在經營環境日趨激烈、企業本身的資源又有限的情況下，企業的競爭力來自於其所擁有的知識，而知識創造為知識管理首要的步驟，也是最難以管理的一部份；它牽涉到人與人之間的鑲嵌程度；並且，組織進行知識創造的各個階段，都會產生知識資產，這些資產不易衡量，但又是企業進行知識創造衡量成果的重要依據。這些都是組織在進行知識管理時，應該要關切的重要課題。 本研究以人員間的鑲嵌程度為出發點，來探討鑲嵌程度對於知識創造各個過程的影響，有鑑於過去研究把知識創造的四大過程視為一個主體，並無對其各個過程進行探討，本研究將把知識創造的過程分解，逐一研究人員間的鑲嵌程度是如何影響四個階段。另外，許多研究在進行知識創造課題的探討時，甚少提及知識資產，故無法確實衡量知識創造四大階段是有何成果產出，本研究亦把此觀點拉入，一同討論。 實證分析係針對台灣前2000大製造業中的電子資訊業之廠商為研究主體，並以此公司的研發部門的主管、研發工程師或相關人員為主要的問卷填答對象，本研究共得有效問卷231 份，有效問卷回收率達26.92%。應用結構方程式模型實證的結果顯示，本研究的衡量模型與結構模型皆具備良好的配適度，模型中共8 條假說，在p<0.05 下，全數獲得支持。 結果顯示人員間的鑲嵌程度對於知識創造的四大過程是具有正面影響，並且知識創造四大過程對於知識資產的產生，亦有正向影響；這意謂著鑲嵌對於知識創造的每個階段而言，都扮演著一個舉足輕重的角色。而不同的知識資產是會各別經由不同的知識創造過程而產生。 本研究說明人員間鑲嵌程度、知識創造過程四階段、四大知識資產關鍵因素的理論架構，俾以作為後續從事知識管理方面的研究者和實務界之參考。 Knowledge is the resource of the competitive ability of business in the fast changing environment as we face and the knowledge which was owned by people is the main resource for developing organizational knowledge. We have to find how the embedness relationship impacts on knowledge of organization and how to evaluate knowledge in organization. This concept is useful and helpful to real business in evaluating the effectiveness of knowledge management. The purpose of this study is to provide a more thorough assessment of the link between embedness and knowledge creation,knowledge assets. In this research, we mention the importance of embedness of an organization and the relationship between embedness and the stages of knowledge creation. This research is different from preview research. We separate the knowledge creation into four independent stages and obtain the result of embedness on these four knowledge creation stages. On the other hand, we refer to the concept of knowledge asset as to verify the path between of knowledge creation and knowledge assets. The electronic technology conducting industry is the target survey company. The questionnaires were filled by the member of R&D department. For the survey, 858 questionnaires were distributed by e-mail and fax. The response rate is amounted to 28.55%. After collecting the responded questionnaires, the data was analyzed by structural equation model. Through second stage structural equation modeling, a more thorough examination was given in the role embedness plays in knowledge creation process. In completing these stages, we provide insight into the sub-processes of knowledge assets. There are eight hypotheses in this study, and all of these hypotheses were supported. Embedness will have an impact on the four stages of knowledge creation. The four types of knowledge assets will be developed from the different four stages of knowledge creation.
