資訊科技對公司吸收能力影響之研究－以新產品開發專案為例

以作者查詢圖書館館藏

、以作者查詢臺灣博碩士

、以作者查詢全國書目

、勘誤回報

、線上人數：33

、訪客IP：3.147.2.189

姓名

陳皓昕(Hao-sin Chen) 查詢紙本館藏

畢業系所

企業管理學系

論文名稱

資訊科技對公司吸收能力影響之研究－以新產品開發專案為例
(The study of information technology influence absorptive capability of the enterprise－in new product development project)

相關論文

★ 以第四方物流經營模式分析博連資訊科技股份有限公司	★ 探討虛擬環境下隱性協調在新產品導入之作用--以電子組裝業為例
★ 動態能力機會擷取機制之研究－以A公司為例	★ 探討以價值驅動之商業模式創新－以D公司為例
★ 物聯網行動支付之探討-以Apple Pay與支付寶錢包為例	★ 企業資訊方案行銷歷程之探討-以MES為例
★ B2C網路黏著度之探討-以博客來為例	★ 組織機制與吸收能力關係之研究－以新產品開發專案為例
★ Revisit the Concept of Exploration and Exploitation	★ 臺灣遠距醫療照護系統之發展及營運模式探討
★ 資訊系統與人力資訊科技資源對供應鏈績效影響之研究-買方依賴性的干擾效果	★ 資訊科技對知識創造影響之研究-探討社會鑲嵌的中介效果
★ 探討買賣雙方鑲嵌關係影響交易績效之機制 ─新產品開發專案為例	★ 資訊技術運用與協調能力和即興能力對新產品開發績效之影響
★ 團隊組成多元性影響任務衝突機制之研究─ 以新產品開發專案團隊為例	★ 社會鑲嵌與團隊衝突影響產品創新與效用之研究

檔案

[Endnote RIS 格式]

[Bibtex 格式]

[相關文章]

[文章引用]

[完整記錄]

[館藏目錄]

至系統瀏覽論文 ( 永不開放)

摘要(中)

目前的市場處於一個變動相當激烈的環境，創新且追求新知識，並加以運用在組織流程上，已成為現今企業追尋的目標。本研究主要以實證的角度做分析，去探討在以新產品開發專案為基礎的情況下，資訊科技對於組織吸收能力的影響，因為新產品開發專案所面臨的環境，其變動不可預測之程度就像當今市場環境一般。綜觀過去的研究可以發現，吸收能力的步驟及概念大致上都說明得很清楚，但是如何將這些概念應用到企業實作上的流程還不是很明確，再加上社會鑲嵌概念對於資訊科技和吸收能力有正向幫助。本研究著重在闡述吸收能力的取得、消化、轉換和利用的概念，如何對應到實際上公司日常中的流程，並針對不同的新產品開發績效做評估的標準。研究中將資訊科技分成三個構面為溝通能力、記憶能力與分析能力，吸收能力則分成兩構面，分別為潛在吸收能力及實質吸收能力。因此，本研究探討「資訊科技」對「吸收能力」之間構面相互影響之程度，假設資訊科技能正向影響社會鑲嵌，社會鑲嵌進而能正向影響吸收能力，新產品開發績效也能因為前面兩者的顯著性有正向的影響。本研究以台灣製造業廠商為研究主體，並請有參與或正在從事新產品開發專案的人員及主管填寫問卷，所得樣本為204份。經由實證結果發現，只有獲利能力較為不顯著其餘都相當顯著，表示資訊科技應用的程度越高，社會鑲嵌的程度會越高，吸收能力也會有所提升，進而積極正面影響新產品開發的績效。

摘要(英)

Present market is to be in rather radically variated environment, innovation and seeking new knowledge, as well as its applying on organization operation process have become the pursuing target of the firms nowadays. This research is mainly using empirical study for analyzing, and to discuss the hypotheses about how information technology effects the organizational absorptive capability while new product development project is undergoing which is because of the environment that the new product development project facing is unpredictable. From past researches, we can find that the procedures and the concept of absorptive capability were explained clearly in substance, however, how to apply these concepts to the practice of firms’ operation process are still not clarified, moreover, the concept of social embeddedness has positive assistance on information technology and absorptive capability. This study focuses on elaborate explaining acquisition, assimilation, transformation and exploitation of the absorptive capability, and how to correspond to firm’s daily operational process as well as to classify the criteria of different new product development performance. Within the study, the construct of information technology is made up from three dimensions, they are: communication capabilities, memory capabilities and analysis capabilities, while absorptive capability is made up from two dimensions, they are: potential absorptive capability and realized absorptive capability. Therefore, this study examines the extent to how information technology effects on each dimension of absorptive capability, our hypothesis is that information technology positively effects on social enbeddedness, while social embeddedness positively effects on absorptive capability, and new product development performance is positively effected by the synergy of social embeddedness and absorptive capability. The population of this study is manufacturing firms of Taiwan, we invited the staffs or executives who are engaged and/or undergoing in new product development to fill out the questionnaire, 204 samples were collected. After empirical study, we found all of hypothesis are very significant except the profitability, which represents that the higher the information technology application, the higher the social embeddedness, which also raising the absorptive capability, furthermore aggressively positive effects the performance of new product development.

