容貌對工作選擇與薪資之影響─以金融保險業務人員為例

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許馨予(Hsin-yu Hsu) 查詢紙本館藏

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人力資源管理研究所

論文名稱

容貌對工作選擇與薪資之影響─以金融保險業務人員為例
(The influence of physical appearance on job choice and salary: The case of finance and insurance salespeople.)

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摘要(中)

美麗是近十多年來經濟學者很關心的重要議題。學者關心它在勞動市場的經濟效益，美貌是否能為個人帶來更好的工作績效及經濟成就？個人是否因為了解自身容貌的優勢而選擇對其有比較利益的工作？
目前關於美麗的文獻雖然很多，但沒有探討美貌是否會透過工作的選擇來影響其薪資的高低，本研究為填補此知識的缺口，試行以員工的工作選擇為中介變數，探討其在美貌與薪資之間的中介效果。本研究以金融產業C公司的正規業務員為個案研究的對象，經隨機抽樣取得346份有效問卷，本研究使用迴歸分析取得下列結果：(1)美貌對工作選擇有顯著影響；(2)工作選擇對薪資有顯著影響；(3)美貌對薪資有顯著影響；(4)工作選擇對美貌與薪資的關係有部分中介效果。其政策意涵是在選擇與顧客有面對面接觸的工作時，必須要注意到美貌與否會對薪資成就帶來影響。

摘要(英)

During the last ten years or so beauty has become an important research issue for economists. Economists, especially labor economists are interested in this topic because they want to find out whether beauty is able to bring forth positive economic effect on the labor market. This topic is an important issue for scholars and practitioners in human resource management as well because they want to know whether beauty could bring better performance and greater economic achievement for the individual worker. Furthermore, it is important for an individual worker to be aware that their appearance is able to influence his performance and salary by choosing different types of jobs.
Although there are plenty of literature on this topic, but none is on the effect of beauty on an individual worker via his choice of types of jobs. Therefore, in this study we investigate the mediation effect of job choice on the relationship between beauty and salary. In this study we pick the securities company C and their regular sales employees as the objects of our study. In company C there are two types of sales persons, one group of employees deals with customers personally and directly, the other group deals with customers indirectly via telephone calls. By randomly selecting 346 sales persons in this company we have the following findings: (1) Beauty has a positive influence on job choices. (2) Job choice has a positive effect on salary. (3) Beauty has a positive influence on salary. (4) Job choices have partial mediation effect on the relationship between beauty and salary.

關鍵字(中)

★ 容貌
★ 工作選擇
★ 薪資

關鍵字(英)

★ salary
★ Physical appearance
★ job choice

論文目次

第一章緒論 1
第一節研究背景與動機 1
第二節研究目的 2
第三節研究流程 3
第二章文獻探討 4
第一節美貌之意涵 4
一、美貌之重要性 4
二、一致性的審美標準 5
三、就業歧視與外貌主義 5
第二節工作選擇之意涵 7
一、工作選擇的源起 7
二、工作選擇、外貌與薪資 8
第三節薪資 10
一、容貌與薪資 10
二、身高與薪資 15
三、肥胖與薪資 17
四、牙齒與薪資 21
五、小結 22
第三章研究方法 26
第一節研究架構與假設 26
第二節研究對象與抽樣方法 27
一、研究對象 27
二、抽樣方法 27
第三節變數衡量 29
一、自變數(Independent Variables) 29
二、中介變數(Mediator) 29
二、依變數(Dependent Variable) 30
三、人口統計變數(Demographic Variables) 30
第四節資料分析方法 31
第四章實證分析與討論 32
第一節樣本敘述性統計分析 32
第二節相關分析 35
第三節迴歸分析 36
一、容貌與工作選擇 36
二、工作選擇與薪資 37
三、容貌與薪資 39
四、工作選擇對容貌與薪資之中介效果檢測 40
第五章結論與建議 43
第一節實證結果 43
第二節管理意涵 45
第三節研究限制與後續研究建議 45
參考文獻 47
附錄一研究問卷 52

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指導教授

李誠(Joseph S. Lee)

審核日期

2010-7-8

推文