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    Please use this identifier to cite or link to this item: http://ir.lib.ncu.edu.tw/handle/987654321/71100

    Title: 飛航管制員人力排班最佳化之研究;Optimal scheduling for Air Traffic Controller
    Authors: 張庭瑄;Chang,Ting-Hsuan
    Contributors: 土木工程學系
    Keywords: 飛航管制員;疲勞;時空網路;最佳化;人力排班;Air Traffic Controllers;fatigue;time-space network;optimization;crew scheduling
    Date: 2016-07-11
    Issue Date: 2016-10-13 12:06:18 (UTC+8)
    Publisher: 國立中央大學
    Abstract: 隨著全球經濟與貿易蓬勃發展,旅遊觀光風氣鼎盛,航空運量大幅增加,使航空運輸成為不可或缺的交通工具之一,在偌大的航運量中飛航安全更為不可輕忽之課題,其中飛航管制對於飛航安全擔任極其重要之角色。而飛航管制之運作為24小時不間歇,且飛航管制人員執勤時不僅需長時間全神貫注,工作時亦承受相較於一般工作較大之心理壓力。然而,目前飛航管制人員排班規劃主要是透過人工方式進行,較缺乏整體系統性的分析與考量。有鑑於此,本研究以系統最佳化之觀點,航管單位決策者之立場,考量飛航管制人員執勤產生之疲勞感,發展一飛航管制人員人力排班模式,期望能輔助決策單位有效地規劃飛航管制人員人力排班。
    ;Air traffic controllers (ATCOs),who are essential to the aviation safety. ATCOs operate around the clock and work in an environment requiring high focus levels over long working hours, and are faced with higher psychological stress levels compared to those of most other professionals. Nowadays, domestic ATCOs shift scheduling is mainly arranged in a manual way, which lacks the perspective of system optimization and makes formulated ATCOs scheduling inefficient. Therefore, the aim of this study is to construct a ATCOs shift scheduling model where the actual air traffic controller scheduling constraints and ATCOs fatigue generated while on duty are taken into consideration. With this model, the decision maker can plan ATCOs shift schedules more effectively.
    In this study, a scheduling model of the ATCOs is developed by utilizing mathematical programming method and the time-space network flow technique. All demands of people in each work shifts must be satisfied, the related operating constraints are ensured. The model was aimed to average working hours of all controllers and expected to be an effective planning tool to assist the ATCOs in scheduling. The C++ computer language, coupled with the CPLEX mathematical programming software, is employed to solve the problem. The numerical tests are performed using the work shifts data associated with Air Traffic Control (ATC) unit in Taiwan. Computational results of case study were given for evaluating the performance of the proposed model. Finally, conclusions and suggestions made based on the computational results were given.
    Appears in Collections:[土木工程研究所] 博碩士論文

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