本研究針對個案公司之組織架構、公司營運之關鍵流程—業務報價作業流程，藉由梳理作業流程，去除流程中不合理且不具效率之作業，並利用修訂日常作業表單來控制作業流程中可能造成的浪費，以及將重要績效指標置入表單內，並於組織流程優化及改造後，制定出關鍵績效衡量指標。;The rise of the Internet has made the technology and economy more prosperous and progressive, the information transmission has been faster and more convenient, and the product life cycle has been shortened. Enterprises have been guided by customer demand, so enterprises need to have more rapid response capabilities to respond to the market. I am impatient. In recent decades, the challenges faced by enterprises have been changing with each passing day, the environmental issues of global attention, and the labor issues and food safety issues discussed in recent years. In addition to the above-mentioned major environmental problems, customers’ requirements for product prices, quality and services are also Increasingly, in such a difficult situation, the key to the future of the company is to have core technology and flexible operational capabilities.
A correct and effective business strategy is a prerequisite for a company to have a competitive advantage. Turning the strategy into concrete action and continuing to promote it through existing resources requires sufficient maintenance management capabilities to achieve the goal and achieve outstanding results. business performance. In order for the strategic objectives to be successfully achieved, the organization must have a clear division of responsibilities, which depends on a clear and efficient organization process, and good and effective communication of the team, so that employees are highly cohesive. However, due to the over-emphasis on flexibility and the importance of corporate process management, many small and medium-sized enterprises in Taiwan are so low that the "cost" and "time" of improving the competitiveness of enterprises can be mastered, making corporate decision-making highly dependent. The intuition of decision makers.
For traditional manufacturing, not only advanced and superior science and technology, improved product quality, and lower operating costs are required, but the appropriate process is a key advantage for successful companies compared to competitors. More importantly, continuous inspection and optimization of enterprise process management. In order to strengthen competitiveness and achieve the goal of sustainable development. Therefore, the transformation of strategy as the execution ability of specific actions is more important for the achievement of business strategy objectives.
This study is aimed at the organizational structure of the case company, the key process of the company′s operation, the business quotation operation process, by sorting out the operation process, removing the unreasonable and inefficient work in the process, and using the revised daily operation form to control the operation process may cause Waste, and put KPI into the form, and develop key performance measures after organizational process optimization and transformation.