博碩士論文 110421046 詳細資訊




以作者查詢圖書館館藏 以作者查詢臺灣博碩士 以作者查詢全國書目 勘誤回報 、線上人數:48 、訪客IP:3.142.199.138
姓名 林蒔宜(Lin Shih-Yi)  查詢紙本館藏   畢業系所 企業管理學系
論文名稱 自我監控性格、組織政治知覺與組織公民行為關係之研究──論印象管理動機的中介作用
相關論文
★ 證券公司財務比率與股價關係之探討—以三家證券公司為例★ 主管與部屬交換關係品質、心理賦能對員工工作滿足之影響─內外控人格干擾效果之探討
★ 轉換型領導、團隊凝聚力、信任與組織公民行為之相關研究-以研發人員為例★ 跨國企業之供應商評選與管理–以A公司為例
★ 新產品開發流程及績效評估 – 以某電感製造廠M公司為例★ 主管與部屬交換關係對員工工作績效與組織公民行為之影響—以員工心理賦能為中介效果
★ 領導部屬交換關係、工作角色感知與工作績效之研究★ 工作角色感知、負向回饋探詢行為與工作績效之研究
★ 領導與部屬交換關係、組織公平知覺對員工的幫助行為意願與組織承諾之影響 — 以中國華東地區電子廠商為例★ 人格特質與心理契約對員工組織承諾與離職傾向之影響-以旅館飯店業為例
★ 人格特質、工作壓力、工作投入與組織公民行為之相關研究-以警政人員為研究對象★ 領導與部屬交換關係、信任、上司支持與組織公民行為之相關研究-以醫護人員為例
★ 面試情境之個人與組織契合度知覺對工作錄取決定之影響★ 企業履行社會責任對於員工工作滿意度和組織承諾以及工作績效之影響
★ 以多層次觀點探討群體互賴與組織公民行為之關係:群體凝聚力的中介影響★ 後進者技術獲取模式之研究─以LED與太陽能產業為例
檔案 [Endnote RIS 格式]    [Bibtex 格式]    [相關文章]   [文章引用]   [完整記錄]   [館藏目錄]   [檢視]  [下載]
  1. 本電子論文使用權限為同意立即開放。
  2. 已達開放權限電子全文僅授權使用者為學術研究之目的,進行個人非營利性質之檢索、閱讀、列印。
  3. 請遵守中華民國著作權法之相關規定,切勿任意重製、散佈、改作、轉貼、播送,以免觸法。

