博碩士論文 87423022 詳細資訊




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姓名 曾弘彰(Hong-Tzuan Tseng)  查詢紙本館藏   畢業系所 資訊管理學系
論文名稱 知識利用的軟體專案管理環境
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摘要(中) 此軟體環境之發展係藉由探討(1)專案成功或失敗的關鍵因素,(2)專案管理知識的特性,(3)專案管理學習之方式、模式,(4)專家系統及相關研究在專案管理知識處理之經驗,首先發展出一個將專案管理知識結構化的方式。然後將此知識結構化方式嵌入知識管理的流程迴圈,以發展出專案管理知識之知識管理之完整模式,再以此模式為基礎,開發合適之軟體工具。
在專案管理的知識管理流程架構中,主要包括知識產生、知識蒐集、知識整理與整合,以及知識的分享與轉移四階段形成之迴圈所構成。在此一架構中,知識為核心要素,而如何將知識產生與蒐集是最為重要與困難的工作。本研究發展了一個軟體工具,能讓使用者透過系統性思考而產生、蒐集專案管理的知識。對於專案管理知識的整理與傳播利用,則透過網站的服務來達成。
摘要(英) To develop such a software environment, we create a structural framework to hold project management knowledge first. Then, we set the structural framework in the knowledge management process cycle to form a project management knowledge utilization model. Finally, the knowledge utilization model is used as the basis to develop software environment proposed.
The knowledge management process cycle includes knowledge creating, knowledge collecting, knowledge arrangement and integration, and knowledge sharing and transmission. In this cycle, knowledge is the kernel element. The creation and collection of the useful knowledge is the most difficult and important work. We have developed a software tool which enable the user to create and collect project management knowledge in a structured way.
關鍵字(中) ★ 專案管理
★ 知識管理
★ 知識結構化模式
★ 專案管理動作
關鍵字(英) ★ project management
★ knowledge management
★ knowledge utilization model
★ project management action
論文目次 第一章緒論
1-1前言
1-2研究動機
1-3研究目的
1-4研究架構
1-5預期研究成果
1-6章節摘要
第二章文獻探討
2-1專案成功的關鍵要素
2-2專案管理知識
2-2-1 專案知識的特性
2-2-2 專案管理的學習架構
2-3知識管理
第三章系統設計概念
3-1現行系統、技術之檢視
3-1-1 專家系統
3-1-2 智慧資產擷取系統
3-2系統設計
3-2-1 專案知識之知識管理
3-2-2 專案知識之產生與結構化
3-2-3 專案知識蒐集與整理、整合
3-2-4 專案知識之分享與轉移
第四章系統說明
4-1系統環境
4-2系統功能說明
4-3系統操作說明
4-4系統測試說明
4-4-1 實驗流程概述
4-4-2 實驗結果
第五章結論與建議
5-1結論
5-2 研究貢獻
5-3 後續研究建議
參考文獻
參考文獻 中文部分:
[1] 周世傑, 陳亦明, 林熙楨, “企業遠距教學平台”, 第五屆商業教育學術研討會, 彰化, 1999年4月
[2] 信懷南, “不確定年代的專案管理 : 瞎拼豈會贏”, 聯經出版社, 1998, pp.8-9
[3] 戴文波(Thomas H. Davenport)及普賽克(Laurence Prusak)著, 胡瑋珊譯, “知識管理 : 企業組織如何有效運用知識”, 中國生產力, 1999
英文部分:
[4] Abiteboul, S., “Querying Semi-Structured Data”, In Proceedings of the International Conference on Database Theory, Delphi, Greece, January 1997.
