台灣隨著世界趨勢積極推動智慧醫療，然而台灣對智慧醫療的關鍵成功要素也不夠明確。本研究從供給面整理出台灣發展智慧醫療的要素架構，分別是「電子病歷之應用」、「利益相關者的參與」、「國家領導與治理」與「民間企業的經營與管理」構面，及其對應之次構面與34個要素共四個層級，並使用層級分析程序法，藉由延攬13位專家學者組成決策群體，找出優先權重要素，並在研究中找出台灣智慧醫療的關鍵成功要素並發展相關建議，提出政府學界與產業界在智慧醫療上的著重不同點。研究結果發現領導者的支持將為智慧醫療發展的契機，國家醫療政策的穩定將給予醫療產業創新發展的可能，而民間企業根據需求投入因應資源更是智慧醫療推動力量的來源，資訊安全更是電子病歷應用上的基本保障。而國家層級的智慧醫療發展需仰賴跨領域的溝通協調，政府學界認為電子病歷的資料內容品質尤為重要，而產業界則強調健康數據的資訊交換技術；又如政府學界將政策方針的擬定視為最高優先，反觀產業界則認為計畫執行最為重要。如何在認知落差下取得共識據以實行，才是發展智慧醫療的關鍵。;Taiwan has promoted eHealth with world trends actively, but what’s the critical success factors for eHealth are not clear enough.The reaserch sorts out the factors of Taiwan, developing of eHealth from the supply side, namely, “Application of Electronic Medical Records”, “Participation of Stakeholders”, “National Leadership and Governance” and “Management of the Private Enterprises” faces, and its corresponding sub-facets, have four levels of 34 elements with Analytic Hierarchy Process method to recruit decision-making groups by 13 experts to find out the application of critical success factors priority. In the research found out the critical success factors of Taiwan′s eHealth and developed relevant recommendations, and proposed that the different points they cared between government and industry. The result shows that the support from leaders will be a critical reason for eHealth development. The stability of the national medical policy will give the medical industry the possibility of innovation and development. The private enterprises have to follow the demands, which is the source of eHealth driving force. Information security is the basic guarantee for the application of electronic medical records. Developing national eHealth depends on cross-disciplinary coordination. The government and academic circles believe that the quality of electronic medical records is particularly important, while the industry emphasizes the exchange of health data. However, the government and academic circles consider the formulation of policy guidelines has the higher priority. In contrast, the industry believes that the implementation of the plan is the most important. How to achieve consensus under the cognitive gap is the key to the development of eHealth.