摘要(中) 本研究旨在探討自我監控性格與組織政治知覺對組織公民行為的影響,並檢視印象管理動機在其中的中介作用。本研究以便利抽樣進行資料蒐集,透過網路發放電子問卷給各產業的全職工作者,共回收281份有效問卷。經資料整理後,首先進行敘述統計分析以瞭解研究樣本的人口統計資訊和分布情況,隨後再進行信效度分析與驗證性因素分析,確認樣本有效性及模型適配度,最後再透過相關性分析與結構方程模型分析,檢驗變數和變數之間的關係。
研究結果顯示:(1)自我監控性格與組織公民行為呈負向關係;(2)組織政治知覺與組織公民行為呈負向關係;(3)自我監控性格與印象管理動機呈正向關係;(4)組織政治知覺與印象管理動機呈正向關係;(5)印象管理動機與組織公民行為呈正向關係;(6)印象管理動機在自我監控性格與組織公民行為之間存在部分中介關係;(7)印象管理動機在組織政治知覺與組織公民行為之間存在部分中介關係。根據上述研究結果,本研究提出管理意涵與未來研究之建議。
摘要(英) The aim of this study is to explore the effects of employee self-monitoring and perception of organizational politics on organizational citizenship behavior. Personal impression management motivation is also included in the study to examine its mediating effect. Data were collected from full-time employees across various industries with the random distribution of online questionnaire through SurveyCake. A total of 281 valid responses was acquired and used for further data analysis.
It is found that employee self-monitoring and perception of organizational politics are negatively related to organizational citizenship behavior. Self-monitoring and perception of organizational politics are positively related to personal impression management motivation. Personal impression management motivation is positively related to organizational citizenship behavior. Besides, personal impression management motivation partially mediates the relationship between self-monitoring and organizational citizenship behavior as well the relationship between perceptions of organizational politics and organizational citizenship behavior. Drawn on the findings, managerial implications and recommendations for future research are thus discussed.
關鍵字(中) ★ 自我監控性格
★ 組織政治知覺
★ 印象管理動機
★ 組織公民行為
關鍵字(英) ★ self-monitoring
★ perceptions of organizational politics
★ mpression management motivation
★ organizational citizenship behavior
論文目次 摘要 ii
ABSTRACT iii
致謝 iv
目錄 v
圖目錄 vi
表目錄 vi
第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究目的 3
第三節 研究流程 4
第二章 文獻探討 5
第一節 組織政治知覺 5
第二節 自我監控性格 10
第三節 印象管理動機 13
第四節 組織公民行為 17
第五節 研究變項之間關係推論 23
第三章 研究方法 27
第一節 研究架構 27
第二節 研究工具 28
第三節 研究設計 30
第四節 研究分析方法 31
第四章 研究結果 33
第一節 研究樣本之敘述統計分析 33
第二節 信效度分析 35
第三節 驗證性因素分析 39
第四節 相關分析 40
第五節 結構方程模型分析 41
第五章 結論與建議 44
第一節 研究結論 44
第二節 研究貢獻與管理意涵 47
第三節 研究限制與未來研究建議 49
參考文獻 51
附錄 61
參考文獻 一、 中文文獻
何金銘、李安民 (2002)。組織政治知覺與工作滿足及工作壓力之關係,人力資源管理學報,2(4),81-106。
李旭梅 (2017)。印象管理動機與組織公民行為之關係:政治技能之調節角色, 人力資源管理學報,17(2),55-71。
林鉦棽 (2007)。跨層次觀點下印象管理動機與主管導向之組織公民行為的關係:社會互動與組織政治氣候的調節角色,管理學報,24(1),93-111。
林鉦棽、陳心怡 (2006)。組織公正對動機與信任及組織公民行為之影響,亞太經濟管理評論,9(2),23-41。
黃熾森 (2006)。組織行為和人力資源:研究方法入門。臺北市:鼎茂圖書出版股份有限公司。
鄧亞菁 (2020)。當善良不再是種選擇-強迫性的組織公民行為之回顧性研究, 科技與人力教育季刊,7(2),45-63。

二、 英文文獻
Aryee, S., Chen, Z. X., & Budhwar, P. S. (2004). Exchange fairness and employee performance: An examination of the relationship between organizational politics and procedural justice. Organizational Behavior and Human Decision Processes, 94, 1-14.
Ashford, S. J., Blatt, R., & VandeWalle, D. (2003). Reflections on the looking glass: A review of research on feedback-seeking behavior in organizations. Journal of Management, 29, 773-799.
Ashford, S. J. & Northcraft, G. B. (1992). Conveying more (or less) than we realize: The role of impression-management in feedback-seeking. Organizational Behavior and Human Decision Processes, 53, 310-334.
Bagozzi, R. P. & Yi, Y. (1988). On the evaluation of structural equation models. Journal of the Academy of Marketing Science, 16(1), 74-94.
Barnard, C. I. (1938). The Functions of the Executive. Cambridge, MA: Harvard University Press.
Bedeian, A. G. & Day, D. V. (2004). Can chameleons lead? The Leadership Quarterly, 15, 687-718.
Bizzi, L. & Soda, G. (2011). The paradox of authentic selves and chameleons: Self‐monitoring, perceived job autonomy and contextual performance. British Journal of Management, 22, 324-339.
Blakely, G. L., Andrews, M. C., & Fuller, J. (2003). Are chameleons good citizens? A longitudinal study of the relationship between self-monitoring and organizational citizenship behavior. Journal of Business and Psychology, 18, 131-144.
Bolino, M., Long, D., & Turnley, W. (2016). Impression management in organizations: Critical questions, answers, and areas for future research. Annual Review of Organizational Psychology and Organizational Behavior, 3(1), 377-406.
Bolino, M. C. (1999). Citizenship and impression management: Good soldiers or good actors? Academy of Management Review, 24, 82-98.