關鍵字(中)

★ 資訊科技
★ 社會鑲嵌
★ 吸收能力
★ 新產品開發績效

關鍵字(英)

★ Information Technology
★ Social Embeddedness
★ Absorptive Capability
★ New Product Development Performance

論文目次

摘要 i
Abstract ii
誌謝 iv
目錄 vi
圖目錄 vii
表目錄 viii
第一章緒論 1
第一節研究背景與動機 1
第二節研究目的與問題 2
第三節研究流程 2
第二章文獻探討與假說 4
第一節資訊科技 4
第二節社會鑲嵌的概念 6
第三節吸收能力 9
第四節新產品開發績效 12
第三章研究設計 16
第一節研究架構 16
第二節研究假設 17
第三節變數定義與衡量 18
第四節結構方程模型 26
第五節抽樣方法與問卷設計 28
第四章實證分析 30
第一節樣本基本資料分析 30
第二節衡量模型之評估 33
第三節結構模型之評估 40
第五章結論與建議 45
第一節研究結果 45
第二節本研究之管理意涵 46
第三節研究限制與未來研究建議 47
參考文獻 48
附錄 55

參考文獻

1. Acur, N., Kandemir, D., Weerd-Nederhof de, P.C., and Song, M. (2010). Exploring the Impact of Technological Competence Development on Speed and NPD Program Performance. Journal of product innovation management 27, 915–929.
2. Alavi, M. and Leidner D. (2001). Review: Knowledge management and knowledge management systems: Conceptual foundations and research issues”, MIS Quarterly, Vol. 25, Issue 1.
3. Andrews, K.M., and B.L. Delahay (2000). Infuences on knowledge processes in organizational learning: The psychosocial filter. Journal of Management Studies, 37(6), 797-810.
4. Argote, L., McEvily B., and Reagans R. (2003). Introduction to the special issue on managing knowledge in organizations: Creating, retaining, and transferring knowledge. Management Sci. 49(4) v–vii.
5. Arrow, K. (1962). The economic implications of learning by doing. Rev. Econom. Stud. 29 155–173.
6. Arvind Malhotra A., Gosain S.,and El Sawy O. (2005): Absorptive Capacity Configurations in Supply Chains: Gearing for Partner-Enabled Market Knowledge Creation. MIS Quarterly 29(1): 145-187
7. Atuahene-Gima, K. (1996). Market orientation and innovation. Journal of Business Research, 35(2), 93 103.
8. Atuahene-Gima, K., and Li, H. (2004). Strategic decision comprehensiveness and new product development outcomes in new technology ventures. Academy of Management Journal, 47(4), 583–597.
9. Bontis, N. (1998). Intellectual Capital: An Exploratory Study That Develops Measures And Models. Management Decision , 36 (2), p. 63.
10. Bruhn, M., Georgi, D., and Hadwich, K. (2008). Customer equity management as formative second-order construct. Journal of Business Research , 61 (12), pp. 1292-1301.
11. Campbell, D. T., and Fiske, D. W. (1959). Convergent and Discriminant Validation by the Multi-Trait-Multi-Method Matrix. Psychological Bulletin , 56 (2), pp. 81-105.
12. Chin, W. W. (1988a). Issues and opinion on structural equation modeling. MIS Quarterly , 22 (1), pp. vii-xvi.
13. Chin, W. W. (1998b). The PLS approach to SEM. In G. A. Marcoulides (Ed.), Modern methods for business research. Mahwah, NJ: Erlbaum.
14. Clark, K., and Fujimoto, T. (1991). Product development performance. Cambridge, MA: Harvard Business School Press.
15. Cohen, M. A., Eliashberg, J., and Ho, T.-H. (1996). New product development: The performance and time-to-Market tradeoff. Management Science, 42(2), 173–186.
16. Cohen, W., and Levinthal, D. (1990). Absorptive capacity: A new perspective on learning and innovation. Administrative Science Quarterly , 35 (1), pp. 128–152.
17. Cole, R, E, (1998). Introduction: Dynamic Models of Knowledge-Flow Dynamics. California Management Review, pp, 15-21, Spring.
18. Cooper, R., Edgett, S.J., and Kleinschmidt, E.J. (2001). Portfolio Management for New Product Development: Results of an Industry Practice Study. R&D Management 31(4):361–380.
19. Cooper, R., Edgett, S.J., and Kleinschmidt, E.J. (2004). Benchmarking NPD Practices—II. Research Technology Management 47(3):50–59.
20. Cousins, Lawson, Petersen, and Handfield. (2011). Breakthrough Scanning, Supplier Knowledge Exchange, and New Product Development Performance. Journal of product innovation management ;28:930–942
21. Cyert, R. M., March J. G. (1963). A Behavioral Theory of the Firm. Blackwell, Oxford, UK.
