| dc.description.abstract | Labor disputes inside the company have a significant impact on the reputation of the companies and the trust of employees. Past research on labor disputes has mainly focused on mediation procedures and outcomes, or discussed relevant laws and regulations; few studies have done research on the prevention of labor disputes; this dissertation hopes can prevent the possibility of labor disputes through education and training, in order to help maintain company harmonious labor relations.
This dissertation hopes to explore the effect of labor education on the mediation between labor disputes and organizational trust, so that labor education can effectively resolve labor disputes, and at the same time, it can enhance employees′ trust in the organization, and explore the direct impact of labor education on organizational trust.
In addition to designing the questionnaires to analyze the causes of labor disputes, labor education and organizational trust, this dissertation also designs single-choice questions from 10 questions, 4 out of 1, from the Labor Standards Act, Labor Pension Act and Employment Service Act. Finally, the correlation analysis and regression analysis were carried out on the results of the above scales to analyze the correlation between the variables and to explore the moderating effect of labor education on labor disputes and organizational trust.
Finally, this dissertation confirms that labor education has a significant moderating effect on labor disputes and organizational trust. When a company or organization provides labor education for employees, it can improve employees′ trust in the company or organization. However, it can be confirmed in the end that labor-management education can indeed increase employees′ trust in the organization. Labor-management education has a positive impact on organizational trust, while labor disputes have a negative impact on organizational trust. | en_US |