Bolino, M. C., Harvey, J., & Bachrach, D. G. (2012). A self-regulation approach to understanding citizenship behavior in organizations. Organizational Behavior and Human Decision Processes, 119(1), 126-139.
Bolino, M. C., Kacmar, K. M., Turnley, W. H., & Gilstrap, J. B. (2008). A multi-level review of impression management motives and behaviors. Journal of Management, 34(6), 1080-1109.
Bolino, M. C., Turnley, W. H., Gilstrap, J. B., & Suazo, M. M. (2010). Citizenship under pressure: What′s a “good soldier” to do? Journal of Organizational Behavior, 31(6), 835-855.
Bond, M. H. & Hwang, K. K. (1986). The Social Psychology of Chinese People. Oxford: Oxford University Press.
Burns, T. (1961). Micropolitics: Mechanisms of institutional change. Administrative Science Quarterly, 6(3), 257-281.
Chang, C. H., Rosen, C. C., & Levy, P. E. (2009). The relationship between perceptions of organizational politics and employee attitudes, strain, and behavior: A meta-analytic examination. Academy of Management Journal, 52(4), 779-801.
Chang, C. H., Rosen, C. C., Siemieniec, G. M., & Johnson, R. E. (2012). Perceptions of organizational politics and employee citizenship behaviors: Conscientiousness and self-monitoring as moderators. Journal of Business and Psychology, 27, 395-406.
Choi, B. K., Moon, H. K., & Chun, J. U. (2015). Impression management motive and voice: Moderating effects of self-monitoring, self-efficacy, and voice instrumentality. Asian Journal of Social Psychology, 18(3), 225-235.
Day, D. V. & Schleicher, D. J. (2006). Self-monitoring at work: A motive-based perspective. Journal of Personality, 74(3), 685-713.
Day, D. V., Schleicher, D. J., Unckless, A. L., & Hiller, N. J. (2002). Self-monitoring personality at work: A meta-analytic investigation of construct validity. Journal of Applied Psychology, 87(2), 390-401.
Detert, J. R. & Edmondson, A. C. (2011). Implicit voice theories: Taken-for-granted rules of self-censorship at work. Academy of Management Journal, 54, 461-488.
Drory, A. & Romm, T. (1990). The definition of organizational politics: A review. Human Relations, 43(11), 1133-1154.
Dulebohn, J. H. & Ferris, G. R. (1999). The role of influence tactics in perceptions of performance evaluations′ fairness. Academy of Management Journal, 42, 288-303.
Fandt, P. M. & Ferris, G. R. (1990). The management of information and impressions: When employees behave opportunistically. Organizational Behavior and Human Decision Processes, 45(1), 140-158.
Farh, J. L., Earley, P. C., & Lin, S.-C. (1997). Impetus for action: A cultural analysis of justice and organizational citizenship behavior in Chinese society. Administrative Science Quarterly, 42, 421-444.
Ferris, G. R. & Kacmar, K. M. (1992). Perceptions of organizational politics. Journal of Management, 18(1), 93-116.
Ferris, G. R. & King, T. R. (1991). Politics in human resources decisions: A walk on the dark side. Organizational Dynamics, 20(2), 59-71.
Ferris, G. R., Russ, G. S., & Fandt, P. M. (1989). Politics in Organizations. In R. A. Giacalone & P. Rosenfeld (Eds.), Impression Management in the Organization (pp. 143-170). NJ: Lawrence Erlbaum Associates, Inc.
Ferris, G. R., Treadway, D. C., Perrewé, P. L., Brouer, R. L., Douglas, C., & Lux, S. (2007). Political skill in organizations. Journal of Management, 33, 290-320.
Finkelstein, M. A. & Penner, L. A. (2004). Predicting organizational citizenship behavior: Integrating the functional and role identity approaches. Social Behavior and Personality: An International Journal, 32(4), 383-398.
Fornell, C. & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39-50.
Gandz, J. & Murray, V. V. (1980). The experience of workplace politics. Academy of Management Journal, 23(2), 237-251.
Gangestad, S. W. & Snyder, M. (2000). Self-monitoring: Appraisal and reappraisal. Psychological Bulletin, 126, 530-555.