22. Diamantopoulos, A., and Siguaw, J. A. (2006). Formative Versus Reflective Indicators in Organizational Measure Development: A Comparison and Empirical Illustration. British Journal of Management , 17 (4), pp. 263–282.
23. Dirks, K. T., and Ferrin, D. L. (2001) The role of trust in organizational settings. Organization Science, 12(4), 450-467.
24. Epple, D., L. Argote, and R. Devadas. (1991). Organizational learning curves: A method for investigating intra-plant transfer of knowledge acquired through learning by doing. Organ. Sci. 2(1) 58–70.
25. Fornell, C. R., & Bookstein, F. (1982). ,Two Structural Equation Model: LISREL and PLS Applied to Consumer Exit-Voice Theory. Journal of Marketing Research (19), pp. 440-452.
26. Fornell, C., and Larker, D. (1981). Evaluating structural equation models with Unobservable Variables and Measurement Error. Journal of Marketing Research , 18 (1), pp. 39-50.
27. Ganesan, S., Malter, A., and Rindfleisch, A. (2005), Does Distance Still Matter? Geographic Proximity and New Product Development. Journal of Marketing, 69 (October), 44-60.
28. Goodman, P. S., and Darr, E. D. (1996). Exchanging Best Practices Through Computer-Aided Systems. Academy of Management Executive, Vol. 10, No. 2, pp.7-18.
29. Granovetter, M. (1973). The strength of weak ties. American Journal of Sociology, 78(6), 1360-1380.
30. Griffin, A. (1997). The effect of project and process characteristics on product development cycle time. Journal of Marketing Research, 34(1), 24–35.
31. Hair, J. F., Anderson, R. E., Tatham, R. L., and Black, W. C. (1998). Multivariate Data Analysis.
32. Hansen, M. T.(1999). The search-transfer problem: The role of weak ties in sharing knowledge across organization subunits. Administrative Science Quarterly, 44(1), 82-111.
33. Hargadon, A. B., and Sutton, R. I. (1997). Technology brokering and innovation in a product development firm. Admin. Sci. Quart. 42(4) 716–749.
34. Heide, J.B., and Miner, A.S. (1992). The shadow of the future: effects of anticipated interaction and frequency of contact on buyer-seller cooperation. Academy of Management Journal, Special Issue 35(2), 265-291.
35. Henderson, R. M., and Clark, K. B. (1990). Architectural innovation: The reconfiguration
36. Holtham, C., and Courtney, N. (1998). “The executive learning ladder: A knowledge creation proceedings of the fourth Americas Conference in Information Systems, E. Hoadley and I. Benbasat (eds.), Baltimore, MD, August, PP 594-597
37. Hult, G. T.M., Ketchen, D.J., & Arrfelt, M. (2007). Strategic Supply Chain Management: Improving Performance through a Culture of Competitiveness and Knowledge Development. Strategic Management Journal, 28(10): 1035-1052.
38. Ireland, R. D., Hitt, M. A. and Vaidyanath, D. (2002). Alliance Management as a Source of Competitive Advantage. Journal of Management, 28(3), 413-446.
39. Jacoby, N. (2004). How does the firm manage internal diversity? The role of internal selection, Presentation, Organisations, Innovation and Complexity: New Perspectives on the Knowledge Economy Conference, September 9–10, The Complexity Society, Manchester, UK.
40. Jansen, J. J., Bosch, F. A., and Volberda, H. W. (2005). Managing Potential And Realized Absorptive Capacity: How Do Organizational Antecedents? Academy of Management Journal , 48 (6), pp. 999–1015.
41. Jarvis, C. B., MacKenzie, S. B., and Podsakoff, P. M. (2003). A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer Research. The Journal of Consumer Research , 30 (2), pp. 199-218.
42. Johansson, J. K., and Yip, G. S. (1994). Exploiting Globalization Potential: U.S. and Japanese Strategies. Strategic Management Journal , 15 (8), pp. 579-601.
43. Johnston, A. C., and Warkentin, M. (2010). Fear Appeals and Information Security Behaviors: An Empirical Study. MIS Quarterly , 34 (3), pp. 549-566.
