| DC 欄位 |
值 |
語言 |
| DC.contributor | 企業管理學系 | zh_TW |
| DC.creator | 許婷姿 | zh_TW |
| DC.creator | Ting-Tzu Hsu | en_US |
| dc.date.accessioned | 2016-1-26T07:39:07Z | |
| dc.date.available | 2016-1-26T07:39:07Z | |
| dc.date.issued | 2016 | |
| dc.identifier.uri | http://ir.lib.ncu.edu.tw:88/thesis/view_etd.asp?URN=102421021 | |
| dc.contributor.department | 企業管理學系 | zh_TW |
| DC.description | 國立中央大學 | zh_TW |
| DC.description | National Central University | en_US |
| dc.description.abstract | 許多學者開始研究ERP導入成功的主因，如領導力與高階管理者的支持等(Bingi, et al., 1999)。而本研究從ERP供應商與顧問面切入，來了解ERP供應商與顧問等外部資源藉由影響IT治理此一公司內部治理的變數，來對ERP績效產生影響的可能性。經由本研究之問卷分析發現，ERP供應商不僅可直接對ERP績效產生正面影響，亦可以透過IT治理來做為中介變數影響ERP績效；而導入之顧問則無法對ERP績效產生影響，卻可影響IT治理並間接影響ERP績效。 | zh_TW |
| dc.description.abstract | There are many articles about the critical factors to the success of ERP implementation, such as leadership or the support from top management (Bingi, et al, 1999). In my study, I focused on how ERP provider, consultant and IT governance affect ERP performance. Through my analysis, I found that ERP provider have positive influence on ERP performance while the consultant who implement ERP can only have positive influence on ERP performance through the effect of IT governance. | en_US |
| DC.subject | 企業資源規劃 | zh_TW |
| DC.subject | IT治理 | zh_TW |
| DC.subject | 供應商服務品質 | zh_TW |
| DC.subject | 顧問服務品質 | zh_TW |
| DC.subject | 結構方程式 | zh_TW |
| DC.subject | ERP | en_US |
| DC.subject | IT Governance | en_US |
| DC.subject | Supplier Service Quality | en_US |
| DC.subject | Consultant Service Quality | en_US |
| DC.subject | SEM | en_US |
| DC.title | 供應商與顧問服務品質在IT治理為中介變項下對ERP績效之影響 | zh_TW |
| dc.language.iso | zh-TW | zh-TW |
| DC.title | IT Governance as a Mediator for the Impact of Supplier and Consultant Service Quality and ERP Performance | en_US |
| DC.type | 博碩士論文 | zh_TW |
| DC.type | thesis | en_US |
| DC.publisher | National Central University | en_US |