Goffman, E. (1959). The Presentation of Self in Everyday Life. Garden City, N.Y.: Doubleday.
Higgins, C. A. & Judge, T. A. (2004). The effect of applicant influence tactics on recruiter perceptions of fit and hiring recommendations: A field study. Journal of Applied Psychology, 89(4), 622-632.
Huang, G. H., Zhao, H. H., Niu, X. Y., Ashford, S. J., & Lee, C. (2013). Reducing job insecurity and increasing performance ratings: Does impression management matter? The Journal of Applied Psychology, 98(5), 852-862.
Hui, C., Lam, S. S. K., & Law, K. K. S. (2000). Instrumental values of organizational citizenship behavior for promotion: A field quasi-experiment. Journal of Applied Psychology, 85, 822-828.
Judge, T. A. & Bretz, R. D. (1994). Political influence behavior and career success. Journal of Management, 20(1), 43-65.
Kacmar, K. M. & Baron, R. A. (1999). Organizational Politics: The State of the Field, Links to Related Processes, and an Agenda for Future Research. In G. R. Ferris (Ed.), Research in Human Resources Management. (Vol. 17, pp. 1-39). CT: JAI Press.
Kacmar, K. M., Bozeman, D. P., Carlson, D. S., & Anthony, W. P. (1999). An examination of the perceptions of organizational politics model: Replication and extension. Human Relations, 52(3), 383-416.
Kacmar, K. M. & Carlson, D. S. (1997). Further validation of the perceptions of politics scale (POPS): A multiple sample investigation. Journal of Management, 23(5), 627-658.
Kacmar, K. M. & Ferris, G. R. (1991). Perceptions of organizational politics scale (POPS): Development and construct validation. Educational and Psychological Measurement, 51, 193-205.
Kanungo, R. N. (1982). Measurement of job and work involvement. Journal of Applied Psychology, 67, 341-349.
Katz, D. (1964). The motivational basis of organizational behavior. Behavioral Science, 9(2), 131-146.

Katz, D. & Kahn, R. L. (1978). The Social Psychology of Organizations. New York: Wiley.
Lam, W., Huang, X., & Snape, E. (2007). Feedback-seeking behavior and leader-member exchange: Do supervisor-attributed motives matter? Academy of Management Journal, 50, 348-363.
Landells, E. M. & Albrecht, S. L. (2017). The positives and negatives of organizational politics: A qualitative study. Journal of Business and Psychology, 32, 41-58.
Lasswell, H. (1936). Politics: Who Gets What, When and How. New York: McGraw Hill.
Leary, M. R. & Kowalski, R. M. (1990). Impression management: A literature review and two-component model. Psychological Bulletin, 107, 34-47.
Lewin, K. (1936). Principles of Topological Psychology. New York: McGraw Hill.
MacKenzie, S. B., Podsakoff, P. M., & Fetter, R. (1991). Organizational citizenship behavior and objective productivity as determinants of managerial evaluations of salespersons′ performance. Organizational Behavior and Human Decision Processes, 50, 123-150.
MacKenzie, S. B., Podsakoff, P. M., & Fetter, R. (1993). The impact of organizational citizenship behavior on evaluations of salesperson performance. Journal of Marketing, 57, 70-80.
Madison, D. L., Allen, R. W., Porter, L. W., Renwick, P. A., & Mayes, B. T. (1980). Organizational politics: An exploration of managers′ perceptions. Human Relations, 33(2), 79-100.
Mathieu, J. E. & Farr, J. L. (1991). Further evidence for the discriminant validity of measures of organizational commitment, job involvement, and job satisfaction. Journal of Applied Psychology, 76, 127-133.
McFarland, L. A., Ryan, A. M., & Kriska, S. D. (2003). Impression management use and effectiveness across assessment methods. Journal of Management, 29(5), 641-661.
Mehra, A., Kilduff, M., & Brass, D. J. (2001). The social networks of high and low self-monitors: Implications for workplace performance. Administrative Science Quarterly, 46(1), 121-146.

