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    Please use this identifier to cite or link to this item: http://ir.lib.ncu.edu.tw/handle/987654321/9689


    Title: IM Finder: 透過即時通訊網路線上使用者找尋解答;+C2330IM Finder: Searching Answers via Online Users on Instant Messenger Networks
    Authors: 黃俊傑;Jyun-jie Huang
    Contributors: 資訊工程研究所
    Keywords: 同儕式網路計算;社交網路;即時通訊;Peer-to-Peer Computing;Instant Messenger;Social Network
    Date: 2009-01-10
    Issue Date: 2009-09-22 11:53:37 (UTC+8)
    Publisher: 國立中央大學圖書館
    Abstract: 近來線上的社交網路工具和服務,在網路上極度的受到歡迎。透過線上社交網路,使用者可以建立個人的線上社群,在其中使用者可以和其他擁有相同興趣的使用者進行互動。即時通訊也可算為社交網路服務的一種,在其中每個使用者可以手動輸入自己的聯絡人清單,並可進行兩人或多人的即時文字訊息傳送、語音交談、以及檔案傳輸等。即時通訊的網路可說是目前最大的數位社交網路之一,其中隱含了大量的線上人力資源。在每天的生活和工作中,我們時常遇到很多問題或是會對未知的事物產生興趣,會想知道答案或是徵詢別人的意見。即使現在人們可以透過搜尋引擎丶論壇討論區、電子郵件丶或向朋友詢問,卻仍然需要花費許多時間去搜尋丶組識或是等待答案回覆。如果可以即時的找到具有足夠知識的線上回答者,將可以降低我們花在瀏覽網頁、等待論壇的回應者或是詢問朋友的時間。在這篇論文中我們介紹一個基於即時通訊網路的答案找尋系統(IM Finder)。此系統可以透過即時通訊聯絡人所構成的社交網路,幫助找尋問題答案的詢問者,即時並精確找尋到具有足夠知識的聯絡人來回答問題。當使用者在找尋問題時,會利用其它使用者成功找到回答者的經驗以達到較好的準確度。系統主要是仰賴過去問過的問題和新問題之間的相似度以及朋友間的信任,提供即時且精確的多跳聯絡人轉傳問題機制,以尋找適當的線上IM使用者即時地回答問題。 The recent online social network tools and services on the Internet are extremely popular. Through the online social networks, users can create personal online communities in which users can interact with each other of the same interest. Instant Messenger (IM) can also be regarded as one of social network services. In IM, each user can build the list of contacts such that two or more persons in the list can initialize instant text messaging, voice chatting and file transfering. The Instant Messenger network is one of the largest digital social networks with a lot of online human resources. In daily life and work, we often face many questions (problems), and/or have interest in something unknown. We would like to know the answers to the questions or consult the suggestions of others. Although search engines, web-based forums, and inquiries to friends via e-mails or instant messenger are all methods we can use today for seeking answers to the questions, in many cases, much time is still spent to search, organize, or wait for responses. If knowledgable online IM user can be handily found to answer questions in real-time, then the time spent to browse webpages, wait for forum responses, or inquire may be dramatically reduced. In this thesis, we propose an answer-finding system (IM Finder) that helps people accurately find knowledgable online users to answer questions in real-time via the social network based on Instant Messenger's contacts. Users share successful experiences of finding responders to achieve greater efficiency when seeking answers to questions. System relies on similarity measures between historic and new questions asked, and the trust among mutual friends, to provide timely and accurate mechanism of multi-hop question relay through contacts to find appropriate IM online users to answer questions interactively.
    Appears in Collections:[Graduate Institute of Computer Science and Information Engineering] Electronic Thesis & Dissertation

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