44. Kahn, K.B., Barczak, G., and Moss, R. (2006). Perspective: Establishing an NPD Best Practices Framework. Journal of Product Innovation Management 23(2):106–116.
45. Kim, L. (1997). The Dynamics of Samsung’s Technological Learning in Semiconductor. California Management Review 39(3):86–100.
46. Kogut, B., and U. Zander. (1992). Knowledge of the firm, combative capabilities, and the replication of technology. Organ. Sci. 3(3) 383–397.
47. Kusunoki, K., Nonaka, I., and Nagata, A. (1998).Organizational capabilities in product development of Japanese firms: A conceptual framework and empirical findings. Organizational Science, 9(6), 699–718.
48. Lane, P. J., Koka, B. R., and Pathak, S. (2006). The reification of absorptive capacity: a critical review and rejuvenation of the construct. A academy of Management Review , 31 (4), pp. 833–836.
49. Lenox, M. J., and A. King. (2004). Prospects for developing absorptive capacity through internal information provision. Strategic Management J. 25(4) 331–345.
50. Levin, D. Z., and Cross, R. (2004) The strength of weak ties you can trust: The mediating role of trust in effective knowledge transfer. Management Science, 50(11), 1477-1490.
51. Levin, D.Z. (1999) “Transferring knowledge within the organization in the R&D arena,” Unpublished doctoral dissertation, Northwestern University, Evanston, IL. 292.
52. Levitt, B., and J. G. March. (1988). Organizational learning. Annual Rev. Sociology 14 319–340.
53. Lewin, A. Y., Massini, S., Ruigrok, W., and Numagami, T. (2003). Convergence and divergence of organizing: The moderating effect of nation state. Innovating Forms of Organizing. Sage, London, 277–300.
54. Lewin, A.Y., Massini, S., and Peeters, C. (2011). Microfoundations of Internal and External Absorptive Capacity Routines. Organization Science Vol. 22, No. 1, January–February, pp. 81–98
55. Loch, K. D., Straub, D. W., and Kamel, S. K. (2003). Diffusing the Internet in the Arab World: The Role of Social Norms and Technological Culturation. IEEE Transactions on Engineering Management , 50 (1), pp. 45-63.
56. MacCallum, R. C., Browne, M. W., and Sugawara, H. M. (1996). Power analysis and determination of sample size for covariance structure modeling. Psychological Method , 1 (2), pp. 130-149.
57. Mayer, R. C., Davis, J. H., and Schoorman, F. D. (1995). An integrative model of organizational trust. Academy of Management Review, 20(3), 709-734.
58. McEvily, S.K., Eisenhardt, K.M., and Prescott, J.E. (2004). The Global Acquisition, Leverage, and Protection of Technological Competencies. Strategic Management Journal 25(8–9):713–722.
59. Nonaka, I, and Takeuchi, H. (1995). “The Knowledge- Creating Company: How Japanese Companies Create the Dynamics of Innovation”, Oxford University Press, New York.
60. Nunnally, J. C. (1978). Psychometric Theory. (2nd, Ed.) McGraw-Hill, New York.
61. Orlikowski, W. J. (2000). Knowing in practice: Enhancing a collective capability in distributed organizing. Organ. Sci. 13(3) 249–273.
62. Parikh, M. (2001). Knowledge management framework for high-tech research and development. Engineering Management, 13 (3), 27-33.
63. Parry, M., Song, M., de Weerd-Nederhof, P.C., and Visscher, K.(2009). The Impact of NPD Strategy, Product Strategy, and NPD Processes on Perceived Cycle Time. Journal of Product Innovation Management 26(6):627–639.
64. Pavlou, and El Sawy (2011). Understanding the Elusive Black Box of Dynamic Capabilities. Decision Sciences Volume 42 Number 1, 239-273.
65. Penley, L. E., and Hawkins, B. (1985). Studying interpersonal communication in organizations: A leadership application. Academy of Management Journal, 28(2), 309-326.
66. Petter, S., Straub, D. W., and Rai, A. (2007). Specifying Formative Constructs in Information Systems Research. MIS Quarterly , 4, pp. 623-656.
