發展一服務導向之醫療旅遊服務平台

以作者查詢圖書館館藏

、以作者查詢臺灣博碩士

、以作者查詢全國書目

、勘誤回報

、線上人數：11

、訪客IP：3.147.44.146

姓名

楊淑惠(Shui-Hui Yang) 查詢紙本館藏

畢業系所

工業管理研究所

論文名稱

發展一服務導向之醫療旅遊服務平台
(A service-oriented platform of medical tourism service design system)

相關論文

★ 應用MFM 與PPM 監控協同設計之執行流程	★ 應用DSM與DRFT於汽車電子之協同開發流程
★ 一協同設計專案團隊組成方法- 以安全監視器產品為例	★ 應用認知工程開發全球化光纖通訊系統
★ 羽絨產業策略規劃-應用品質機能展開分析法	★ 重電業協同專案管理績效之研究-以變電所統包工程為例
★ 以屬性導向新產品開發之流程塑模與分析– 以醫療器材產業為案例	★ 以品質機能展開法應用於主管管理職能之建構
★ 應用參考模型以及流程建模改善供應鏈績效-以投影機產業為例	★ 協同產品開發之流程管理 - 以汽車零件為例
★ 配電系統之高壓電纜接頭供應商評選	★ 應用品質機能展開於產品開發之流程分析-以刀鋒式伺服器為例
★ 實施精實六標準差改進製程良率－以機頂盒表面黏著技術為例	★ 太陽能模組產業之決策營運研究
★ 新產品開發階段導入替代料之流程建模及潛在風險分析	★ 應用實驗設計研發PET複合膜及改善厚膜翹曲問題

檔案

[Endnote RIS 格式]

[Bibtex 格式]

[相關文章]

[文章引用]

[完整記錄]

[館藏目錄]

[檢視]

[下載]

本電子論文使用權限為同意立即開放。
已達開放權限電子全文僅授權使用者為學術研究之目的，進行個人非營利性質之檢索、閱讀、列印。
請遵守中華民國著作權法之相關規定，切勿任意重製、散佈、改作、轉貼、播送，以免觸法。

摘要(中)

全球服務業中，醫療健康保健及旅遊業是已經成熟的產業。然而，多數業者仍專注於本身服務價值的提升，卻無法獲得突破性的發展。近年來，由於各地區醫療品質的提升及個人對健康的重視，對於在國內顧客等候就醫時間過長和醫療費用高的現象感到不滿意。因此透過產業策略上的整合，發展出一套結合醫療與旅遊的概念。在現階段中，醫療與觀光產業整合發展上仍然各自為政，產業間保持舊有的運作方式，造成在協同流程設計及資訊交換無法有效的結合與溝通外，也使得過多的資源浪費未能有效的運用，無法達到預期的功效。
本研究目的在提出一個服務導向的服務整合性平台，協助開發團隊進行協同設計及資訊交換。此平台以服務導向為資訊系統架構，同時結合快速應用系統開發環境，提供有價值的服務資源、活動以及資訊。最後，透過UML作為分析與設計上的工具，有系統的描述整合性平台上所有相關活動的流程。藉由此平台以達到醫療與觀光產業的整合。

摘要(英)

In global service industry, the medical health care and the tourism are the mature industries. Most of the entrepreneurs focus on the promotion of service value, but still do not have the great breakthrough in their development. In recent years, due to the promotion of medical service and the awareness of personal health care, consumers are not satisfied with long waiting lists and the costs. In the present stage, the medical and the travel industries still operate their businesses in their own way. However, the original operating system has caused the coordination process design and the information exchange can’t be combined effectively and the waste of resources. Hence, the industries are unable to achieve anticipated effect.
The purpose of this study is to propose a service platform in order to assist the development of coordinate design and the information exchange. Service-oriented Architecture (SOA) is to create the information system as prototype and integrate Rapid Application Development (RAD) simultaneously. It not only provides the valuable service resources but also activities and information. Finally, by using Unified Modeling Language (UML) as the method of analysis and design, UML will be able to study the processes of platform and all related activities flow and hope the platform can achieve the integration of the medical and the travel industries.

關鍵字(中)

★ 服務設計平台
★ UML
★ 醫療服務
★ 旅遊服務
★ 快速應用系統開發

關鍵字(英)

★ medical service
★ Service-oriented Architecture (SOA)
★ Unified Modeling Language (UML)
★ Business model ontology (BMO)
★ travel service

論文目次

中文摘要 i
Abstract ii
Table of Content iii
List of Figure vi
List of Table vii
Chapter 1 Introduction 1
1.1 Background 1
1.2 Motivation 2
1.3 Research Objectives 2
1.4 Research Framework 3
Chapter 2 Literature Review 6
2.1 Medical tourism 6
2.1.1 Introduction of Medical tourism 6
2.1.2 Taiwan healthcare comparative advantages 8
2.1.3 Collaboration and Partnership 10
2.2 Information System Development (ISD) 11
2.2.1 Information System Development (ISD) Methodology 11
2.2.2 ISD process 13
2.2.3 RAD Introduction 15
2.2.4 RAD process 17
2.3 Service-oriented Architecture 19
2.3.1 SOA Introduction 19
2.3.2 SOA model 19
2.3.3 Benefits of SOA 20
2.4 Business model ontology 21
2.4.1 BMO Introduction 21
2.5 Unified Modeling Language (UML) 27
2.5.1 UML Introduction 27
Chapter 3 Research Methodology 31
3.1 Introduction 31
3.2 Methodology of Service Design Platform 31
3.2.1 RAD 31
3.2.2 Business model ontology 32
3.2.3 Stakeholder analysis 33
3.2.4 Unified Modeling Language 34
Chapter 4 Service-oriented Platform Design 37
4.1 Service-oriented platform System Analysis 38
4.1.1 Business model ontology 38
4.1.2 Stakeholder analysis 39
4.2 Service-oriented platform System Design 43
4.2.1 Use case diagram 44
4.2.2 Sequence diagram 46
4.2.3 Activity diagram 47
Chapter 5 Service-oriented Platform Implementation 50
5.1 Example description 50
5.2 Implementation of service-oriented platform 51
Chapter 6 Conclusions 56
6.1 Conclusion 56
6.2 Future research 57
References 58
Website 62