Morrison, E. W. & Bies, R. J. (1991). Impression management in the feedback-seeking process: A literature review and research agenda. Academy of Management Review, 16(3), 522-541.
Nunnally, J. C. (1967). Psychometric Theory. New York: McGraw Hill.
Ogunfowora, B., Bourdage, J. S., & Nguyen, B. (2013). An exploration of the dishonest side of self‐monitoring: Links to moral disengagement and unethical business decision making. European Journal of Personality, 27, 532-544.
Organ, D. W. (1988). Organizational Citizenship Behavior: The Good Soldier Syndrome. Lexington, MA : Lexington Books.
Organ, D. W. & Ryan, K. (1995). A meta-analytic review of attitudinal and dispositional predictors of organizational citizenship behavior. Personnel Psychology, 48, 775-802.
Ozcelik, H. (2013). An empirical analysis of surface acting in intra‐organizational relationships. Journal of Organizational Behavior, 34(3), 291-309.
Pfeffer, J. (1992). Managing with Power: Politics and Influence in Organizations. Boston: Harvard Business Press.
Podsakoff, N. P., Whiting, S. W., Podsakoff, P. M., & Blume, B. D. (2009). Individual- and organizational-level consequences of organizational citizenship behaviors: A meta-analysis. Journal of Applied Psychology, 94, 122-141.
Podsakoff, P. M., Ahearne, M., & MacKenzie, S. B. (1997). Organizational citizenship behavior and the quantity and quality of work group performance. Journal of Applied Psychology, 82, 262-270.
Podsakoff, P. M., MacKenzie, S. B., & Hui, C. (1993). Organizational citizenship behaviors and managerial evaluation of employees’ performance: A review and suggestions for future research. In G. R. Ferris (Ed.), Research in Personnel and Human Resources Management (Vol. 11, pp. 1-40). CT: JAI Press.
Podsakoff, P. M., MacKenzie, S. B., Paine, J. B., & Bachrach, D. G. (2000). Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, 26(3), 513-563.

Premeaux, S. F. & Bedeian, A. G. (2003). Breaking the silence: The moderating effects of self-monitoring in predicting speaking up in the workplace. Journal of Management Studies, 40(6), 1537-1562.
Rioux, S. M. & Penner, L. A. (2001). The causes of organizational citizenship behavior: A motivational analysis. Journal of Applied Psychology, 86, 1306-1314.
Robbins, S. P. & Judge, T. A. (2018). Organizational Behavior. London: Pearson Education.
Rosen, C. C., Chang, C. H., Johnson, R. E., & Levy, P. E. (2009). Perceptions of the organizational context and psychological contract breach: Assessing competing perspectives. Organizational Behavior and Human Decision Processes, 108, 202-217.
Rosen, C. C., Ferris, D. L., Brown, D. J., Chen, Y., & Yan, M. (2014). Perceptions of organizational politics: A need satisfaction paradigm. Organization Science, 25(4), 1026-1055.
Rosen, C. C., Levy, P. E., & Hall, R. J. (2006). Placing perceptions of politics in the context of the feedback environment, employee attitudes, and job performance. Journal of Applied Psychology, 91(1), 211-220.
Ross, W. T. & Robertson, D. C. (2003). A typology of situational factors: Impact on salesperson decision-making about ethical issues. Journal of Business Ethics, 46, 213-234.
Schachter, S. & Singer, J. (1962). Cognitive, social, and physiological determinants of emotional state. Psychological Review, 69, 379-399.
Schlenker, B. R., Forsyth, D. R., Leary, M. R., & Miller, R. S. (1980). Self-presentational analysis of the effects of incentives on attitude change following counterattitudinal behavior. Journal of Personality and Social Psychology, 39, 553-577.
Schnake, M. (1991). Organizational citizenship: A review, proposed model, and research agenda. Human Relations, 44, 735-759.
Schwartz, S. H. (1990). Individualism-collectivism: Critique and proposed refinements. Journal of Cross-Cultural Psychology, 21, 139-157.