67. Polanyi, M. (1997). “The tacit dimension”, Prusak, Laurence: Knowledge in Organizations, Butterworth-Heinemann, Boston.
68. Powell, W. W., Koput, K. W., and Smith-Doerr, L. (1996). Interorganizational collaboration and the locus of innovation: Networks of learning in biotechnology. Administrative of existing product technologies and the failure of established firms. Admin. Sci. Quart. 35(1) 9–30.
69. Rai, A., Patnayakuni, R., and Patnayakuni, N. (2006). Firm Performance Impacts of Digitally Enabled Supply Chain Integration Capabilities. MIS Quarterly , 30 (2), pp. 225-246.
70. Rivkin, J. W. (2000). Imitation of complex strategies. Management Sci. 46(6) 824–844.
71. Rivkin, J. W. (2001). Reproducing knowledge: Replication without imitation at moderate complexity. Organ. Sci. 12(3) 274–293.
72. Rosenberg, N. (1978). Inside the Black Box: Technology and Economics. Cambridge University Press, Cambridge, UK.
73. Spender, J. C. (1996a). Making Knowledge the Basis of a Dynamic Theory of the Firm. Strategic Management Journal, Vol. 17, Special Issues, pp. 45-62.
74. Spender, J. C. (1996b). Organizational Knowledge, Learning, and Memory: Three Concepts in Search of a Theory. Journal of Organizational Change Management, Vol. 9, pp. 63-78.
75. Srinivas, V. (2000) Individual investors and financial advice: A model of advice-seeking behavior in the financial planning context. Unpublished doctoral, Rutgers University, Newark, NJ.
76. Stein, E.W. and Zwass, V. (1995) Actualizing Organizational Memory with Information Systems. Information Systems Research, 6,2.
77. Sutton, R. I., and Hargadon, A. (1996). Brainstorming groups in context: Effectiveness in a product design firm. Admin. Sci. Quart. 41(4) 685–719
78. Szulanski, G. (1996). Exploring internal stickiness: Impediments to the transfer of best practice within the firm. Strategic Management J. 17(Winter Special Issue) 27–43.
79. Teece D. J., Pisano G., and Shuena A. (1997). Dynamic Capabilities and Strategic Management. Strategic Management Journal, Vol. 18, No. 7. pp. 509-533.
80. Todorova, G., and Durisin, B. (2007). Absorptive capacity: Valuing a reconceptualization. Acad. Management Rev. 32(3) 774–786.
81. Tsai, W. and Ghoshal. (1998). Social capital and value creation : an empirical study of intra-firm networks. Academy of Management Journal, 41(1), 464-476.
82. Uzzi, B. (1996). The sources and consequences of embeddedness for the economic performance of organizations: The network effect. American Sociological Review, 61(4), 674-698.
83. Uzzi, B. (1997). Social structure and competition in interfirm networks: The paradox of embeddedness. Administrative Science Quarterly, 42(1).
84. Vorhies, D.W., and Harker,M. (2000). The capabilities and performance advantages of market-driven firms: An empirical investigation. Australian Journal of Management, 25(2), 145–171.
85. Wixom, B., and Watson, H. (2001). An Empirical Investigation Of The Factors Affecting Data Warehousing Success. MIS Quarterly , 25 (1), pp. 17-41.
86. Zaheer, A.,B. McEvily and V. Perrone. (1998) Does trust matter? Exploring the effects of interorganizational and interpersonal trust on performance. Organization Science, 9(2), 229-159.
87. Zahra, S. A., and George, G. (2002). Absorptive capacity: A review, reconceptualization, and extension. Academy of Management Review , 27 (2), pp. 185–203.
88. Zand, D. E. (1972). Trust and managerial problem solving. Administrative Science Quarterly, 17(2), 229-239.
89. Zollo, M., Reuer, J.J. and Singh, H. (2002). Interorganizational routines and performance in strategic alliances. Organization Science, 13: 701-713.
90. Zollo, M., and Winter, S. G. (2002). Deliberate learning and the evolution of dynamic capabilities. Organ. Sci. 13(3) 339–351.

指導教授

陳炫碩(Hsuan-shuo Chen)

審核日期

2012-7-23

推文