving. Cognitive systems research, 11(1), 81-92.
Sahno, J., & Shevtshenko, E. (2014, April). Quality improvement methodologies for continuous improvement of production processes and product quality and their evolution. In 9th International DAAAM Baltic Conference “Industrial Engineering (pp. 181-186).
Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS quarterly, 319-340.
Davis, F. D. (1993). User acceptance of information technology: system characteristics, user perceptions and behavioral impacts. International journal of man-machine studies, 38(3), 475-487.
DeLone, W. H., & McLean, E. R. (2003). The DeLone and McLean model of information systems success: a ten-year update. Journal of management information systems, 19(4), 9-30.
Nelson, R. R., Todd, P. A., & Wixom, B. H. (2005). Antecedents of information and system quality: an empirical examination within the context of data warehousing. Journal of management information systems, 21(4), 199-235.
Pitt, L. F., Watson, R. T., & Kavan, C. B. (1995). Service quality: a measure of information systems effectiveness. MIS quarterly, 173-187.
Tavakol, M., & Dennick, R. (2011). Making sense of Cronbach′s alpha. International journal of medical education, 2, 53.
Sedgwick, P. (2012). Pearson’s correlation coefficient. Bmj, 345.
Rencher, A. C., & Schaalje, G. B. (2008). Linear models in statistics. John Wiley & Sons.
William C.Black, Rolph E.Anderson, Barry J.Babin, Joseph F.Hair (Jr), Joe F.Hair, & W.Phillips Shively. (2013). Multivariate Data Analysis Seventh Edition.
Wagner, C. (2004). Wiki: A technology for conversational knowledge management and group collaboration. Communications of the association for information systems, 13(1), 19.
Gorla, N., Somers, T. M., & Wong, B. (2010). Organizational impact of system quality, information quality, and service quality. The Journal of Strategic Information Systems, 19(3), 207-228. |