Snyder, M. (1974). Self-monitoring of expressive behavior. Journal of Personality and Social Psychology, 30, 526-537.
Snyder, M. (1979). Self-monitoring processes. In L. Berkowitz (Ed.), Advances in Experimental Social Psychology (Vol. 12, pp. 85-128). Cambridge, Massachusetts: Academic Press.
Snyder, M. & Gangestad, S. (1986). On the nature of self-monitoring: Matters of assessment, matters of validity. Journal of Personality and Social Psychology, 51(1), 125-139.
Snyder, M. & Ickes, W. (1985). Personality and social behavior. In G. Lindzey & E. Aronson (Eds.), Handbook of Social Psychology (3rd ed., pp. 883-943). NY: Random House.
Snyder, M. & Swann, W. B. (1976). When actions reflect attitudes: The politics of impression management. Journal of Personality and Social Psychology, 34, 1034-1042.
Takeuchi, R., Bolino, M. C., & Lin, C. C. (2015). Too many motives? The interactive effects of multiple motives on organizational citizenship behavior. Journal of Applied Psychology, 100(4), 1239-1248.
Treadway, D. C., Ferris, G. R., Duke, A. B., Adams, G. L., & Thatcher, J. B. (2007). The moderating role of subordinate political skill on supervisors′ impressions of subordinate ingratiation and ratings of subordinate interpersonal facilitation. Journal of Applied Psychology, 92(3), 848-855.
Turnley, W. H. & Bolino, M. C. (2001). Achieving desired images while avoiding undesired images: Exploring the role of self-monitoring in impression management. Journal of Applied Psychology, 86(2), 351-360.
Uddin, N. & Gillett, P. R. (2002). The effects of moral reasoning and self-monitoring on CFO intentions to report fraudulently on financial statements. Journal of Business Ethics, 40(1), 15-32.
Vigoda-Gadot, E. (2006). Compulsory citizenship behavior: Theorizing some dark sides of the good soldier syndrome in organizations. Journal for the Theory of Social Behaviour, 36(1), 77-93.

Vigoda, E. (2000). Organizational politics, job attitudes, and work outcomes: Exploration and implications for the public sector. Journal of Vocational Behavior, 57, 326-347.
Vilela, B. B., González, J. A. V., & Ferrín, P. F. (2010). Salespersons′ self-monitoring: Direct, indirect, and moderating effects on salespersons′ organizational citizenship behavior. Psychology & Marketing, 27, 71-89.
Wayne, S. J. & Ferris, G. R. (1990). Influence tactics, affect, and exchange quality in supervisor-subordinate interactions: A laboratory experiment and field study. Journal of Applied Psychology, 75, 487-499.
Wayne, S. J. & Green, S. A. (1993). The effects of leader-member exchange on employee citizenship and impression management behavior. Human Relations, 46, 1431-1440.
Westphal, J. D. & Stern, I. (2006). The other pathway to the boardroom: Interpersonal influence behavior as a substitute for elite credentials and majority status in obtaining board appointments. Administrative Science Quarterly, 51, 169-204.
White, M. J. & Gerstein, L. H. (1987). Helping: The influence of anticipated social sanctions and self-monitoring. Journal of Personality, 55, 41-54.
Williams, L. J. & Anderson, S. E. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of Management, 17, 601-617.
Wortman, C. B. & Linsenmeier, J. A. (1977). Interpersonal attraction and techniques of ingratiation in organizational settings. In B. M. Staw & G. R. Salanick (Eds.), New Directions in Organizational Behavior. TN: St. Clair Press.
Yang, K. S. (1995). Chinese social orientation: An integrative analysis. In T. Y. Lin, W. S. Tseng, & Y. K. Yeh (Eds.), Chinese Societies and Mental Health (pp. 19-39). Hong Kong: Oxford University Press.
Yun, S., Takeuchi, R., & Liu, W. (2007). Employee self-enhancement motives and job performance behaviors: Investigating the moderating effects of employee role ambiguity and managerial perceptions of employee commitment. Journal of Applied Psychology, 92(3), 745-756.
指導教授 陳春希(Chen Chun-Hsi) 審核日期 2023-7-26
推文 facebook   plurk   twitter   funp   google   live   udn   HD   myshare   reddit   netvibes   friend   youpush   delicious   baidu   
網路書籤 Google bookmarks   del.icio.us   hemidemi   myshare   

若有論文相關問題,請聯絡國立中央大學圖書館推廣服務組 TEL:(03)422-7151轉57407,或E-mail聯絡  - 隱私權政策聲明