360度評量受評者工作目標明確性知覺因素之探討

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陳彥儒(Yen-ju Chen) 查詢紙本館藏

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人力資源管理研究所

論文名稱

360度評量受評者工作目標明確性知覺因素之探討
(The Study of Factors of Ratees' Goal understanding in 360 Degree Feedback Evaluation)

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至系統瀏覽論文 ( 永不開放)

摘要(中)

本研究以六家個案公司當中擔任360度評量受評者角色的366位主管進行問卷調查。研究結果發現，360度評量的成功因素：「整體保密認知」、「評量溝通認知」、「回饋面談認知」與「評量來源能力認知」，均透過「受評者接受性知覺」的中介效果而非干擾效果，對於「工作目標明確性知覺」產生影響。最後根據研究結果，提出實施360度評量的相關建議。

摘要(英)

The study surveyed 366 managers as the ratees of 360 degree feedback evaluation in 6 companies. The key factors to ratees’ perception of validity- perceptions of confidentiality, understanding, interview feedback, and abilities of raters in 360 degree feedback- affect goal understanding through the mediating effect but not moderating effect of ratees’’ perceived acceptance. This study also suggest something important about carrying out 360 degree feedback evaluation.

關鍵字(中)

★ 工作目標明確性知覺
★ 360度評量
★ 受評者接受性知覺

關鍵字(英)

★ 360 degree feedback evaluation
★ ratees' perceived acceptance
★ goal understanding.

論文目次

目　錄 i
表目錄 ii
圖目錄 ii
第一章序論 1
第一節研究背景與動機 1
第二節研究目的 3
第二章文獻探討 4
第一節 360度評量制度的意義與功能 4
第二節受評者態度之影響因素探討 7
第三節受評者接受性知覺之中介效果 11
第三章研究方法 13
第一節研究架構 13
第二節研究對象 15
第三節研究流程 17
第四節研究工具 18
第五節統計分析方法 21
第四章研究結果 22
第一節因素分析 22
第二節信度分析 28
第三節敘述性統計分析 29
第四節相關分析 31
第五節受評者接受性知覺之迴歸分析 32
第六節中介效果分析 34
第五章研究結論與討論 39
第一節研究結論 39
第二節管理實務意涵與應用 44
第三節研究限制 46
第四節研究建議 47
參考文獻 48
附錄本研究問卷 53

參考文獻

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沈富鈞，2007，實施多源評量成功因素、受評者接受度知覺與受評者自我才能
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指導教授

林文政(Wen-jeng Lin)

審核日期

2010-6-2

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