dc.description.abstract | In the increasingly competitive environment of the global market, the types of customer demands are becoming more and more complex. In addition to mastering their own process quality, the stability of supplier quality has also become a key factor in product failure. The current supplier management system of most enterprises is not yet complete. In addition to the implementation of the enterprise′s continuous operation plan, the number of suppliers and quality management projects have been relatively increased, which also directly affects the operation and growth rate of the enterprise center factory. Therefore, strengthening and managing suppliers The quality ability has become an important topic of enterprise development. The purpose of this research is to integrate the needs of enterprises and customers and build an effective supplier quality management system to reduce the risk of raw material quality.
This research takes the IC substrate (Substrate) manufacturing industry H company as the research object, and introduces and integrates the supplier quality management system, so that the case company can use this system to manage the quality requirements of upstream raw material suppliers, and separately target the case company′s quality management system. Supplier management system process, supplier quality management planning, raw material incoming quality management, supplier audit evaluation and continuous improvement aspects, conduct research, discussion and analysis one by one, so as to establish a paperless management model, in addition to reducing labor costs, The most important thing is to have the same language and quality goals with the suppliers, and the two sides can work together to optimize the management of the case company, thereby improving customer satisfaction. | en_US |