人力資源管理措施、員工知覺、工作動機與組織承諾之關係研究

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林亞蒨(Ya-Chien Lin) 查詢紙本館藏

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人力資源管理研究所

論文名稱

人力資源管理措施、員工知覺、工作動機與組織承諾之關係研究
(The Relationship among Human Resource Management Practices, Employee’s Perception of HRM Practices, Work Motivation and Organizational Commitment.)

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摘要(中)

本研究主要探討人力資源管理措施、員工對人力資源管理措施知覺、工作動機與組織承諾之間的關係。研究對象為2009年天下雜誌公布之千大製造業、五百大服務業、一百大金融業之企業員工，並採用問卷調查法了解各公司目前執行人力資源管理措施情況和員工目前對於工作的想法。最後回收37家公司資料，包含44份由資深人資主管填寫的公司層次問卷，有效回收率46.81%；589份由公司員工填寫個人層次問卷，有效回收率39.85 %。
透過階層迴歸分析，研究結果發現，員工對招募甄選措施的正向知覺在組織越注重招募甄選措施與組織承諾之間具有完全中介效果；內在工作動機在員工對訓練發展措施知覺與組織承諾之間具有正向干擾效果，在員工對薪資福利措施知覺與組織承諾之間具有負向干擾效果；外在工作動機在員工對薪資福利措施知覺與組織承諾之間具有正向干擾效果。最後，本研究進一步針對實證結果提出理論、管理意涵，提供學術、企業在人力資源管理領域研究之參考。

摘要(英)

The main purpose of this study is to discuss about the relationship among human resource management practices, employee’s perception of HRM practices, work motivation and organizational commitment. We collected data from Top 1000 manufacturing industry, Top 500 service industry and Top 100 financial industry reported by CommonWealth Magazine in 2009. We use questionnaire to inquire how much the company emphasize on HRM practices and what employees think about their job. We finally got 37 company data completed by senior HR managers and 589 valid questionnaires completed by employees, resulting a return rate of 46.81% and 39.85% respectively.
Data were analyzed via hierarchical regression and the results are as following: First, we found that employee’s positive perception of staffing practices have mediating effect on the relationship between staffing practices and organizational commitment. Second, we also found that employee’s perception of training practices and organizational commitment were positively moderated by intrinsic work motivation; employee’s perception of compensation practices and organizational commitment were negatively moderated by intrinsic work motivation and positively moderated by extrinsic work motivation. At the end, we discussed theoretical and practical implications of these results for future application.

關鍵字(中)

★ 組織承諾
★ 工作動機
★ 知覺
★ 人力資源管理措施

關鍵字(英)

★ Organizational commitment
★ Work motivation
★ Perception
★ Human resource management practices

論文目次

中文摘要 i
英文摘要 ii
目錄 iii
圖目錄 iv
表目錄 v
第一章緒論 1
第一節研究動機 1
第二節研究目的 3
第二章文獻探討 4
第一節人力資源管理措施 4
第二節員工對人力資源管理措施之知覺 8
第三節組織承諾 11
第四節工作動機 14
第五節研究假說推論 17
第三章研究方法 24
第一節研究架構 24
第二節研究對象 25
第三節研究變項之定義與衡量 26
第四節資料分析方法 29
第四章實證結果分析 30
第一節研究樣本特性描述 30
第二節信度分析 33
第三節相關分析 34
第四節迴歸分析 36
第五章結論與建議 47
第一節研究結論 47
第二節研究意涵 51
第三節研究限制與建議 53
參考文獻 55

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指導教授

房美玉(Mei-Yu Fang)

審核日期

2011-7-22

推文