博碩士論文 110427001 詳細資訊




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姓名 羅云秀(Yun-Siou Luo)  查詢紙本館藏   畢業系所 人力資源管理研究所
論文名稱 遠距工作對團隊凝聚力的影響-以直屬主管領導風格為調節變項
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摘要(中) 近幾年台灣企業受到疫情的影響,紛紛開放員工採取遠距工作的模式,即使是進入到後疫情時代,民眾生活逐漸恢復正常,仍有很多企業保留遠距工作的選項,讓員工能夠有更彈性的上班模式同時也提高工作和生活平衡的機會。但因為在疫情前台灣較少公司實施過遠距工作,故長期下來這樣的工作模式或是實體遠距混合的上班模式將對於員工產生何種影響勢必成為企業需要關注的議題。
當員工時常在辦公室以外的地方工作時,除了過去傳統的領導管理方法會面臨到新的挑戰以外,因為面對面交流的頻率大幅降低、溝通成本增加等因素,導致員工之間的凝聚力也可能會受到影響,而遠距工作頻率的增加到底是否會對員工之間的凝聚力造成負面影響,以及在不同的主管領導風格下凝聚力是否會有不同程度的改變即是本研究想要探討的主題。
本研究透過發放網路問卷的方式,探究不同的遠距工作頻率對於任務凝聚力及社會凝聚力的影響,並進一步分析關懷式領導及倡導式領導在其中是否會產生不同的調節效果。研究結果顯示遠距工作頻率對兩種凝聚力皆呈現顯著的負向關係,而關懷式領導風格在遠距工作頻率及任務凝聚力之間會有負向調節效果。
摘要(英) In recent years, Taiwanese companies have been affected by the pandemic and have allowed their employees to work remotely. Even entering the post-pandemic era and as people′s lives gradually return to normal, many companies still retain the option of remote work to provide employees with a more flexible work schedule and improve their work-life balance. However, because Taiwan had fewer companies implementing remote work before the pandemic, the long-term effects of this work model or a hybrid model of remote and in-person work on employees must be a concern for companies.
When employees frequently work outside the office, in addition to facing new challenges to traditional leadership and management methods, reduced face-to-face communication can increase communication costs and affect the cohesion between employees. Whether the increased frequency of remote work will have a negative impact on cohesion between employees and whether different leadership styles will have different effects on cohesion are the main topics of this study.
This study uses an online questionnaire to discuss the impact of different frequencies of remote work on task cohesion and social cohesion, and also analyzes whether caring leadership and advocating leadership have different moderating effects. The results show that the frequency of remote work has a significant negative relationship with both types of cohesion, and that caring leadership has a negative moderating effect on the relationship between remote work frequency and task cohesion.
關鍵字(中) ★ 遠距工作
★ 社會凝聚力
★ 任務凝聚力
★ 關懷式領導
★ 倡導式領導
關鍵字(英)
論文目次 摘要 i
Abstract ii
謝誌 iii
目錄 iv
圖目錄 vi
表目錄 vii
第一章 緒論 1
第一節 研究背景及動機 1
第二節 研究問題與目的 3
第三節 研究流程 4
第二章 文獻探討 5
第一節 遠距工作 5
第二節 團隊凝聚力 8
第三節 領導風格 12
第四節 遠距工作及團隊凝聚力的關係 17
第五節 領導風格及團隊凝聚力的關係 19
第三章 研究方法 22
第一節 研究架構 22
第二節 變項操作型定義及衡量工具 23
第三節 研究範圍及對象 28
第四節資料分析方法 28
第四章 研究結果 29
第一節 描述性統計分析 29
第二節 題項包裹法 30
第三節 信度分析 31
第四節 驗證性因素分析 32
第五節 相關性分析 33
第六節 假設驗證及迴歸分析 35
第五章 結論與建議 42
第一節 研究結論 42
第二節 管理意涵 43
第三節 研究限制與未來建議 45
參考文獻 47
附錄 61
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三、網路資料
Tom Rath & Jim Harter (2010, August 19). Your Friends and Your Social Well-Being. Gallup. https://news.gallup.com/businessjournal/127043/friends-social-wellbeing.aspx?_trms=6d8388d9eb6e038d.1682244505070
財團法人台灣網路資訊中心(2022年7月21日)。Covid-19影響。2022台灣網路報告。https://report.twnic.tw/2022/
指導教授 鄭晉昌 審核日期 2023-6-14
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