供應鏈關係品質對組織採購績效影響之探討 – 以H公司為例

NCUIR > School of Management at National Central University > Executive Master of Business Administration > Electronic Thesis & Dissertation > Item 987654321/65103

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Title:	供應鏈關係品質對組織採購績效影響之探討 – 以H公司為例
Authors:	葉芝伶;Yeh,Chih-Ling
Contributors:	企業管理學系在職專班
Keywords:	供應鏈關係品質;信任;調適;溝通;合作;競爭強度;技術變動;組織採購績效;觸控面板;Supply chain relationship quality;Trust;Adaptation;Communication;Cooperation;Strength of competition;Pace of technology;Organizational procurement performance;TFT-LCD panel
Date:	2014-07-10
Issue Date:	2014-10-15 14:40:22 (UTC+8)
Publisher:	國立中央大學
Abstract:	在現今的產業環境中，由於產業內的激烈競爭，使得企業體認到企業之間建立夥伴關係對於企業的重要性。供應鏈的競爭取代了企業與企業之間的單打獨鬥。隨著市場需求不斷改變，供應鏈合的發展型態、本質也在逐漸的轉變中，組織間互相依賴的程度不斷地提昇。本研究採用Naude and Buttle（2000）提出的供應鏈關係品質代表構面：信任、調適、溝通、合作等，以台灣面板產業為研究對象，以訪談方式蒐集資料，藉由其上游IC設計業與最主要面板廠顧客之供應鏈關係品質的各構面表現，是否對組織採購績效表現產生正面的影響。訪談結果顯示，在包括信任、溝通與合作等構面與廠商績效之間都有的正向關係。此外，本研究亦探討產業的競爭強度、技術變動速度等因素對供應鏈關係品質與組織採購績效之間的關係是否產生干擾。而從訪談中發現，在產業競爭程度較激烈的環境下，企業與顧客之關係品質與採購績效間的正向連結將更為明顯強烈。 ;In today’s industrial environment, companies realize the importance of establishing a strategic partnership between suppliers to the corporate due to competition becomes more severe. The competition for supply chain has impacted to business for corporate. Besides, the development of supply chain has transformed by the change of market demand. Hence, the level of dependence among organizations has increased continuously as well. This study based on the theory of Naude and Buttle(2000) who indicated the quality frames of supply chain relationship: Trust、Adaptation、Communication and Cooperation, took TFT-LCD panel industry in Taiwan as example with reliable information collected though interviewers to observe the performance and quality of supply chain relationship between IC design vendors and their major TFT-LCD panel customers, also proved whether if the influence is positive to organizational procurement performance. From result of study, we found that trust, communication and cooperation have positive connection to suppliers’ performance. Besides, the strength of competition in industry and the pace of technical improvement did interfere to the quality of supply chain relationship and performance of organizational procurement. This study also found that quality of relationship between corporate and customers have obvious and positive influence to performance of organizational procurement in competitive industrial environment.
Appears in Collections:	[Executive Master of Business Administration] Electronic Thesis & Dissertation

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