dc.description.abstract | The motivation of work in this study is divided into intrinsic work motivation and extrinsic work motivation, while job performance is divided into sales performance and customer service. Through confidence analysis, correlation analysis, regression analysis, to understand the motivation and job performance of the correlation, the impact of motivation on the performance of sales staff.
By means of questionnaires, 219 questionnaires were collected, of which 200 were valid questionnaires. The results show that the employee′s extrinsic work motivation significantly adjusts the influence of incentive salary and customer service, while the incentive salary and sales performance part have no significant adjustment effect, while the employee′s intrinsic work motivation significantly adjusts the influence of incentive salary and customer service, and the incentive salary and sales performance part does not have significant adjustment effect.
According to the results of this study, the influence of incentive pay on job performance is indeed regulated by job motivation. Therefore, if enterprises wish to promote the improvement of their employees′ job performance, apart from the human resources measures of various incentive pay systems, they should also consider the co-ordination of their motivations in order to achieve certain results. Another provision of relevant recommendations to facilitate enterprises in human resources management practice reference. | en_US |