| dc.description.abstract | Shimen Reservoir is an important sightseeing spot in northern Taiwan. In addition, to maintain the recreation facilities, a ticket booth was set to charge for the parking fee. Tourists can obtain the travel information from the service centers and enjoy beautiful scenery of the reservoir by taking a yacht. However, scheduling the staff of service centers and the ticket booth are assigned manually, lacking an efficient and a systematic model. The fairness of scheduling is easily affected by personal awareness and experience. Moreover, because of article 36 of the Labor Standards Act (“one fixed day off and one flexible rest day”) it is more difficult to schedule by manual assignment.
Therefore, in this study, 0-1 integer programming is utilized to develop an optimal model for assigning the staff to the service centers and the ticket booth. The mathematical programming software LINGO 14.0, coupled with the data processing software Microsoft Excel 2007, was used to solve the problem. Using real data from Shimen Reservoir has shown great results in this model. The work of scheduling has become more efficient and fairer than manual assignment. Through sensitivity analysis and case analysis, it shows results that the model is highly stable and reliable. This model provides a useful tool for supervisors to organize the staff schedule. | en_US |