dc.description.abstract | Today, due to severe competition environment and the rise of people’s awareness of right and benefit in the society, plus the amendment of labor standard law in recent days, employees are now fighting over the smallest triflers such as shift hours, shift type and holidays, etc., meanwhile, this has made the shift arranger a painful brain. Because a shift system was adopted for drivers in many departments, presently and practically, human resource management and shift arrangement was still made through human experience model and personal preference, in other words, it lacks of the basis of science and efficiency, therefore, the shift arrangement result usually cannot satisfy everyone, and unfair result might usually lead to the generation of dispute.
In this study, the theory of integer programming in mathematics was used, then based on the present personnel headcount and shift arrangement limitation, and considering drivers’ work hours and holidays, fair result was taken as the guideline to develop a set of shift arrangement optimization decision making model for drivers of outsourced official vehicles, meanwhile, LINGO 12.0 mathematical planning package software operation was used to find solution for the model. Then the operation result was exported to EXCEL table to be converted the shift table of that department, and the result was compared to shift table made based on human experience shift arrangement, finally, finally, sensitivity analysis and project discussion were conducted, hopefully, the result can be used by the decision maker for future adding, reducing or changing of personnel head count.
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