dc.description.abstract | Past research has primarily focused on measuring and evaluating social impact, with some mention of managing social impact. However, management aspects have placed greater emphasis on drawing conclusions from measurement data, with relatively lower attention given to subsequent data analysis and practical application. Nevertheless, in-depth analysis (Analytics) of social impact data is crucial. Therefore, a "Social Impact Analysis Framework" is proposed, consisting of five interconnected actions, each with related task steps. Firstly, Action 1 involves the collection and aggregation of social impact data. Organizations need to define the scope, set activity objectives, and identify relevant stakeholders, while aggregating long-term impact data. Next, Action 2 focuses on the analysis of value and social impact. It involves analyzing the impact outcomes and social value of all stakeholders, providing valuable information and guidance for future management actions. Action 3 is contribution analysis, where organizations need to analyze the contribution of their activities towards achieving social impact outcomes. Subsequently, Action 4 involves sensitivity analysis, where organizations need to analyze the degree of impact of relevant variables on impact outcomes and evaluate potential risks. Action 5 is social impact management, where organizations derive relevant information about social impact from the results of Actions 2 to 4 and conduct in-depth data analysis (Analytics). This allows for optimizing activities related to significant outcomes or impact indicators, thereby enhancing social value through effective management actions. Finally, this framework will be applied to social impact data from a specific philanthropic platform, resulting in strategic objectives for organizations to assist more service recipients and increase relevant resources, as well as insights for future activity improvements. Thus, the analytical framework has practical value and reference significance. It not only provides practicality but also offers unified analytical standards, guidance, direction, and a systematic approach. It transforms impact data into a valuable tool to help organizations better manage and address the challenges of social impact. | en_US |