[5] Allen, Warren E., “Establishing Some Basic Project-Management Body-of-Knowledge Concepts”, International Journal of Project Management, Vol. 13, No. 2, 1995, pp. 77-82
[5] Allen, Warren E., “Establishing Some Basic Project-Management Body-of-Knowledge Concepts”, International Journal of Project Management, Vol. 13, No. 2, 1995, pp. 77-82
[7] Ayas, Karen, “Integrating Corporate Learning with Project Management”, International Journal of Production Economics, Vol.51, No.1-2, 1997, pp.59-67
[7] Ayas, Karen, “Integrating Corporate Learning with Project Management”, International Journal of Production Economics, Vol.51, No.1-2, 1997, pp.59-67
[7] Ayas, Karen, “Integrating Corporate Learning with Project Management”, International Journal of Production Economics, Vol.51, No.1-2, 1997, pp.59-67
[7] Ayas, Karen, “Integrating Corporate Learning with Project Management”, International Journal of Production Economics, Vol.51, No.1-2, 1997, pp.59-67
[11] Collier, Bonnie, “A Defined Process for Project Postmortem Review”, IEEE Software, pp. 65-72, July 1996.
[11] Collier, Bonnie, “A Defined Process for Project Postmortem Review”, IEEE Software, pp. 65-72, July 1996.
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[14] Garvin, D.A., “Building a Learning Organization”, Harvard Business Review, Vol. 71, No. 4, 1993, pp. 78-91
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[15] Gordon, Jack, “Intellectual Capital and You”, Training, Vol. 36, No. 9, Sep. 1999, pp. 30-37
[17] Kotnour, Tim, “A Learning Framework for Project Management”, Project Management Journal, Vol. 30, No. 2, 1999, pp. 32-38
[17] Kotnour, Tim, “A Learning Framework for Project Management”, Project Management Journal, Vol. 30, No. 2, 1999, pp. 32-38
[19] Linberg, Kurt R., “Software Developer Perceptions about Software Project Failure : A Case Study”, The Journal of Systems and Software, Vol. 49, Issue 2-3, 1999, pp. 177-192
[20] Nonaka Ikujiro, “The Knowledge-Creating Company”, Harvard Business Review : Boston, Vol. 69, No. 6 , 1991, pp. 96-104
[21] Nonaka Ikujiro and Konno Noboru, “The Concept of ‘Ba’ : Building a Foundation for Knowledge Creation”, California Management Review, Vol. 40, No. 3, 1998, pp.40-54
[21] Nonaka Ikujiro and Konno Noboru, “The Concept of ‘Ba’ : Building a Foundation for Knowledge Creation”, California Management Review, Vol. 40, No. 3, 1998, pp.40-54
[23] Peter, Lee A. and Homer, John, “Learning to Lead, to Create Quality, to Influence Change in Projects”, Project Management Journal, Vol. 27, No.1, 1996, pp. 5-11
[24] Pinto, Jeffrey K. and Kharbanda, Om P., “How to Fail in Project Management (Without Really Trying)”, Business Horizons, Vol. 39, No. 4,1996, pp. 45-53
[25] Pinto, Jeffrey K. and Mantel, Samuel J. Jr., “The Causes of Project Failure”, IEEE Transactions On Engineering Management, Vol. 37, No. 4, Nov. 1990, pp. 269-276
[26] Sachdeva, R. and Namburi, N.R. , “Expert System for Project Management”, International Engineering Management Conference, 1993, pp. 212-220
[27] Shane, Barry and Schumacher, Terry, “Capturing Intellectual Assets in a Project Management Organization”, Project Management Journal, Vol. 27, No. 12, 1996, pp. 3-11
[27] Shane, Barry and Schumacher, Terry, “Capturing Intellectual Assets in a Project Management Organization”, Project Management Journal, Vol. 27, No. 12, 1996, pp. 3-11
[29] Walsh, James P. and Ungson, Gerardo Rivera, “Organization Memory”, Academy of Management, Vol. 16, No 1, Jan. 1991, pp.57-91
[30] Walters, John R. and Nielson, Norman R., “Crafting knowledge-Based System”, 1993
[31] Winch, Graham, “Knowledge Management”, Manufacturing Engineer, Vol. 78, No. 4, 1999, pp. 178 —180
[31] Winch, Graham, “Knowledge Management”, Manufacturing Engineer, Vol. 78, No. 4, 1999, pp. 178 —180
指導教授 周世傑(Shyh-Jye Jou) 審核日期 2000-6-29
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