心理氣候、心理賦能與工作績效及組織公民行為關係之研究-以科技產業為例

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姓名

蔡弘仁(Hung-Jen Tsai) 查詢紙本館藏

畢業系所

企業管理學系

論文名稱

心理氣候、心理賦能與工作績效及組織公民行為關係之研究-以科技產業為例
(Study of the relationship with psychological climate, psychological empowerment, job performance and organizational citizenship behavior.)

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摘要(中)

本研究以 10 家科技產業公司之 209 位員工為研究對象,探討心理氣候、心理賦能、工作績效與組織公民行為等變項之間的關係,以及心理賦能在變項關係間的中介影響效果。研究結果顯示員工的心理氣候知覺會正向影響其心理賦能, 心理賦能會正向影響組織公民行為的展現。此外,心理賦能對於心理氣候與組織公民行為具有部份中介的影響效果。本研究針對研究結果提出管理意涵的討論與未來研究之建議。

摘要(英)

This study investigates the relationships among psychological climate, psychological empowerment, job performance, and organizational citizenship behavior. The mediating role of psychological empowerment in the relationships between variables is also explored. It is found that effect on their psychological empowerment. Psychological empowerment has a positive effect on organizational citizenship behavior. Besides, the mediating effect of psychological empowerment on the relationship between psychological climate and organizational citizenship behavior is partly confirmed. Managerial implications and suggestions for future research are thus discussed.

關鍵字(中)

★ 工作績
★ 組織公民行為
★ 心理賦能
★ 心理氣候

關鍵字(英)

★ job performance
★ organizational citizenship behavior
★ psychological empowerment
★ psychological climate

論文目次

第一章緒論................................................................................................1
第一節研究背景與動機................................................................................1
第二節研究目的..........................................................................................3
第三節研究流程..........................................................................................4
第二章文獻探討 .........................................................................................5
第一節心理氣候..........................................................................................5
第二節心理賦能..........................................................................................7
第三節工作績效..........................................................................................9
第四節組織公民行為 .................................................................................11
第五節各研究變項的關係............................................................................13
第三章研究方法 ........................................................................................15
第一節研究架構.........................................................................................15
第二節研究變項量表的衡量工具...................................................................16
第三節研究設計.........................................................................................18
第四節研究分析方法...................................................................................19
第四章研究結果 ........................................................................................20
第一節信效度分析......................................................................................20
第二節敘述性統計分析 ...............................................................................21
第三節相關分析.........................................................................................24
第四節階層迴歸分析 ..................................................................................25
第五章結論與建議 .....................................................................................30
第一節研究結論.........................................................................................30
第二節研究貢獻與管理意涵.........................................................................32
第三節研究限制與未來建議.........................................................................35
參考文獻 ..................................................................................................37
附錄一主管問卷.........................................................................................43
附錄二員工問卷.........................................................................................45

參考文獻

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指導教授

陳春希(Chun-Hsi Chen)

審核日期

2011-8-11

推文