| dc.description.abstract |
Nowadays, with the rise of consumer awareness, product safety and quality have been drawing more and more attentions. There have been frequent reports on defective products, resulting in large scale product recalls. Product recalls are costly and would hurt the brand image considerably. Therefore, quick responses based on product traceability are essential to modern companies. These rely on fast and accurate traceable production information. With a well planned Production Traceability System, a company can will pin-point the cause of a defect, the part, the time and situations it happened, the supplier of the defective part, and even the batch of the defective part. These help to narrow the scale of the recalls to specific batch of products. This would largely reduce the reaction time and cost, as well as effectively containing the impacts of the incidents.
This study proposes a production traceability initiative, including the necessary information systems implementation for Company F, an electro-acoustic component manufacturer. Company F designs and produces micro-speakers, audio box and acoustic consumer products, to be assembled into final products like smartphones and notebook computers. Its customers are mostly international branded companies with very high levels of quality requirements. To meet the challenge brought by the increasing customer demands, the study examined the current production system, and identified changes that would increase production traceability. A Production Traceability System is also proposed. The improvements would resulted in better quality and helps to increase visibility of the production histories of productions into batches, and increase the ability to prevent defect at an early stage of production. | en_US |