區塊鏈平台與供應管理系統整合個案研究 —以Ｗ公司為例

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卓又安(You-An Jhuo) 查詢紙本館藏

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資訊管理學系在職專班

論文名稱

區塊鏈平台與供應管理系統整合個案研究 —以Ｗ公司為例
(Integration of Blockchain Platform and Supply Chain Management System: A Case Study of Company W)

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摘要(中)

過去幾年來，全球供應鏈因疫情的影響面臨了前所未有的挑戰。各國因應疫情實施封鎖政策，導致全球生產活動停滯，暴露出供應鏈對國際合作的高度依賴性。由於生產環節緊密相連，任何一環的中斷都可能導致整體生產流程停擺。在這種情況下，供應鏈訊息透明度低的問題更加突出。訊息共享不足和通信機制缺失使得企業難以準確預測需求，經常導致庫存水平大幅波動，並產生「長鞭效應」，即供應鏈上游的微小需求變化被放大，造成庫存和生產計劃的巨大波動，進而增加企業運營成本並降低整體效率。
全球供應鏈的中斷暴露了現有供應鏈管理系統的脆弱性和不足。企業難以獲取即時和準確的供應鏈訊息，導致決策過程中出現大量不確定性。隨著生產和物流活動被迫中斷，企業無法迅速調整供應計劃，結果是供需失衡愈加嚴重。
為了應對這些挑戰，企業開始探索數位轉型和智能供應鏈解決方案。區塊鏈技術的應用成為焦點，因其能夠提供更高的透明度和可追溯性。區塊鏈技術促進訊息的即時共享，通過建立去中心化的資料平台，企業可以實現供應鏈的全程可視化，提高合同作業效率，並減少中斷風險。
然而導入過程中，遲遲無法整合已區塊鏈整合整個供應鏈生態，透過此個案來探討在系統整合上所面臨著各項困難，有助於了解區塊鏈供應鏈在系統整合上所面臨的挑戰。為企業提供了寶貴的見解和建議。
關鍵字：供應鏈、區塊鏈、系統整合、數位轉型

摘要(英)

In recent years, global supply chains have faced unprecedented challenges due to the pandemic. The lockdown policies implemented by various countries led to a halt in global production activities, exposing the high dependence of supply chains on international cooperation. Given the interconnected nature of production processes, a disruption in any link can lead to a complete halt in overall production. In such circumstances, the issue of low transparency in supply chain information becomes even more prominent. Insufficient information sharing and lack of communication mechanisms make it difficult for companies to accurately predict demand, often resulting in significant inventory level fluctuations and the "bullwhip effect." This effect occurs when minor demand changes at the supply chain′s downstream amplify as they move upstream, causing significant swings in inventory and production plans, thereby increasing operational costs and reducing overall efficiency.

The disruption of global supply chains has exposed the vulnerabilities and inadequacies of existing supply chain management systems. Companies struggle to obtain real-time and accurate supply chain information, leading to uncertainty in the decision-making process. As production and logistics activities were forced to halt, companies were unable to quickly adjust their supply plans, resulting in an exacerbation of supply and demand imbalances.

To address these challenges, companies are exploring digital transformation and intelligent supply chain solutions. The application of blockchain technology has become a focal point because it can provide greater transparency and traceability. Blockchain technology facilitates real-time information sharing, enabling companies to achieve end-to-end visibility of their supply chains through decentralized data platforms. This improves operational efficiency and reduces the risk of disruptions.

However, integrating blockchain into the entire supply chain ecosystem remains a significant challenge. This case study explores the various difficulties in system integration, providing valuable insights and recommendations for companies implementing blockchain in their supply chains. Understanding these challenges helps companies enhance transparency, traceability, and efficiency.

Keywords: Supply Chain, Blockchain, System integration, Digital transformation

關鍵字(中)

★ 供應鏈
★ 區塊鏈
★ 系統整合
★ 數位轉型

關鍵字(英)

★ Supply chain
★ Blockchain
★ System integration
★ Digital transformation

論文目次

中文摘要 I
ABSTRACT II
致謝 III
目錄 IV
表目錄 VI
圖目錄 VII
第一章緒論 1
1.1研究背景 1
1.2研究動機 2
1.3 研究目的 3
1.4 研究架構 4
第二章文獻探討 5
2.1 區塊鏈供應鏈平台介紹 5
2.1.1 透明度和可追溯性 5
2.1.2 安全性 6
2.1.3 提高效率 6
2.1.4 成本節約 7
2.2區塊鏈技術導入障礙識別與分類框架 (FRAMEWORK FOR IDENTIFYING AND CLASSIFYING BARRIERS TO BLOCKCHAIN ADOPTION) 8
2.2.1技術層面的障礙 8
2.2.2組織層面的障礙 9
2.2.3環境層面的障礙 9
2.3 區塊鍊應用技術介紹 10
2.3.1. 電子資料交換（Electronic Data Interchange） 10
2.3.3 JavaScript 物件表示法 ( JSON ) 13
2.3.4 Azure 雲端服務介紹 14
2.4 文獻小結 17
第三章研究方法 18
3.1 研究基礎 18
3.2 採用方法 19
3.3 研究對象 20
3.4 資料蒐集來源與方式 21
3.4.1 個案公司次級之資料 21
3.4.2 個案訪談之資料 21
第四章個案分析 23
4.1 個案簡介 23
4.1.1個案公司介紹 23
4.1.2 平台專案背景 25
4.2訪談與分析 27
4.3個案發現 48
4.4個案分析總結 52
第五章結論與建議 54
5.1研究結論 54
5.2研究管理意涵 55
5.3研究限制 56
5.4未來研究方向 57
參考文獻 58
附錄 64

參考文獻

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指導教授

王存國(Tswen-Gwo Wang)

審核日期

2024-7-23

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