| 摘要: | 近年來，民眾對於公共服務需求漸增且多樣化，然而國家資源有限，地方政府因面臨中央財政短絀且補助經費減少的影響之下，在公共服務的供給效率、效益上普遍不佳，此外，受到民主政治與經濟快速成長的影響，民眾主動參與公共事務的意識漸趨成長，政府部門透過與非營利組織的協力與相互合作，不僅可以填補政府所欠缺的人力資源及專業性之外，亦可減輕其財政上的負擔及困境、提升公共服務供給的效益並能有效地整合雙方的資源，以達到共創雙贏之目的。
本研究運用文獻分析法、深入訪談法及個案研究法等質性之研究方法，針對由桃園市政府原住民族行政局所捐助成立的財團法人桃園市原住民族發展基金會，在推動桃園市原住民族青年創業輔導計畫之運作模式、執行現況、遭遇困境及其成效為何、受輔導之桃園市原住民族創業青年或團隊對於不同服務提供者之間的需求差異為何?並藉由文獻資料與深入訪談資料的梳理及分析，進一步驗證在實務上運作之情形是否得以提升公共服務供給效率及效能，並且符合人民的期待。最後，根據本研究之發現及結果提出未來發展之建議。;In recent years, the public′s demand for public services has increased and diversified. However, due to limited national resources and local governments facing financial shortages and reduced subsidies from the central government, the efficiency and benefits of public services are generally poor. Additionally, influenced by democratic politics and rapid economic growth, people′s awareness of actively participating in public affairs is gradually increasing. Through cooperation and collaboration with nonprofit organizations, government departments can not only make up for the lack of human resources and expertise but also reduce their financial burden and difficulties, improve the efficiency of public service supply, and effectively integrate the resources of both parties, achieving a win-win situation.
This study utilizes qualitative research methods such as documentary analysis, in-depth interviews, and case studies. It focuses on the Taoyuan Indigenous Peoples Development Foundation, which was established with donations from the Taoyuan City Government Department of Indigenous Affairs. The study aims to explore the operational model, current situation, encountered difficulties, and achievements of the Taoyuan City Indigenous practicing youth entrepreneur assistance project, as well as the differences in demand among Taoyuan City Indigenous youth entrepreneurs or teams for different service providers. By sorting and analyzing the literature and in-depth interview data, this study further verifies whether the practical operation can improve the efficiency and effectiveness of public service supply and meet people′s expectations. Finally, based on the findings and results of this study, recommendations for future development are proposed. |
