近年來，科技的改變改變了大多數人們的生活，除了使我們所居住的城市更加便利外，人工智慧的出現更是帶給我們生活環境更加智慧化的一大福音。智慧城市在許多領域而言已是被大眾所關注的議題，然而，社會大眾對智慧城市所期待的認知與需求尚未被廣泛地開發，本研究的主要目的為探討市民對發展智慧城市的需求並做出發展策略以供政府或決策機關要發展智慧城市之參考。 首先，經由文獻回顧將結構方程模型與問卷內容結合，接著納入專家訪談的內容以驗證假說並建立結構方程模型。本研究之結構方程模型涵蓋七項構面，共計六十四個題項內容。本研究問卷以電子問卷為主要發放方式，回收共計511份，剃除無效問卷後，有效問卷數為455份，有效回收率為89.04%。問卷資料以AMOS 24.0建立結構方程模型進行分析，在95%信心水準下，七項假設皆成立。 在經過調整之後，結論顯示以社會大眾角度而言較為偏好的需求，同時也是政府機關或相關單位發展智慧城市時可執行策略之方向與排序。在所有排序中的前三名分別為關於智慧醫療與健康的改善、基礎建設的永續發展以及智慧交通的規劃。 ;Technology has changed the lifestyle for most of people and reformed the urban planning to make cities more inhabitable. Artificial Intelligence (AI) enhanced technology promoting smart living environment is one of good examples to benefit human beings. Smart city is a popular subject discussed in several aspects; however, recognition and demands based on civilians’ perspective have not been comprehensively explored yet. The research objectives are to explore the civilians’ demands and to determine the development strategies for smart cities. Literature review facilitated the structure how to compose the questionnaire using Structure Equation Modeling (SEM). Next the expert interviews were carried out to validate the hypotheses, SEM questionnaire structure, and any additional consideration that may be included. The modified SEM questionnaire, therefore, contained 7 aspects with 64 stems initially. The survey was conducted based on online convenient sampling. There were 511 respondents with 455 valid returns, giving a valid return rate at 89.04%. With the use of AMOS 24.0 software, the hypotheses for SEM all stand under 95% confidence level. After adjusted, the findings show the preference ranking of civilians’ demands as well as the base for the strategies for developing a smart city based on their corresponding weights. Two of top three strategies should lie in the improvement for smart care and the other one is associated with sustainable infrastructure and smart transportation.
