本研究提出一個服務導向的軟體開發衡量輔助工具:Control Chart Service,透過服務導向架構(Service Oriented Architecture, SOA)所提供的擴充性與彈性,來提升管制圖服務(Control Chart Service)之應用範圍與領域。管制圖(Control Chart)主要構成元素包含了圖形類型(Chart Type)、判定規則(Rule)以及來源資料(Source Data),使用者可依照需求將管制圖主要構成元素製作成為網際服務(web service)。本系統具備網際服務可安裝、移除的特性,擴增管制圖的類型與內部規則;更可藉由定義新的管制圖樣版(Control Chart Template)功能,提供使用者更強力的複合服務。本系統並包含特殊原因(Special Cause)編輯系統,讓使用者可以更有效的對軟體開發從統計與衡量的角度進行控管。 This paper details a service-oriented software development measurement assistant: Control Chart Service. By taking advantage of extendibility and flexibility of service oriented architecture (SOA), Control Chart Service can be applied to a wider scope and domain. A control chart comprises three main components: chart type, rules and source data, which can be implemented as web services depended on users needs. The proposed Control Chart Service is expendable in the way that web services can be plugged in or out the system with different control chart types and inner rules. With the function of defining new control chart template, this system can provide users with powerful composite services for data analysis. The proposed Control Chart Service also includes a Special Cause Editor, which helps user controlling his/her software development in a quantitative manner.