參考文獻

Beynon-Davies, P., Carne, C., Mackay, H., and Tudhope, D. (1999), “Rapid application development (RAD): an empirical review”, European Journal of Information Systems, Vol. 8, pp. 211-223.
Bih. J. (2006), “Service oriented architecture (SOA): a new paradigm to implement dynamic e-business solutions”, ACM Ubiquity, Vol. 7, Issue 30.
Booch, G. (1994), Object-Oriented Analysis and Design with Applications, Second edition, Benjamin/Cummings, Redwood City.
Eriksson, H.E., Penker, M., Lyons, B. and Fado, D. (2004), UML 2 Toolkit, OMG Press, Wiley Publishing, Indiana.
Gray, H.H. and Poland, S.C. (2008), “Medical Tourism: Crossing Borders to Access Health Care”, Kennedy Institute Ethics Journal, Vol. 18(2), pp. 193-201.
Hamel, G. (2000), Leading the revolution, The United States of America: Harvard Business School Press.
Hamel, G. (2001), Vallankumouksen kärjesssä, Finland: WSOY.
Jacobson, I. (1992), Object-Oriented Software Engineering, A Use Case Driven Approach, Addison-Wesley.
Magretta, J. (2002), “Why Business model Matter”, Harvard Business Review, Vol. 80(5), pp. 86-92.
Markides, C. (1999), All the Right Moves, Boston, Harvard Business School Press.
Muchandi, V. (2007), Applying 4+1 view architecture with UML 2, FCGSS White Paper.
Osterwalder, A. and Pigneur, Y. (2002), An e-Business Model Ontology for Modeling e-Business, 15th Bled Electronic Commerce Conference, Bled, Slovenia.
Osterwalder, A. and Pigneur, Y. (2003), Modeling Value Propositions in e-Business, Fifth International Conference on Electronic Commerce (ICEC), Pittsburgh, USA.
Osterwalder, A. and Pigneur, Y. (2003), Modelling Customer Relationships in e-Business, 16th Bled eCommerce Conference, Bled, Slovenia.
Osterwalder A. (2004), The Business Model Ontology - a proposition in a design science approach, Dissertation, University of Lausanne, Switzerland.
Papazoglou, M.P. (2003), Service-Oriented Computing: Concepts, Characteristics and Dirctions, 4th International Conference on Web Information Systems Engineering (WISE'03), Rome, Italy.
Papazoglou, M.P. and Van Den Heuvel., W.J. (2006), “Service-Oriented Design and Development Methodology”, International Journal of Web Engineering and Technology (IJWET), Vol. 2, No.4, pp. 412-442.
Petrovic, O., Kittl, C., and Teksten R.D. (2001), Developing Business Models for eBusiness, Conference on Electronic Commerce, Vienna.
Ronald, G. (2007), “Oracle Forms and SOA The whys and hows for your business”, An Oracle White Paper.
Rose, G.B. (1991), “SSADM-the open methodology”, Introduction to Software Design Methodologies, IEE Colloquium, pp. 6/1-6/5.
Rumbaugh, J., Jacobson, I., and Booch, G. (1999), The Unified Modeling Language Reference Manual, Addison Wesley.
Sehmeer, K. (2000), Stakeholder Analysis Guidelines, Policy Toolkit for Strengthening Health Sector Reform, section 2, Latin America and Caribbean Regional Health Sector Reform Initiative.
Shelly, G. B., Cashman, T. J. and Rosenblatt, H. J. (2001), System Analysis and Design, Shelly Cashman Series.
Slywotzky, X. (1999), Value Migration, Boston: Harvard Business School Press.
Tudor, D.J. and Tudor, I.J. (1995), Systems analysis and design : comparison of structured methods, NCC Blackwell.
UNESCAP. (2007), Patients without borders: An overview of the medical travel industry in Asia, its challenges and opportunities, United Nations Economic and Social Commission for Asia and the Pacific Conference, Bangkok.
Varvasovszky, Z. and Brugha, R. (2000), How to do a stakeholder analysis, Health Policy and Planning.
Yeates, D. and Wakefield, T. (2004), Systems Analysis and Design, (2nd Edn), Pearson Education, Essex, England.
Yu, J., Cha, J., Lu, Y., and Yao, S. (2008), “A Service-Oriented Architecture framework for the distributed concurrent and collaborative design”, Service Operations and Logistics, and Informatics, 2008. IEEE/SOLI 2008, IEEE International Conference on, 1, pp. 872-876.

指導教授

高信培(Hsing-Pei Kao)

審核日期

2010-6-20

推文