| DC 欄位 |
值 |
語言 |
| DC.contributor | 企業管理學系 | zh_TW |
| DC.creator | 闕廷諭 | zh_TW |
| DC.creator | Ting-Yu Chueh | en_US |
| dc.date.accessioned | 2004-6-2T07:39:07Z | |
| dc.date.available | 2004-6-2T07:39:07Z | |
| dc.date.issued | 2004 | |
| dc.identifier.uri | http://ir.lib.ncu.edu.tw:88/thesis/view_etd.asp?URN=86441001 | |
| dc.contributor.department | 企業管理學系 | zh_TW |
| DC.description | 國立中央大學 | zh_TW |
| DC.description | National Central University | en_US |
| dc.description.abstract | Drucker曾說醫院乃是一個大部分由專業人員組成的知識型
組織，醫療產業不僅攸關人們健康福祉，更是知識密集的產業；醫院競爭優勢的來源不只是靠著新穎的設備，還包括人員、對外合作關係以及經營體系的效能等無形資產，已有許多研究證實智慧資本是企業獲取競爭優勢的一項要件，目前，國內探討醫療院所智慧資本、知識管理的文獻還不多，所以，本研究試圖從知識管理的觀點，探究醫院特質、智慧資本與醫院經營績效的關係。
本研究中的主要構念共有三個，包括人力資本、結構資本、與關
係資本，本研究根據文獻與訪談結果，並進行預試，以便發展適合本研究的測量工具，本研究的研究對象是區域醫院（並具教學醫院資格），母體共計64家，有效回收問卷31份，回收率為48%(31/64)，樣本分布情形經適合度檢測與母體相符，本研究完整模式的建立將採用結構方程模式。
研究結果顯示以下數項 1.醫院特質對醫院結構資本有顯著影響
2.人力資本愈高的醫院，則結構資本愈高 3.人力資本愈高的醫院，透過對結構資本的影響，對績效產生正向影響 4.人力資本愈高的醫院，則關係資本愈高 5.人力資本愈高的醫院，透過對關係資本的影響，對績效產生正向影響 6.關係資本愈高的醫院，則經營績效愈好。 | zh_TW |
| dc.description.abstract | Drucker has once said that a hospital is a knowledgeable organization
mostly consisting of professionals. Medical industry is not only close to people’s health welfare, but also a knowledge intensive industry itself.
Besides the novel facilities, the sources of a hospital’s competitive advantages also include the staff and such intangible properties as cooperating relationship with outside and efficiency of the management system. Many researches have proved that intellectual capitals are one of the most important factors for an organization to obtain the competitive advantages. So far, there are not many literatures about hospitals’ intellectual capitals and knowledge management in Taiwan. Therefore, this research shall explore the hospital characteristic and the relationship between intellectual capitals and the performance of hospital management from the viewpoint of knowledge management.
The research has three main constructs, human capitals, structural capitals and relationship capitals; So, in the research which is based on the literatures and interviews, we proceed a pretest in order to develop a suitable measurable tool for this research. The populations of study in the research are metropolitan hospitals with qualifications of teaching hospital. The population is total 64 hospitals, the retrieve rate is 48% (31/64), the sample distribution through the test of goodness of fit is proved to be consistent with the population, the establishment of full model of the research will adopt structural equation modeling.
The research results are as follows: 1.Hospital characteristic has significant influence to its structural capitals. 2.The more human capitals a hospital bears, the higher structural capitals the hospital has. 3.A hospital with more human capitals will have positive effects to performance through mediation to structural capitals. 4.The more human capitals a hospital bears, the higher relationship capitals the hospital has. 5.A hospital with more human capitals will have positive effects to performance through mediation to relationship capitals. 6.The higher the relationship capitals a hospital bears, the better performance the hospital has. | en_US |
| DC.subject | 經營績效 | zh_TW |
| DC.subject | 關係資本 | zh_TW |
| DC.subject | 結構資本 | zh_TW |
| DC.subject | 人力資本 | zh_TW |
| DC.subject | 智慧資本 | zh_TW |
| DC.subject | 醫院特質 | zh_TW |
| DC.subject | structural capitals and relationship capitals | en_US |
| DC.subject | performance ofhospital management | en_US |
| DC.subject | intellectual capitals | en_US |
| DC.subject | human capitals | en_US |
| DC.subject | hospital characteristic | en_US |
| DC.title | 醫院特質、智慧資本對醫院經營績效影響之研究 | zh_TW |
| dc.language.iso | zh-TW | zh-TW |
| DC.type | 博碩士論文 | zh_TW |
| DC.type | thesis | en_US |
| DC.publisher | National Central University | en_US |