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    题名: 混合編組消防分隊勤務編排最佳化之研究;The Study of the Optimization Model for Firefighter’s Duty Scheduling based on Mixed Task Groups.
    作者: 李吳曼博;WU, MAN-PO LI
    贡献者: 土木工程學系在職專班
    关键词: 消防;混合編組;救災編組;整數規劃;LINGO;Fire fighting;Mixed grouping;Fire rescue grouping;Integer programming;LINGO
    日期: 2021-07-19
    上传时间: 2021-12-07 10:56:37 (UTC+8)
    出版者: 國立中央大學
    摘要: 為守護民眾生命財產安全,我國消防人員勤休採24小時制,以便隨時應付突發之災害及救援。為解決人力不足及勤業務增加的課題,自105年起,逐年增加一般特考消防人員之名額,截至109年約有2400餘名取得任用之消防新血投入行列,對於人力不足的情況下,希望通過考訓用的方式,補充即戰力,以緩解人力不足的窘境。民眾對於消防服務要求與日俱增,長期面對高壓繁重的工作環境,外勤單位之人力指派要能針對勤務種類、勤務屬性做通盤性考量及即時的變動,勤務分配的公平性足顯其重要性。依據內政部消防署統計,全國消防專責單位僅有12處,勤務編排者為配合不同屬性成員的應勤限制時,往往可能無法兼顧公平及合理性,令勤務編排更加棘手。
    本研究以某縣市政府消防局外勤消防分隊為範例,以混合整數規劃方法,參考每日在隊人數、應勤限制、合理休息時間,考量救災之核心任務,加入救災車輛編組指派,兼具救災能量派遣之編排條件,建立數學模式,利用LINGO 17.0套裝軟體,搭配Mircosoft Excel試算表快速求解最佳化人力指派結果。與以往人工經驗排班相比較,本研究確實達到公平、合理及快速之目標,變更相關重要參數以進行敏感度分析及方案分析,觀察對整體的影響程度及情境適應,結果可供單位幹部作分隊勤務調整及人力預控之參考應用
    ;In order to protect the safety of people′s lives and property, Taiwan′s firefighter regularly take shift system on 24-hour basis, so as to cope with emergencies and rescue at any time. For solving the problem of manpower shortage and service increase, the number of firefighter through general special examination has been increased year by year since 2016, and up to 2020, about 2,400 newly recruitment of firefighters have been put into the ranks. In the case of manpower shortage, it hopes that supplement the combat capability through examination and training can relieve the manpower shortage dilemma. With the increasing demands of the public on fire service and confronted with high pressure and heavy work environment for a long time, the manpower assignment of the field units should be comprehensively considered and timely changed according to the types and attributes of the duty, so the fairness of the duty assignment is of great importance. According to the statistics of the National Fire Agency of the Ministry of the Interior, there are only 12 special fire units in the country, and the duty arranger may not give consideration to fairness and rationality in order to meet the attendance restrictions of members with different attributes, which makes the duty arrangement more difficult.

    This study takes the field fire brigade of the fire department of a county government as an example. Based on the mixed integer programming method, the core task of fire rescue was considered by referring to the daily number of team members, attendance limit and reasonable rest time. The mathematical model was established by also taking into account the scheduling conditions of fire rescue energy dispatch to use the Lingo 17.0 software package combined with Mircosoft Excel, so as to quickly solve the optimal manpower assignment results. Compared with previous manual experience scheduling, this study has indeed achieved the goal of fairness, rationality and rapidity. Sensitivity analysis and scheme analysis have been carried out by changing relevant important parameters to observe the overall influence degree and situation adaptation. The results can be used as reference for unit cadre′s duty adjustment and manpower pre-control.
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