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|Issue Date: ||2015-07-30 15:57:27 (UTC+8)|
本研究模式對於受理市民陳情之環境污染案件，採24小時3班制執勤加以查處，每班時段以8小時為1單位，並依現行相關環保法規暨相關勤務規定，執行稽查告發工作。為協助環保稽查人員於排班時期考量固定勤休下，利用數學0-1整數規劃理論，將環保輪班人員於一定週期內，依現有班別及勤務為基底，規劃數學限制式，並利用Lingo 9.0電腦套裝軟體為工具，考量權重負荷平均下達最佳化公平指派原則，同時針對輪班人員及天數增減進行敏感度分析及方案分析，將上述有限之資源決策做出最佳化調配，以幫助決策者適度規劃及人力安排，以避免員工超時過勞及違反勞動基準法之規定，同時可在時限內回報民眾陳情案件處理狀況並完成結案備查。;Frequent catastrophe is a global issue. The government and public are attaching more and more importance to environmental protection in recent years. However, severity of environmental pollution is changing with the influence of geography and time, which causes great difficulty in carrying out environmental protection inspection work. The Environmental Protection Administration （EPA）sets up an environmental protection reporting center and pollution representation hotline (0800-066666) to improve the pollution as soon as possible. What’s more, the EPA also works together with 22 environmental protection agencies around the nation to provide the public with diverse appeal channels over pollution, with a hope to accept public representation in time. Because of the disparity between the amount of the case and the actual manpower in charge of the cases, the improper HR management will directly delay the handling of the cases and even miss evidence collecting time of illegal act. Service scheduling is used to be arranged according to traditional experience, which does not bring an optimized assigning result and costs a lot of time. An optimized and effective environmental protection staff scheduling system should meet an average weight and load principle while satisfies the minimum manpower demand in each time frame. Only in this way can the lack of manpower or manpower surplus issue can be solved.
This research adopts the triple-shift system, with eight-hour as a unit, to deal with the environmental pollution case and carry out inspection and report work according to current related environmental regulations and related service stipulations. To examine and formulate the fixed rotation rest of the environmental protection staff in the scheduling time, this research adopts the 0-1 integer programming theory to programme mathematic formula on the basis of the current class and service of the service staff in a certain period. Lingo 9.0 is applied as the tool to consider the optimized fair assigning principle taking the average weight and load into consideration. It will also make the most suitable assigning of the limited resource by analyzing the sensitivity and scheme of the shift staff and days, which helps the decision maker to properly arrange the manpower and avoid violation of Labor Standards Act because of overwork of the staff and also makes it possible to represent the progress of the case to the public and implement the case for future reference in required time.
|Appears in Collections:||[土木工程學系碩士在職專班] 博碩士論文|
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