影響員工對績效考核變革態度因素之探討

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黃玟綺(Wen-Chi Huang) 查詢紙本館藏

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人力資源管理研究所

論文名稱

影響員工對績效考核變革態度因素之探討
(The factors of attitude for the employeesin performance Change)

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摘要(中)

本研究是在考核變革下檢測何種因素會影響員工在面臨考核制度變革的態度?以「考核正確性知覺」與「考核制度了解程度」作為員工面臨考核制度變革之態度因素，並投以「考核制度溝通效用知覺」與「考核訓練成效」作為檢測項目。
利用南桃園某醫療院所中120同仁做為樣本，進行考核變革下影響員工態度之問卷調查。研究結果證實組織進行考核變革時，若能有效進行考核制度溝通，則可提升員工考核制度的了解；同時對考核者施以訓練時若能配合考核擔責，則能強化考核訓練之成效。而本研究進一步提出相關的管理意涵，提供實務上欲施行考核制度變革之方向。

摘要(英)

The study detected what kinds of factors will affect the staff attitudes when they face performance changes? We use "the correctness of perception" and "understanding of performance appraisal system" as attitude factors of a staff faced appraisal system change and make use of " communication perception "and" training effectiveness "as the test items.
Utilizing a sample of 120 employees from a hospital in Taoyuan city, they were surveyed by questionnaires to test their attitude in performance change. The result shows that when organization has performance change, they can communicate with employees and then promotes their understanding. Using appraisal training for rater, the result also shows that we can add accountability to strengthen the inspects of training Management implications and recommendation are discussed for companies who will adopt performance change.

關鍵字(中)

★ 考核訓練效能
★ 考核變革

關鍵字(英)

★ Training Effectiveness
★ Performance Change

論文目次

第一章緒論…………………………………………………………..1
第二章文獻探討……………………………………………………..3
第一節影響員工對考核變革的態度因素......................3
第二節研究假設..........................................4
第三節考核擔責對考核制度的投入要素和受評者知覺的響……..5
第三章研究方法………………………………………………………8第一節研究架構…………………………………………..........8
第二節研究對象…………………………………………..........9第三節變數說明………………………………………………………11
第四節研究流程…………………………………………….......12
第五節變數衡量…………………………………………………….13
第四章研究結果…………………………………………………….15
第一節探索性因素分析……………………………………………15
第二節信度分析……………………………………………………16
第三節敘述性統計分析…………………………………........17
第四節相關分析…………………………………………………..19
第五節影響員工對考核變革態度的投入要素之階層迴歸分析……21
第五章結論……………………………………………………………26 第一節研究結論與討論…………………………………………….26
第二節管理意涵…………………………………………........29
第三節研究限制與建議……………………………............30
參考文獻……………………………………………………………31
圖表目錄
圖一本研究研究架構…………………………………….......8
圖二本研究研究流程………………………………………………12
圖三考核擔責對訓練成效之調節效果………………………………25
表一各因素量表之內部一致性係數…………………………………16
表二回收樣本之人口統計變項表……………………………....17
表三回收樣本之平均數與標準數……………………………………18
表四各變項相關分析表………………………………………………20
表五多元回歸線性檢定………………………………………………21
表六員工對績效考核變革態度之階層迴歸分析……………………23
表七本研究之研究結果…………………………………………….26

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指導教授

林文政(Wen-jeng Lin)

審核日期

2011-1-21

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