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    Please use this identifier to cite or link to this item: http://ir.lib.ncu.edu.tw/handle/987654321/31624


    Title: IS service performance: self-perceptions and user perceptions
    Authors: Jiang,JJ;Klein,G;Roan,JS;Lin,JTM
    Contributors: 資訊管理研究所
    Keywords: FEEDBACK;OUTCOMES;QUALITY
    Date: 2001
    Issue Date: 2010-07-06 17:53:18 (UTC+8)
    Publisher: 中央大學
    Abstract: User evaluation of the quality of an information system (IS) and its service is often a major factor in the performance evaluation of the IS staff. While views of users are critical, user evaluation may be incomplete and prompt inappropriate decisions reg
    Relation: INFORMATION & MANAGEMENT
    Appears in Collections:[資訊管理研究所] 期刊論文

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