| 摘要: | 在激烈的全球競爭中，新產品開發成功的數量已明顯的成為企業獲利、及穩居產業龍頭的主要決定因素。而掌握世界級的新產品研發（NPD）流程則是『贏在新產品』的決勝點。台灣企業在產品設計、雛型設計、產品驗證與試量生產上都具有相當的競爭力。但是台灣企業在掌握世界級的新產品研發流程上則需加強：產品概念設計、大量客製化、頻繁的設計變更、研發設計知識的重用、以及在台灣特有中衛協力體系所延伸出的複雜度。解決這些問題新產品研發流程，除了需要精確的商業流程外，更需要先進的設計與研發服務平台。 因此本研究將發展一資訊系統，專注於品質機能展開程序的發展，來協助新產品開發流程的自動化，其目的在於解決目前新產品研發所遭遇的挑戰。品質機能展開是新產品開發流程中較為複雜且需要不同階段產品資料的應用，而本研究將先對品質機能展開的建構流程以及新產品開發流程中針對品質機能展開的應用做分析，而在發展資訊系統時，我們必須清楚了解我們所需要的是一個能夠完整表現產品資料的資料模型以及一個能夠適用此資料模型的系統架構。因此我們會設計一個靜態模型來表現品質機能展開的架構，進而進行系統設計及發展系統架構。而本研究也將會說明如何使用我們所發展出來的靜態模型以及系統架構來實現品質機能展開建構工作以及相關應用。 最後本研究利用開發Auxiliary Power Unit產品專案為例，利用我們所發展的靜態模型與系統架構來以驗證資訊系統的協助。雖然新產品開發流程中需要一定程度的人員參與，但是某些機械性的工作及任務的確是能藉由資訊系統的協助而完成，甚至達到自動化的目的，以縮短新產品開發流程的時間增加效率。 In today’s global competition, the number of successful new product launches has become major successful factor due to the profitability, leadership recognition and positioning that an enterprise can enjoy from new products. Possessing world-class New Product Development (NPD) processes in both business practices and IT support is critical for winning enterprises. Taiwanese enterprises are very competitive on areas like product design, prototyping, verification and validation, and pilot run. However, areas such as product concept design, mass customization, configuration and change management, seamlessly handling of frequent design changes (with collaborating vendors), and R&D knowledge reuse are all important for Taiwanese companies to further enhance in order to possess world-class NPD processes. In Our Research, we will develop a information system, focus on the development of the quality function deployment (QFD), to support the automation of the NPD process, and the objective is to provide a solution about the challenge in NPD process. QFD is more complexity process in NPD and it will use the variety of product data in different phase in NPD, and our research will analysis the construct process of QFD and the application of the QFD in NPD. When we develop the information system, we must understand clearly that we need a static model to represent the product data completely and a system framework that can use the static model properly. So we will design a static model to represent the framework of the QFD first, and then start system design and system architecture development. And our research will also describe how to use the static model and the system architecture to implement the construction of QFD and relative application. Finally our research use the product development project, Auxiliary Power Unit, as the example, to use our static model and system architecture and verify the support of information system. Although it need certain degree of user involvement in NPD process, but some mechanical work and task can accomplish by the support of information system, even achieve the goal of the automation, and shorten the time of NPD process to increase the efficiency. |
